Uber Eats: Food Delivery
5

Uber Eats: Food Delivery

  • Category: Food & Drink
  • Release Date: 2016-03-01
  • Current Version: 1.192.10002
  • Adult Rating: 4+
  • File Size: 227.28 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 10.0 or later.
  • Rating Count: 1 525 532

Description

Food Delivery For Your Budget Hungry? Order restaurant food easily with the Uber Eats app. Track your food order in real-time. Get your food delivered in minutes to your door. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants and search for food by cuisine, restaurant name, dish, meal, and diet. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food with Uber Eats. SIMPLE ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Order food to be delivered as soon as possible Or, schedule your food order in advance for a later delivery time. Your choice! EASY PAYMENT Pay easily with a credit card or Uber Cash. Add a different card easily. Enter a Uber Eats promo code to redeem a discount on your food order. Tip the Eats courier in the app. No cash needed for tipping. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. DELIVERY IN MINUTES Track the delivery time of your food order by-the-minute. Get notified when your order arrives. RESTAURANTS INCLUDE: McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's Barbeque, and more. AVAILABLE INTERNATIONALLY Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bangkok, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Singapore, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, China, Colombia, France, Japan, India, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, and more. Visit ubereats.com for more details!

Screenshots

Reviews

  • no double orders

    3
    By ilovekappa669
    drivers should only be allowed to do one order at a time, the 2nd person always gets cold food and sometimes they give you the wrong bag therefore they don’t get what they payed for.
  • Ova here

    5
    By JetpackMack
    I just want 50 free bucks cause I know you love me
  • No customer service

    1
    By Jdgrrl
    If part of your order is missing when it arrives you have no remedy other than to file a complaint and receive a refund. This is very unfortunate when you order food for a group and one person is left without a meal. Trust me, I know this from experience.
  • Punishing customers

    1
    By Hook me up !!!
    I selected deliver to door and wrote special instructions to my driver on how to deliver my food. The driver didn’t do either and canceled my order. Now I can’t get a refund because the driver “waited” a certain amount of time. Why are people being charged delivery fees and asked to tip drivers when drivers don’t even do what they’re supposed to do.
  • Worst service ever

    1
    By Dash the Fees
    They will take multiple deliveries out at once, your food will arrive cold and gross and at best they may refund you half of your hard earned money.
  • Worst Customer Service

    1
    By Julissa Alex
    I ordered Uber eats all the time and never had an issue until today. Now when you order, if the driver calls and you don't respond in 8 minutes, your order gets cancelled and you don't get a refund. The driver Jose called me and let it ring once and hung up. I had my phone in my hands the whole time because I was tracking my order. I called back and he didn't respond. I left messages which I screen shot it and I gave him directions to get to my building. He responded I got it but then never showed up. Now I received an email saying my order was cancelled and I won't get refunded bc I didn't respond which was a lie. I tried messaging customer service and no one responded. I asked for someone to call me and no reply. This is frustrating to me because I did get in contact with my driver and now I won't get my money back. Worst experience ever!!!
  • Won’t even let me login

    1
    By Johnnnnmnnyyyy
    Your most recent update won’t let me login. It asks for my phone number. I give it. Then it asks for my email and I give it as well. It says I’m already registered (I know this). It doesn’t give me the option to login. So I go to the settings menu. It just asks me my phone number again. It won’t let me exit out of the pop up. Great design.
  • Dakota

    5
    By Volkym
    Dakota is a great employee and is a great addition to your firm
  • No delivery drivers

    1
    By "The General_310"
    You should make an update to your app where it will tell you if there are/are not delivery drivers available. It should work just like the Uber app works when looking for a ride and there are no drivers available. This would solve a lot of issues. That way when I go to place an order I can see if I’m actually going to get my food or not. So frustrating to just see the estimated delivery time get higher and higher and then I wait for it to get cancelled because there are no delivery drivers.
  • I have a issue

    3
    By gabby hanna
    I like the app and I get all my food but I cancel the order and I didn’t get my full refund back and I just ordered it and I saw that I made a mistake so I canceled my order it took $20 and I only got $3 back what the hell
  • Hidden fees, expensive compared to other services

    1
    By Snootch1994
    I tried to come back to UberEats after deleting it months ago (because the drivers don’t come to your door). The fees were supposedly simplified, but the app lies. Service fees and delivery fees are broken down in the app (service fees are 15% of total), but what they don’t tell you is that menu prices are also inflated. For example last week I got two different deliveries and the restaurant included their own printed receipt - each item was at least a dollar cheaper than what was priced on UberEats app. EACH ITEM. I deleted the scummy app, go with Amazon Prime Now or Postmates.
  • Niceeeee

    5
    By wormleyjr
    It’s a great app
  • Red Robin

    1
    By RSThomson
    The transport was fine but the transport is really not the thing is it? For a restaurant that is not more than three miles from me, the order made it to my house nearly 1 hr after the original posted estimated delivery time and, upon arrival, was ice cold and that’s not a good thing when you order a grilled cheese sandwich and fried seafood. I don’t by UberEats but do blame Red Robin. Never again!! Not for this type of delivery.
  • Uner Eats is a joke

    1
    By rsninchicago
    All of a sudden i keep getting Unable to verify payment profile error. I call into Uber Eats support and they tell me there is restrictions on my debit card. So i asked what the restrictions are and how did they get there and WHY are there restrictions on my credit card. The support rep tells me that he cannot assist because he does not have access to that info. So I ask to be transferred to whatever department I need to resolve this issue so I can place an order for lunch. He then tells me that that department can only be reaches by email or mail. What? How is this going to help me place an order, now? Evidentially they do not want your money. Say no to Uber Eats' lack of customer support.
  • Stronger Delivery Partner Vetting Needed

    2
    By Zespeboy
    Very poor success rate of delivery in Chicago despite ordering on 10+ occasions. I order from well-known restaurants and live in a well known area. I have had numerous orders now with errors that resulted in my food never arriving. I had a driver never pick up the food from the restaurant. I had a driver (who didn’t match the profile of the Uber account) go to the wrong apartment despite explicit instructions in the app and from my concierge. And now I just had a driver who marked my order as “completed” without ever delivering the food. Uber needs to seriously step up their game here. I have placed several orders with competing apps and never had the delivery inconsistencies that are plaguing UberEats. Consider this the last warning shot (from a Platinum customer) before I move my business to other apps exclusively.
  • Great App!

    5
    By San Hu.
    I’ve been using Uber for more than 4+ years and only started using UberEats recently. So far the app has been wonderful - app navigation has been easy, payments were efficient, and delivery time was reasonable. Using this app have made more easy for me to enjoy Mexican food that isn’t easily obtainable in an Asian neighborhood. Will continue to use this app for more food deliveries in the future.
  • Food never came. Nonexistent customer support.

    1
    By Dater 101
    Ordered from a place less than 20 blocks from me. Said it would be an hour. Tracked guy on bike and he was easily 50 blocks from restaurant. Tried to contact guy after an hour. Did not answer. Next thing I know the order gets canceled. There’s no number for customer support. That’s what I get for not using Seamless or Grubhub. ALSO, many of the restaurants DO NOT charge a delivery fee despite what the app is claiming. How can a third party claim there’s a delivery fee when they have no affiliation with the restaurant?? They are trying to scam you and pocket the money on top of their already existing “service fee.” Check with the restaurant: a lot of them have free deliver despite what Uber is trying to tell you. Such a cash grab on their part. Give me a break.
  • Bad service

    2
    By julzhrz
    I ordered food from Fat Burger in Norco, CA and nothing was right. I only got half my order . I was charged for all the items I did not receive. I won’t be back.
  • They have priced themselves out of line

    1
    By Ar1956
    They have now place service fees that make their service totally unaffordable and out of line Closing my account and deleting the app
  • No Refunds!!!

    1
    By htynj
    I had canceled an order right after submitting it due to the fact that I had the address wrong. I canceled the order like 1 second after I submitted it and they wouldn’t give me a refund all because they had “received it” already, although they never really even began preparing my meal. It was worth $30 and I never even got 1 cent back which really irritated me. I hate the fact that Uber eats does not allow refund.
  • Used to be good

    1
    By Mrfluffman
    This service was great before, now it became so much more expensive with Service fees on top of delivery fees as well as tip. you pay $35 dollars for a $13 dollar meal, Ridiculous!
  • Using promos bites

    1
    By Averag
    I received a promo code for Mamma Lucia’s, a new restaurant offering UberEats. When I tried to use and apply the code, I couldn’t. Very frustrating. 🤦‍♀️
  • Hidden fees

    1
    By Thearod
    Too many hidden fees
  • Mixed feelings

    3
    By Courtneyyyyyyyyy20
    I have mixed feelings about Uber eats. The service fee + delivery fee + small order fee (sometimes)..AND tipping. I will pay almost the same amount as my order in fees. The app is great and delivery usually is quick. The only issues i have are the fees and my order is almost always missing something. It’s becoming such an issue I’m considering using only DoorDash from now on.
  • Time to cancel an order is ridiculous

    1
    By requied nicknames are stupid
    I made a mistake on delivery address on one of my first orders as this app is not as intuitive as the regular Uber app. I caught it the second after I hit submit, and immediately canceled the order. I was still charged for the meal as Uber said the restaurant was already preparing my meal. I still ended up repeating the exact order within seconds, and just corrected the delivery address. There was no chance anyone had done anything to begin an order. When I bring this up with Uber, I get a canned response on how I waited to long. I will likely be using other food delivery apps moving forward.
  • Issue still not resolved

    1
    By ms tiffany baby
    I am receiving an error message when I request rides and food delivery. I have reached out to support via the app and receive emails telling me to uninstall app, reinstall app, update app, use different payment method, power cycle device! I have done it all and I am still unable to request a ride or food delivery. I even called a service number for Uber and they keep saying click on help in the app. Why is it so difficult for someone to either resolve this issue on your end or call me and troubleshoot until issue is resolved! I gave Uber cash that I need to use as well as promotions before they expire and no one from this company cares enough to ensure the app is working properly! Someone please contact me ASAP!!!
  • CUIDADO CON LAS “promos”

    1
    By Lauracegc
    No aplican las promos, a pesar que luego que escribes la promo, sale Exitosa, no te la descuentan del total!!! La app está hecha de tal manera que no hay una revisión de la orden antes de finalizarla. Es un engaño sus Promos
  • Poor Customer Service

    3
    By Nacoleelizabeth
    App is easy to use and many restaurant options. I had an experience with a bad driver and it was a big problem to receive my refund with the company- they ignored my explanation even though I sent screen shots of the conversation I had with the driver. They continued to respond with we cannot offer you a refund unless you had communication with the driver and you did not. I had to email about 6 different times (I had communication with him the entire time since when the app said the driver was nearby.) I did end up receiving the refund, but have had uneasiness about using the app since then. If they could fix their customer service problems I would give them a higher rating. I have recently been trying DoorDash instead. I only use this app if there is a restaurant not available on DoorDash. Their fees and pricing are similar. No problems with DoorDash so far! Good luck to you!
  • Horrible service

    1
    By mise2019
    I ordered food sorry it taking a little longer I kept getting so finally called restaurant and they still hadn’t picked up over an hour after food was done I was s mad I went and picked up NEVER use or try to use this service ever again. It deserves a severe negative rating not even one star
  • Figure it out, Uber

    1
    By HappyPanda5
    Cancels orders after 20 minutes with no reason or reparations. Missed my lunch window, awesome customer service Uber. Bravo
  • Scammed

    1
    By kaylee586
    I used to use this app all the time. I thought it was the easiest and best way to order food. The delivery fee was always high and super annoying so I couldn’t use it all the time. Then they claimed to have lowered prices based on distance. Except my account. My sisters account , she lives with me, has far lower delivery charges then mine. I tried everything to fix this and I guess only some people got the new feature. I will not be using this app any further.
  • Horrible Driver Experience aka Denny’s act like they are stupid.

    1
    By Timandty2000
    I’m a driver with Uber eats and I have never had any these problems till today.I showed up to Denny’s were I was supposed to pick up the order.The lady at register told me there ipad whent blank Uber app on.I was so,upset because I drove 20mins across town,she told me there was nothing she could do because,there was no way to confirm the order.That I was the 3rd Driver sent out there.Now I know good and well the restaurants responsibility to contact Uber let them know they can’t except order.Guys the waitress was so rude and unprofessional..please don’t ever go eats at Denny’s even with me being a Driver don’t be rude I’m still a customer.
  • peasant connoisseur

    1
    By ailefo89
    I am disappointed. :’( The refund policy of Uber Eats is terrible. Their customer service also terrible. Why the heck is their policy even legal? I followed every step of getting help from Uber Eats customer service days (6/11/2019) ago and still have not gotten any response. Just what the heck.. I wish there was a negative star for a review.
  • Excellent service

    5
    By HB, La
    My order was delivered quickly and the driver was very professional.
  • Cancelled Oder

    1
    By 710Dee
    Uber Eats cancelled my order and provided no explanation. They called and told me I was being recorded. I said I don’t want to be recorded and they said thank you and hung up. Is my not allowing myself to be recorded a reason to be hung up on?
  • Delivery pricing

    1
    By ios Feedback
    My delivery fees range $5.99-$12.99. I have 3 friends with ubereats app have my address listed and same restaurants show $.99-$2.99 delivery fees. I have deleted and reloaded app several times and can’t figure out why fir exact same delivery address, same restaurants etc why mine is so much more. Been like this about 2 months and can’t get any help from Uber to resolve it.
  • Buen servicio pero limitado

    3
    By DulceTaliiisman
    No me aparecen restaurantes a más de km y medio de distancia. Podría decidir pagar el servicio extra, pero no me da la opción :(
  • Lower the delivery fees!

    1
    By jacks99999
    These delivery fees are getting absolutely ridiculous
  • Best app

    5
    By Fiendin
    Yepp
  • Delivery drivers

    1
    By bigruben1017
    Delivery drivers are either rude or they forget an item
  • Always late

    3
    By vjtinnu
    ETA always late for a simple order.
  • CUSTOMER SERVICE

    1
    By Trisha Maye
    Worst customer service ever. Doesn’t even consider about the problem. “Unfortunately we can’t give a refund because blah blah blah”. Get better customer service. I never got my food and I never got a refund. It’s okay if it was only $10 but you know what it was $75! $75!!!!! Are you kidding me. No consideration at all. I called the driver twice he never answered. So I couldn’t change my location. Customer service did nothing. The customer is always right. Maybe get better customer service and please give me my $75 refund !!!
  • Horrible customer service

    1
    By Angrydhjakajdb
    The drivers just want to keep the food, they claim to “wait” the 8 minutes, then cancel the order while still communicating with you. Just terrible customer service!
  • Small Order Fee Scam

    1
    By Don2424
    Used to be a loyal uber eats customer, but recently they have changed their pricing and fees and it’s a total scam. Its obviously done in a very deceiving manner, and a sleazy tactic. They will change prices on items so they can apply the small order fee charge. For example, a menu item might be $10.25 at the restaurant, but uber eats will set it at $9.99 on the app so they can stick you with the $2 small delivery fee. In addition to the delivery fee you now get hit with the mysterious service fee. Then they still want you to tip the drivers for delivery on an $8 sandwich that you had pay $18 bucks for....
  • App & Service Need Improvements

    3
    By GMBSEA
    Your GPS is continuously erratic with display of your driver’s position (same as in your main Uber app). Your drivers consistently fail to read and follow my ‘notes for driver’ where I give them with reliable directions for faster/timely food delivery. Result: I often get my food barely worm. My “favorites” should be accessible right from the first screen (an icon at the bottom of the app’s screen) instead of me tracking them down somewhere under my account or so. Usability basics. These are just a few of several “areas for improvement” I can list.
  • Pizza Hut

    1
    By Charlie Boy jan
    Pizza was almost cold and ingredients used were bottom of the barrel. Uber eats should at least try to find restaurants that will deliver a good product. Very disappointed
  • Bad service

    1
    By hehszu
    They take two orders at the same time and take so long that the food gets cool very bad service..
  • Terrible service!

    1
    By Need lives
    I placed an order, it kept getting delayed...20 min after the original scheduled delivery time, it had not even been picked up from restaurant yet, so I called to cancel and was refused. No refund, no way to cancel, no exceptions or explanation. The lady just kept repeating the same “script”...no cancellations after order is received by restaurant. Terrible customer service, will never use Uber eats again. DoorDash or Postmates never operate this way. I regret trying this service.
  • Maddi j ok ok

    1
    By King7me
    Due to refund you changed your own belief, money changed your ideals. Basically you have a price and it’s cheap. Way to change for nothing

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