Sideline 2nd Phone Number
4

Sideline 2nd Phone Number

  • Category: Business
  • Release Date: 2015-08-25
  • Current Version: 3.34
  • Adult Rating: 12+
  • File Size: 116.86 MB
  • Developer: Pinger, Inc.
  • Compatibility: Requires iOS 10.0 or later.
  • Rating Count: 12 417

Description

Sideline® is more than a 2nd number. It’s a communication app that helps you work efficiently, connect with customers, and collaborate as a team. Professionals choose Sideline for its unmatched reliability and feature-rich interface that separates work from life. It comes with all the calling, texting, and voicemail features you need to start, run, or grow your business. Try it risk free for 7 days. Then subscribe to a monthly or yearly plan and let Sideline pay for itself in happy customers and new business opportunities. There are no contracts so you can cancel anytime. PROFESSIONAL FEATURES: AUTO-REPLY – If you miss a call, Sideline responds automatically with a text or MMS. TEAM NUMBER – Split one number with multiple devices so your team can be more responsive. CUSTOM NUMBER – Build your identity with numbers such as “(555) PET-SHOP,” or “(555) FLOWERS.” LOCAL AREA CODE – Search area codes to find a local number for your company. BUSINESS TEXTING – Text-enable your business to easily connect with customers. ENTERPRISE DASHBOARD – Manage company numbers on employee devices. (Enterprise account required. See Sideline.com for details) ADDITIONAL FEATURES: CARRIER RELIABILITY – All calls are cellular (not VoIP) to make your 2nd number as reliable as your 1st. UNLIMITED CALLING – Calls use your existing carrier plan. No extra calling credits needed. MESSAGING – Texting includes SMS, MMS picture messaging, group messaging, and more. CUSTOM CALLER ID – It’s clear which number is ringing so you can prioritize accordingly. SEPARATE VOICEMAIL – Record a professional greeting or set up multiple for any circumstance. VOICEMAIL TO TEXT – Save time and conveniently read voicemail transcriptions as a text. DO NOT DISTURB – Send Sideline calls directly to voicemail on nights, weekends, or holidays. NUMBER PORTING – Transfer an existing number to Sideline from another device or landline.  WEB MESSAGING – Access your Sideline number online and text from the desktop. TERMS The required Sideline subscription is $9.99/month or $99.99/year. This subscription and other optional in-app subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew, unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period is forfeited when purchasing a subscription. Privacy policy & terms of use: http://www.pinger.com/privacy-policy

Screenshots

Reviews

  • Good Service - Needs Apple Watch App

    4
    By SleepingInTheSun
    I can’t imagine the headaches this company has to deal with after reading some of these reviews. Some people reviewing this app don’t seem like they understand the basics of business or technology. Having said that, my one criticism of the app is the slight delay during a call, and it seems to be all calls. There is a really slight .5 second delay that often has me talking over other people or vice versa. The on thing lacking is an app for the Apple Watch. I would gladly pay $2 more a month if they had an app available for the Apple Watch so I could leave my phone at home or in the car and go to the gym and/or walk around my house knowing important calls or texts are available to be addressed or ignored. Thanks, Guys and Gals
  • Perfect app for my side business

    5
    By Olaf972
    I was looking for a way to get a new phone number for my wife’s art studio and Sideline turned out to be an affordable solution much more convenient and cheaper than getting another phone. Her business looks professional!
  • Great customer service!

    5
    By MD Weigman
    Unlike many second phone number applications, sideline allows you to choose a telephone number. Who does that? Also, customer service representatives have handled two issues that I had with Sideline courteously and quickly. Fear not! These issues were minor and I caused them. By the way, these issues had nothing to do with the application, it’s features, or its functionality. Highly recommended! The only thing is, it would be cool if sideline would allow you to change your number more often if you had a personal account like I do. It would be fine even if they charged a low fee to do so.
  • Scam

    1
    By violettevio
    I downloaded the app but didn’t like it, so I tried to unsubscribe and find a way to deactivate my account but there were no options available. The app does not even have a help center or somewhere where you can contact someone for help. Even worse now I’m being charged for an app I don’t like or want in my phone but it does not have an unsubscribe option.
  • Quick response but ineffective

    2
    By Dgdghetbdxhdgdxhgsydgydhrh
    My business has grown to where I’ve moved to another platform. I’ve requested that this subscription cancelled and deleted from my account. This has been ongoing for several months now. Although I’m thankful for the quick red, the developers continue to attempt billing via iTunes Apple. Please delete and stop any further billing activity. Thank you
  • Bad Service there are no real people to talk to when you have a problem with the app.

    1
    By Lisalove_me12345678@
    I do not recommend at all not a good company to give your money to. I thought at first it was good but in reality is not after I got a new phone I reinstalled the app and it was not the same.
  • I was considering getting this app but there are too many negative reviews.

    1
    By rivera8011
    I thought about trying this app out instead of getting a second line with my carrier until I read a lot of the negative reviews here. Hope they fix the issues that everyone is complaining about.
  • Sideline Has Been Sidelined!

    1
    By jmgllc
    The app is no longer functioning.
  • Mixed experience

    3
    By spraypaintedgold
    I’ve been using sideline for a year. There’s still no callkit support, and it appears they have permanently blacklisted my VPN provider. Why are they not able to whitelist non-abusive accounts to be able to use their VPN with sideline? All in all, there are free alternatives that are much more flexible.
  • Unsubscribe

    1
    By Vm09777
    They’ve been charging me monthly and I had not noticed until checking my statements this morning! It’s been like 6 months! Make sure to unsubscribe and not just delete the app I guess. Smh
  • Voicemail Translation Needs Work

    3
    By Duskydog26
    Making phone calls and text message works great. I just wish the voicemail translation wouldn’t make me feel stupid when I’m reading it. It’s a good thing that the voicemails are recorded so I actually know what people are talking about. Please can you guys fix the voicemail translation thing that would be truly helpful especially when I’m in the library or somewhere quiet where I can’t really go anywhere to see my messages or hear them. I am a happy subscriber to your app and I just want to make sure that i’m being very honest with my review. Peace, love, and soul!
  • Ridiculous

    1
    By Busaryder2000
    Wish I can leave stars unselected and give none! I had this app couple years ago worked flawlessly and totally free and now you have to pay to use it are you kidding me??!? Might as well get add a line to my plan and get the free phone that comes with it wth. Developers need to stop smoking whatever Trump is on smh
  • Worst App Ever !

    1
    By 3_cookie
    This app was good in the beginning! But after I deleted my account it still charges me ! I don’t know why !
  • Messages not working.

    1
    By smithangela
    Having trouble receiving my messages, can’t read it, it only says you have a new message, can’t even open it, been horrible couple months now. I might stop my subscription it’s not working like before.
  • Not good for a business line

    1
    By Planet Dawn
    I have been using this app for a while and decided to dedicate this to growing my business. The biggest problem I’m having right now is that when new clients leave me voicemails, the last few seconds of the message gets cut off, so they happen to give me contact information st the end of the message, I don’t get it and I won’t be able to call them back. This is also particularly problematic because I work in the healthcare industry and if I can’t get the call back number, I won’t know how to reach anyone. This will actively cause me to lose money. Customer service has been no help. They said to uninstall and reinstall the app. I am still having the same issue.
  • Seriously Unreliable

    1
    By alex x 22
    Needs no other explaining beyond my title. Terribly unreliable app. Will absolutely let you down, and cost you money if you use it for business. I look forward to their auto reply that they’re ‘disappointed’ to hear this.
  • Not bad

    5
    By Bug2097
    It’s great for when you have to put down a number, for gaming, stores, FB all that stuff/places who sells your number.. I had one issue I contacted them it was fixed ASAP! Very affordable, I give it 5 stars! I have used Sideline for over a year now
  • DO NOT RECOMMEND

    1
    By J. Stidham
    I have an iPhone 7+ and I got this for business. I have spotty reception with this app, and drop calls often. It piles all of your calls and messages in one spot, and isn’t organized. It’s not a great service and definitely isn’t worth $10/month.
  • Horrible!!!!!!!!!!!

    1
    By sameracoult
    They scam you so you can’t delete it !!! Been taking out my money without me needing or wanting this anymore. And no way to delete it so far and no one to help me !
  • Sideline

    2
    By jessi Solomon
    I got the app thinking it would be helpful in use, but then when I was putting in my number it made me put in another fake phone number asked me to make a code, and after I did that it made me start a free trail (which (btw’s) is NOT free!) after I already did that. Like if you are going to charge me for an app why would t you say your charging me in the first place because I’ll get it then delete it right away! Then your app gets a bad review because you don’t know how to manage things!
  • HAS-BEEN or NEVER WAS!!?

    1
    By Artie "ACE" Mayd
    I have had Sidelined on all 6 of my phones since it first came out and it was great in the beginning. I did not mind paying a fee for the service because I thought it was worth it. That being said in the last several months I have noticed a rapid decrease of quality. My calls are no longer coming through on VPN, WiFi or cellular. I just get a notification 1 second after the call to let mw know that I missed it. I haven't been able to answer a Sideline incoming call in weeks. Text are still fine, but it is definitely not an app for business callers looking to receive calls. There is no call forwarding feature, so you are guaranteed to loose roughly 3/4 or your incoming calls even if you have full service or connected to 400mb wifi (This calculation is based on my experience on 6 different phones ranging from 5c to XsMax) i was told 3 months ago it is a temporary problem, which will is be fixed by 1/1/19 its now 1/14/18 i am waiting until the end of month, hoping to see the improvements promised. Before 2/1/19 i will cancel and delete the app if the do not deliver!
  • CPR Cert Pro's

    5
    By Ag$weGetsMony
    Great app I would recommend it to those seeing to cut down on buying a work phone. Easy to navigate and the have a wide range of nice add on's if you need them for your business.
  • Still charges after you cancel your subscription

    1
    By Enya Dreamz
    Not only is the service and customer support horrible, I'm still being charged monthly payments for services that I've discontinued... Not cool at all... Never again will I EVER do auto pay.🤦🏽‍♀️
  • Been charged for months

    1
    By Melchocho
    I used this for a short time, decided it wasn’t for me, and unsubscribed. Yet I’ve been being billed for months apparently and can only be refunded for this month. Not sure why this happened as I KNOW I unsubscribed. So thanks a bunch, jerks.
  • Trash App, Trash Policy

    1
    By impsymon
    ***UPDATE*** The app has reached out. Same issues still continue. They’ve given me steps to get a refund from the App Store. BUT, the app stores says I need to get it from the App Developers. How interesting...more headaches. I’ve decided to just use a competing software. Definitely DO NOT USE this app for a business that requires heavy phone communications. All they do is ask for times of issue, and have no resolution whatsoever. **Original** I think this mirrors lots of reviews on here. I never write reviews, but this app and experience demands one. This app used to be good. But if you’re looking to use it for phone calls, it’s trash. I get multiple dipped calls, people complaining that I sound like I’m underwater, and frequent garbled conversations. I’ve tried to switch networks, use WiFi, even tried numerous technical support options. Trash. Straight trash. Then I contact them for a prorated refund. Their policy is NOT TO OFFER ONE. As a business owner myself, I understand how things works and how customers should be treated. The support was so terrible they just pointed me to the Apple Store. When I talked to Apple Store support, they pointed back to the Sideline support. Stuck in this loop, I assume it’s solely to discourage customers from continuing to pursue. I’m sure I’ll be contacted with attempts to resolve “technical issues.” But I’ll also tel them that I’ve logged each instance as well and have not found any solution.
  • Call quality is no longer good

    1
    By casie hall
    I have been using sideline for quite some time now but the last few weeks everyone has complained that the sound qualify is horrible. I have followed the suggestions on the website of signing out, deleting the app, restarting my phone and re adding the app but that has not fixed the situation. If we can get this issue cleared up then I would rate the app 5 stars because of the value o get out of it but as long as I can not make a quality call I can only give it 1 star
  • Not worth the monthly fee

    2
    By yredgerly
    I’ve had this app since it was free and enjoyed the extra line for work so decided to keep it even though the cost went up to $10/month. Was fine for awhile but the past few months I've been experiencing issues with tests being undeliverable to certain numbers- numbers that I had previously never had issues with. I contacted support services and was told my account checked out and basically there was nothing else to be done. While the staff was nice and professional, I (like others have commented) have no interest in continuing to pay for a service that works only part of the time. No one was able to explain to me what the problem could be other than issues with the contact’s cell services. Not being able to pick which cell phone service my clients have, this leaves me with few options. Disappointed to say the least...
  • Two lines

    3
    By MuMzie8874
    I don’t like the fact that you get one number for calling and one for texting. I was asked why I keep calling from a different number that I txt. It should just be one number. But the calls I made worked fine and txt’n was easy.
  • Simply does not work

    2
    By Tekkie79
    Incoming calls do not ring and app frequently freezes or is unresponsive. Uninstalled.
  • I'm cancel after 1 year of subscriber!

    1
    By serg3y
    Sometimes ppl text me and I don't get notice, and when I get a text, I can't reply! I can't use the keyboard and I have to close the app them open again.. is happen more frequency..... It's was perfect when they stared to be free, now is not worded..... Sorry.........
  • Love it!

    5
    By cometgrrl
    I use this every day as a second phone number. ❤️
  • Very frustrated

    1
    By sandman1318
    When I try to set up an account, I’m told my cell number is already associated with an account and am instructed to login. When I tap on “forgot password,” I’m told a new password was sent to my cell number. I did this several times but no text ever arrived. And yes, I entered my cell number correctly. I want to port my landline number to Sideline but so much for that!
  • Not reliable

    1
    By 8839938&&3mw
    Not reliable, drops calls that I can easily make with my phone number. Needed for business, don’t try to use this for your business.
  • Not worth the hassle!

    1
    By smallbizwoes
    Sideline review I was referred to this app and was initially wowed that a second phone line was so cost-effective! But don’t be fooled, the issues you encounter will make you reconsider subscribing! For example, I opted to purchase the 6-month package...it’s been approximately 3 months. When i tell you the SPAM calls are ridiculous!! I mean I thought sure creating my own number would eliminate some of this but that’s quite the opposite! I’ve contacted the support team more times than I can count!! Yes they aim to help and the turnaround time is great, however they’re completely oblivious on some issues! The idea that you can have a “team number” is great until some of the options are disabled once activated is asinine! At this point, i feel like I will miss out on business calls because calls occasionally don’t come through or a SPAM call comes through first. Some things aren’t worth the hassle or the idea of being more cost-effective!
  • f you

    1
    By lit4ri
    tricked me into thinking it was a 7 day trial but really it was for a month without a freakin trial ! YALL ARE TRASH
  • Thieves

    1
    By rj0001
    Thieves!!!!!!!!!
  • Love this app

    5
    By ATHEYMTS
    Hi I have been using Sideline for a couple years now. I Got this app to have a second number so I could run my business off of it and still have my personal line. I wasn’t quite sure how I was going to like it but after the first month I was sold on it. I’ve had it for about two years now and have switched from a couple different phones as I have upgraded and I haven’t had any problems switching over. Anytime that I have had a tiny issue they have responded within a few minutes and have fixed the problem a few minutes there after. I have told many of my friends and coworkers about Sideline and they are using it also. I also noticed that I don’t get any spam calls on this number so somehow spam doesn’t recognize it which is a plus. One thing about it that I don’t like is that when I’m filling out certain applications online such as bank accounts and have to leave a phone number, they don’t except this phone number they say it is a faulty number but that’s OK I’ve used this number for two years and couldn’t want anything more thank you sideline!!
  • Terrible

    1
    By Smashlyash777
    This app is absolutely terrible. It charged me regardless which whatever, it’s only 9.99 + tax so whatever, I will eat the cost no problem. But, where I then get super frustrated is the fact that the app doesn’t work! I can call out using my 2nd number through this app BUT when people call me, it will just ring until it gets to voicemail but, never comes up or allows me to answer on my end. I can only see after the fact that I had missed a call. So, it’s basically worthless! I’m a technician for a living so it’s not like my notifications aren’t enabled or, I don’t know what it is I am doing. It will notify me AFTER the fact that I missed a call or that I have a VM but, It never rings on my end nor am I able to answer. What a waste of money. If you’re looking to do a subscription with them, don’t. It’s not reliable and doesn’t work so save or money or use it elsewhere for an app that actually works. Canceling my subscription. Hope this helps someone out there!
  • Do not use Sideline for your business.

    1
    By Aldarie
    There is no way to get your text messages off of the app. If you switch devices, you’ll lose all of your conversations, your entire call log. For $10 a month, the lack of a robust backup feature is ridiculous. If you run a business, look elsewhere. I will be—as soon as I finish making 936 screen caps.
  • Good for teams

    5
    By Realtor Team
    I love sideline and use it as a marketing phone number. As a real estate team, I or my real estate partner can answer and respond. I like that it has default texting if we’re busy.
  • Won’t let me sign up

    2
    By Jstylez808
    Tried to sign up but it won’t let me go any further than the confirmation page.. 🤷🏼‍♂️
  • Was great until recently

    1
    By Jose the conquer
    The caller ID no longer works and just says Sideline when I receive a call to this number. It doesn’t even show a contacts name when I’m in the app and instead just shows their number. The technician with the developer has tried to fix this for me and arrived at the conclusion: “At this time, we do not have an immediate solution and I'm afraid I don't have an estimated resolution time for you either, as it may take longer than expected. If you wish to move forward with another application, I'd be happy to waive the port out fee for you.”
  • Never Buy This App

    1
    By The Goat 🤘🏼🤘🏼
    I got the free trial and it still charged my account. Dont get this app its a quick scam to get money. The app doesnt even work, for if u call someone and they call back the call goes too ur actual number not the sideline number
  • Unsolicited XXX calls and texts

    1
    By amandaaaaa1230
    I was SO excited about this app when I first downloaded it. But the phone number they gave me literally gets several ‘late night themed XXX’ texts and random spam calls/texts at all hours of the day. It’s to the point where I don’t even answer my sideline calls or texts because it’s some sort of spam or advertisement. In theory, this app is a great idea, but I’m so disappointed. Furthermore, I went to cancel my subscription, bc I bought the year plan (which I regret) and I can’t get a refund from sideline, they said to contact iTunes. And i contact iTunes, and I’m a few weeks out of the 90 day limit to get a refund. I’m just shocked! I figured it was a normal business where you can cancel anytime. I have this app a try and now don’t want it anymore and I can’t even get my money back. Terrible customer service, I can’t even reach anyone to talk about this issue. Download it at your own risk and it is NOT free either. I paid $100 for 4 months of (barely using it) and will not be getting a dime back. Just sad.
  • Too easy to Permanently delete business number and no customer service

    2
    By Jennifer mom and homeschooler
    I am screwed. I cant reach anyone and I accidentally deleted my business line trying to add a team member, and delete Shane Pizza from my team list, whoever that is! I am losing money and have massive amounts of cards and ads out with that number. Because i cant reach anyone to help, i had to hurry and change all my online promo to my cell phone number until they answer my texts or emails. Where is the 24/7 customer service? Might have to switch to go daddy for web phone service. They are 24/7.
  • Exact same layout as textfree

    1
    By Nunyabusinessfam
    Nothing new or original. Just a bland and basic second hand app that freezes and isn’t good for professional use. May pass if you’re using it to text someone whom you don’t want to have your actual number. Also is only free for a week then you have to pay for their subscription. Nothing but a crappy scam
  • Freezes

    1
    By samplank6
    Tried to start an account and it froze after i picked my number and put in my phone the app does not allow you to go any further
  • Calling works pretty well now

    5
    By Jebediah Joe
    I had a lot of bad calls earlier, they kept getting cut off - or callers didn’t reach me. Much better these days. The app is great as a second phone line for friends
  • Terrible app!

    1
    By SpikeyMikeyNYC
    I’ve been subscribed for MONTHS at this point hoping for a fix. Customers still can’t hear me. I can’t hear voice messages. The whole thing is point. For $10/mo??? Nope. I’ll be switching providers.

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