Uber Eats: Order Food Delivery
5

Uber Eats: Order Food Delivery

  • Category: Food & Drink
  • Release Date: 2016-03-01
  • Current Version: 1.223.10001
  • Adult Rating: 4+
  • File Size: 190.02 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 11.0 or later.
  • Rating Count: 1 592 120

Description

Find Food Delivery For Your Budget Hungry? Order restaurant food easily with the Uber Eats app. Track your food order in real-time. Get your food delivered by delivery people to your door using the Uber Eats app. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants and search for food by cuisine, restaurant name, dish or meal. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food using the Uber Eats app now. SIMPLE ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Order food to be delivered by delivery people as soon as possible Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! ORDER AHEAD, PICKUP, OR DELIVERY Now you can also order food for Pickup and Order Ahead instead of just Delivery. Select Pickup, add food items to your cart, and go to the restaurant to get your food. Ordering food for pickup is a convenient way the Uber Eats app adds choice to your life. EASY PAYMENT Pay easily with a credit card or Uber Cash. Add a different card easily. Enter a Uber Eats promo code to redeem a discount on your food order. Tip easily in the app. No cash needed for tipping. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. RESTAURANTS INCLUDE: McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's Barbeque, and more. AVAILABLE INTERNATIONALLY Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Visit ubereats.com for more details!

Screenshots

Reviews

  • How hard is it to get this right?

    1
    By &/9/!;$2
    Literally every order I make either isn’t what I ordered or takes two hours
  • Just tell me there are no drivers

    1
    By Ildude78
    Have used it a lot. And was all good. But now they can never find a driver. Witch would be fine. Just tell me. Don’t leave me hanging for over 30 min before you tell me you can’t find a driver. This is second time. The driver I have had where grate my problem is with the app
  • Stolen food by driver

    1
    By whyaretherenonicknamesavalable
    Driver stole my food. Doesn’t help that i watched them drive around for an hour and a half running errands and what not while i waited. Then they picked up my order drove by my house then to a different restaurant and canceled. This isn’t the first time ether. Should really get better drivers. Never had a problem with the restaurants. Tech support said it was because their car “broke down” but i saw them driving all over the place after they picked up my order.
  • SM

    1
    By Satkid
    Order showed as picked up, then never got delivered. Only thing you can do is chat with Uber customer service, and they have standard sorry message and we will refund. But who cares about refund, when you wait 45 min and have guests waiting. Uber customer service on chat didnt even try to contact driver to find out why it was not delivered, and I have to ask them to do so. Then they come back to say we cant find.. you are UBER! If you cant track and endure food delivery why are you running this business???
  • no trader joe’s

    1
    By bartholomew cookieson
    i specifically downloaded the app so i can but myself some cat cookies from trader joe’s but they didn’t have any. i’m highly requesting a recommendation for the new update: add trader joe’s
  • A disaster ! Stay away

    1
    By fmart012
    Done with this app. Everything from missing items to zero customer support. Last time I use since they made the driver wait an extra 15 mins at the restaurant, with my food sitting there, so they can have another delivery “on the way to place”. Once on the way it took an extra 15mins to drive one mile so that second delivery was way out from my place.
  • Iesha426

    1
    By iesha426
    Took my money and didn’t refund me prices on ubereats don’t match the restaurant
  • Do not use Uber eats

    1
    By UseUberButNotUberEats
    This is the absolute worst app I’ve used for ordering food. Almost every time I order, they forget something or my order is incorrect, along with them taking forever and my “estimated delivery time” always getting pushed back significantly. I’ve also had orders canceled, not by me, after waiting at least an hour. Worse than Grubhub, which is not good. I don’t usually write negative reviews, even when they’re warranted, but I’ve been let down by using this app way too many times.
  • No support options

    1
    By jtrane25
    Food service is incredibly high touch and requires effort to maintain customer support. This is the opposite of that experience
  • Support Email = A Black Hole

    1
    By Pen is Mightier
    It’s honestly comical. They respond to NOTHING, and I mean nothing. It’s basically analogous to some offshore bank operating in the Cayman’s.
  • One frustrating experience after another

    1
    By Maria Ahmad
    We’ve used Uber Eats a handful of times over the last few months. The delivery was quick but it seems every order had some sort of issue. Most of it may be the failure of the restaurant, but the driver also does not check to ensure all the items in the order are in the package they pick up. The one we got yesterday was the last straw: we ordered $67 worth of food from an Indian restaurant, which came to about $100 after all the taxes, fees and tip. All 4 meals that were meant to come with rice were delivered but when we opened the package there was no rice for any of them. So we had all these admittedly tasty curries and no rice. :’( We used the app to inform Uber Eats and all they offered is a measly $5 towards our next order. I requested a partial refund since we paid for food we didn’t receive and they basically said no, we can’t do that (with some fluff about how they’re going to use our feedback to help other customers in the future). Needless to say, we’re not happy and won’t be ordering from this app again.
  • Confused

    1
    By maadd couponer
    Confused as to why you offer coupons and nowhere to put the code.
  • Y’all took my bread

    1
    By FrankieDeLeon
    Cmon I order MCDONALDS fries and y’all took the money and never gave me a receipt nor tracking number what’s going on with this y’all basically took my money and said haha I have all the screenshots from my bank plus the app
  • No Refund! Rip Off

    1
    By h Ed ghdhhedj
    I have been using this app for quite some time, and the moment a wrong address was in there...I though help center could help me...nope! It was outside the range of the restaurant and they could not get anyone to reliever my food or refund me. They charged me the full amount of my food and said sorry there is nothing I can do! What kind of help center is that? What kind of business is this to rob people of their money?? Absolutely Ridiculous! Delete this app, it’s a rip off
  • Scammers and bad deals

    1
    By Great Former Customer
    They use your previous address rather than current location and if you notice the mistake before they’ve made the order they don’t allow you to cancel. They decided it’s ok not to deliver the food but still charge for it! They are scum bags.
  • Missing food

    2
    By Aud Squad!!
    So many items weren't available after I ordered them and paid! This happened both times that I have ordered here!
  • Misleading services

    1
    By PilotZing
    I get messages about promotions that Uber refuses to honor saying I’m not eligible to participate despite them notifying me of these deals. It’s bait to place an order with a discount they won’t honor. Shame on you.
  • The developer who writes the app NEVER uses the app

    1
    By admusic
    Who designed this cra...? Try using it just ONCE.
  • Why no McDonald’s

    4
    By kfndofvdofn
    I looked on the app and wanted McDonald’s but there was no MCDONALDS can you please add it
  • Horrible

    1
    By ktbka
    Dont use this app. They steal money from you.
  • People like this?

    1
    By Akira Jade
    I can’t sign up because my phone number was used for someone else’s account at some point, idk the email they used. I can’t change it and have no recourse for disputing it, even though it’s verifiably my phone number now. Seems a bit broken to tie a number to an account when numbers are changed and recycled so often.
  • Promo code

    3
    By Valdovinosbrenda12
    eats-brendav3432ue
  • Absolutely ridiculous

    1
    By ihateappleanduber
    Horrible. Keeps on asking me to verify my cards at the most inconvenient of times.
  • Get ur discount here!

    5
    By Eileen97:-)
    eats-eunkyul12ue Get $7 off for your first order
  • Bad Service

    1
    By Truthhhhhhhhh
    The drivers mark the delivery as delivered but never arrive... once I called they said it’s nothing they can do but refund it. The driver gets away scotch free and able to do it to others. APP IS TRASH FOR THAT
  • I still have not got my food

    1
    By dmwb86
    There are never any drivers.. but does ubereats tell you that? Not until after you’ve already paid for food you aren’t going to get... very upset ..
  • Service Fee is a scam.

    1
    By Brendan Shane
    I’ve used this app for a very long time. Spent hundreds, thousands of dollars on it. I just attempted to order Buffalo Wild Wings and at a $35.50 ticket for 2 meals, I proceeded to my cart and before me was a total of $50. $15 more than expected. Right before the convenient delivery fee of $0.99 was a service fee of $5.30. For what? I noticed as I added more food the service fee went up. A quick google search showed me this “service fee” is a percentage of the net cost of food before the other fee’s are added. This percentage of money you’re giving for a “service” isn’t directly explained either. Nothing truly says where it goes. It for sure does not go to the driver. From the looks of it I’m not the only one who’s noticed Uber Eats is nickel and dimeing everyone. If you don’t get a lot of food to avoid a high service fee, the stack on a fee called “small order fee”. No thank you. Deleting the app.
  • Horrible Service

    1
    By kdngjfncnfdnke
    I’ve ordered from Uber Eats before and this is the first time it was over the top wrong. I opted for more food than just a soda FOR $10. Ridiculous. I will elect everyone to order from anything but Uber Eats.
  • Never again

    1
    By Famous Jayy
    I hate Uber eats, this was my official last straw. The driver never dropped off my food! & Uber eats never refunded me
  • Wish I had thought twice before ordering

    1
    By Katfortner
    Worst customer service experience I’ve had in years. I was out of town and watched someone’s children for a night as a “thanks for letting my crash here” gesture. Since I was unable to leave the house I ordered food through ubereats. My order took a bit longer because my driver was delivering to multiple people. I can totally understand that seeing as I was in a more rural area , so I could understand the updated arrival times. However, after an hour of waiting the app said the food was delivered, but no one ever showed up to the house. I called customer service who was of zero help to me. All they could offer was $5 refund in 3-5 business days but couldn’t do anything about my missing food. I asked to speak with a manager which took 15 minutes and then was told the manager would call me back in a day because the issue seemed important to me. I demanded again to get the manager on the phone. She offered the same lame advice as the first person. After a half hour and out $40 I was told to place another order and she would call the restaurant to prioritize my food. The next day I emailed ubereats support as my experience on the phone I found absolutely unacceptable as it was my second time ever using this service. I again was simply told they were sorry and here’s $5 in your account. Needless to say I will not be using ubereats ever again.
  • 30% of food cost goes to Uber+ dlvry fees

    1
    By Javionb
    Uber makes you pay them 15% then charges delivery fee... then asks for another 15% for the driver and adds taxes to tip it all off... I think paid Uber more than the cost of the food. Rip off
  • Terrible service!!!

    1
    By Yes aaaaa
    Continuously cancel orders I have made after they are supposed to be delivered.
  • Payment System is Flawed

    2
    By mrsrachdodson
    The app (and the website, to be fair) all struggle to translate your payment selection well. I’ve tried to use a gift card I was given many times, with the overage going onto a debit. It appears as though this is selected prior to order going through and yet for some mysterious reason only the debit is charged. Hmm. Feels kind of scammy honestly. I’ve heard Uber is unethical in other areas so I guess I’m not surprised if they’ve intentionally made it difficult to redeem a gift card.
  • Great App

    5
    By lkhonoom
    All the delivery persons have been affable and timely. Orders almost always correct and warm. My only complaint is it’s more expensive than good old fashioned delivery where we used to tip the driver only.
  • Impossible, unreliable, a total fail

    1
    By joaobcarvalho1111
    8 out of 10 delivery attempts just fail: either you wait for a hour or two just to get “order has been delivered” message without really happening or the order comes messed up, missing items etc. To make things worst, there is no one to get your call, apologise, deal with your issues. I highly recommend you to refrain completely from using this awful service.
  • Can cancel after hours

    2
    By O2bmal1
    Usually I don’t have to many problems, but something I have been experiencing more lately is that some restaurants you have to put your order in a head of time. So at 5pm I put in an order for 6:15-6:45. No big deal. I don’t mind waiting. But at 7pm, they cancelled my order. 2 hours later, no notice. Just cancelled. No compensation, email, warning. That is kind of a big deal, because if I reorder now, I won’t get my food until after 8pm.
  • Doesn’t allow to contact Uber

    1
    By jhakku
    The options provided do not allow Uber to be contacted at all. What is the point of having an app that does everything to avoid contact.
  • I’ve never had issues with Grubhub

    1
    By Ddelgad103
    I tried ordering and my orders weren’t going through. My husbands number for some reason couldn’t be used because it said it was already in use but then when we put in his email address it said the phone number was missing and we needed to add the number to use it. I tried adding the number but you can only do it on the app and when you open the app you have to put in a phone number so it was an ongoing circle. We used my number but when I tried using promo codes it wouldn’t let me. There was an error every time we put the card number and we tried 3 different cards. Then we got a message saying the restaurant we wanted closed already and to order from a different restaurant. I wanted to throw my phone. I will stick to grubhub. I’ve never had any issues
  • just keep hiking costs/fees, it’s awesome.

    1
    By yeeeeetd
    gotta go back to feeding myself lol
  • No longer worth the money

    1
    By Jallen7819
    Uber eats used to be the way to go. You paid extra for something you could easily just go and get, but the convenience was often worth the price. The issue now is that, increasingly, restaurants are raising the prices on food delivered through the service in order to offset the cost of offering the option. Since most restaurants have thin profit margins to begin with, having to give up those meager gains just to offer their foods alongside their competitors on these platforms is becoming harder for them to justify. Now, in addition to the delivery fees charged to the consumer and the tip which any decent person certainly adds for the driver, the lost profits at these businesses are being offset with higher prices. As just one example; there is a Cuban restaurant I love near my home. The Picadillo there is $8.95. Paying approximately 2.50 for delivery plus another $2-3 tip meant over 60% increase in price, but again, was worth the convenience. Just this last week they are just the latest restaurant to increase their prices. That same Picadillo is not 11.95 plus the aforementioned costs(actually more since top and fees are calculated using a percentage of the total order). So now, I would need to pay a 100%+ premium to have something delivered. Of course ordering a large meal for a family is different, and costs less. It just no longer makes sense. I realize that everything has its price, and I am not saying the business owner or Uber Eats are wrong or misguided in their pricing strategizes, however, as a consumer I can say that the costs have crossed a line to a place that I cannot follow. I make a very good income, and could absorb the latest price increases, but I cannot justify paying double for anything. Being able to pay for something and being able to afford it are different things entirely. The sad part is that those who can least afford to pay extra are the ones who will likely have no other choice when trying to feed a family with the limited free time that remains available to the typical household. I too have limited time with a 60+ hour workweek and a two hour total commute time each day. I used to think it was worth a few extra bucks to simplify dinner time; but maybe I never really could “afford” this convenience in the first place.
  • Change !!

    2
    By Fyutz
    I am the type of person that is always ordering food, and this is my favorite app to be honest. But the prices are ridiculous. They be charging so many fees, that when I ordered (for example) a single bacon and cheese sandwich worth $3.99 the order came out in the total of $17. Ummm really???? Is insane that you have to pay so much money to order food. TAKE OUT ALL THOSE FEES!!!
  • Why is your app so awful?

    2
    By scottshu
    Is it 2 minutes away or 20 minutes away?
  • Use Yelp App instead!!!

    1
    By dont use Uber Eats!!!
    Avoid expensive delivery fees, service fees and scams that lure with promises of free deliveries. Highly suggest using the Yelp app instead. Cheaper and more options
  • No good

    1
    By Boze2cool
    The app is screwed up Places to eat is limited and then are not available to use.
  • Uber not tipping drivers

    1
    By Farrari123
    I have had this issue for two months now (and never prior to this). Uber refunds my tips for drivers EVERY TIME. This is totally unfair to the drivers given that I order over $400 worth of food each week. I’ve emailed them about it almost weekly complaining about this issue and the team is both unresponsive and incompetent. This is robbery (from the drivers, not me). I will be using other food delivery apps because I don’t want to keep a pile of cash for tips and believe the drivers should be compensated for their services. It’s funny how the fee to Uber is never what’s refunded. Extremely poor execution of one of the most basic requirements in a food delivery app.
  • STOP AIRPORT ALERT!!!!

    1
    By Johnndupee
    STOP THR AIRPORT ALERT! It incessantly asks me to drive to an area before a passenger request comes through while waiting in airport queues. I’ve tried ignoring, pushing NO THANKS several times, and I even pushed GO a few times just to shut it up. It’s friggin annoying! Also, we CANNOT drive to any area until a request comes through because airport security is just going to makes us move if we aren’t picking anyone up.
  • Fuckubereats

    1
    By Jasonalbat
    You guys are absolutely awful at delivering food stick to picking up drunk people your at least a lil good at that that’s if one of your employees aren’t complete rapists😂
  • Hour late delivery

    1
    To say that I am disappointed at Uber eats is an understatement. My order was delivered an hour later than their estimated time. After I called Uber eats they offered to compensate me with $5 Uber money. I have to say the delivery and service charge was more than $5. There are so many other food delivery services. This was my last time ordering from them. Can’t believe they treat a customer who orders every week this way.
  • Thank you, Uber Eats!

    5
    By mika madison
    I’m grateful for this app and those that work on it. I’m disabled and don’t drive, so I need a ride to do a lot of things. It’s awesome having this to get things I usually never would. The people I’ve met on here when they deliver, have all been so cool. Thanks, again, Uber.

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