OpenPhone: Second Phone Number
4.5

OpenPhone: Second Phone Number

  • Category: Business
  • Release Date: 2017-09-22
  • Current Version: 1.4.10
  • Adult Rating: 4+
  • File Size: 62.96 MB
  • Developer: OpenPhone Technologies Inc
  • Compatibility: Requires iOS 10.0 or later.
  • Rating Count: 300

Description

Get a business phone number, local or toll-free, with powerful features to make your business stand out. Talk and text through your dedicated phone number no matter where you are in the world. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. We know that call quality and reliability are important to you and your business. We are built on the industry-leading provider of communication services so you can be assured your communications are powered by the latest technology on the market. OpenPhone separates your business and personal contacts so you can stay in touch with your customers easier. You can get started in 30 seconds: 1 - Choose a phone number or port your existing one 2 - Done! Start talking and texting all you want You can then customize your line to fit your business. This includes setting your availability, voicemail, greeting message, and etc. We care about you and your business so we offer full-time customer support for when you need to get in touch. Call or text us at 1 855 746 6304 or email support@openphone.co. What are you waiting for? Download OpenPhone now and bring your business to the next level. Pricing: Enjoy unlimited talk and text for just $9.99 per month. Try 7 days of free service before you make any payments. Prices are in US dollars, may vary in Canada. If you choose to subscribe to this service, your iTunes account will be charged at the end of your trial period. Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period for $9.99 USD. Any unused portion of your free trial will be forfeited when you purchases a subscription. You can manage your subscription in iTunes. We want to hear from you! Have feedback? Want to speak to a support representative? We're here for you 24/7. Call or text 1 (855) PHONE-04 or email support@openphone.co Privacy: https://openphone.co/privacy Terms of Service: https://openphone.co/terms

Screenshots

Reviews

  • Awesome customer service

    5
    By Reggy Wheat
    App works perfectly. Super friendly and very helpful customer service.
  • Love this app!

    5
    By Catacug
    I just started my business and I must say this new app for my customer’s has been wonderful! It’s super easy to use! I also love how quick they are to response when in need of help or if I have a question. Amazing customer service! Thank you Open Phone
  • Lovely app but

    3
    By ogurog45
    OpenPhone is lovely but I think it will be reasonable if it available to use on desktop also
  • TRIAL IS NOT IN FULL

    1
    By Parispqssports
    I Have a screenshot of when I initially signed on and two email alerts when you all tried to DEBIT my card before the end of the trial who’s is FALSE ADVERTISING and possibly could have cause an overdraft. This app CONTINUED to try to charge but fortunately what was not able to successfully. I used this number as a STARTUP however due to the early billing eft attempts, I probably will go with another app. No one wants to be nervous about being charged before the trial ends none the less if they decide not to use the service. Best of luck.
  • Perfect for freelancers, small business owners and entrepreneurs

    5
    By Bromigo369
    Message to the owners of the app: Absolutely love your service. It’s an incredible value at $10 a month. It’s like you took phone.com, vonage and dialpad, stripped out all the crap and simplified everything for only $10. - 10$ extra per local numbers, total 5 - unlimited calls/texts Pros: - The ability to add instantly - Set business hours - Voicemail to text - Simple and Beautiful UI Cons: - No call recording. Please add call recording soon! - If you want to change your number you need to contact support. It costs 2$ per change but I’d gladly pay that. Just wish you could do it automatically within the app. - When choosing a number, the app doesn’t show what the caller ID will look like. I’d like to know the geolocation that comes with the number. I have to look it up separately on truecaller.com. Thank you!
  • Phenomenal

    5
    By #selfless#
    Amazing customer service! Best phone app ever!
  • Best of the bunch

    5
    By MonumentGrapics
    I tried several “2nd line” apps before settling on OpenPhone. GoDaddy’s version resulted in me receiving random calls in foreign languages. Sideline was missing voicemail hours, and several others just lacked basic features. OpenPhone has worked great. I was able to port my business number over as well. When I’ve had questions that aren’t answered by their online help database, I’ve always received prompt and helpful replies that clearly know the ins and outs of the system. I would definitely recommend!
  • Review

    5
    By Vegasreo
    Works great, no issues at all
  • Exactly as advertised

    5
    By _m_&_m_
    Great basic business phone for startups and small businesses!
  • This app is great

    4
    By Shugabear509
    This is the only app worth paying for. I don’t have unlimited data so being able to route the calls through the carrier is a HUGE plus. I also love the option to keep contacts separate from my personal. I hope in the future we can save more than just the name( organization, title, etc). Also, I would like for more privacy setup too. Encryption since I deal with sensitive data.
  • Love OpenPhone but 2 bugs

    3
    By alger27
    I love OpenPhone...the call quality (if QOS is set up properly), the features and ease of use, the mms/sms ability. It’s definitely the best VOIP app out there. That being said, there are two bugs that, after 6 months, have still not been resolved: 1). If an sms is received to your OpenPhone number while simultaneously on a call, the mic audio cuts out and the person on the other end can no longer hear me. The only resolution is to end the call and call them back. I feel like this is a large enough bug/inconvenience that I’m considering switching to another service, but I really don’t want to :-( 2). I have multiple numbers. If I use the SEARCH tool to find an existing sms conversation with a client the “send from” number switches to my secondary number for no apparent reason. This only happens when I search for the conversation as if I scroll through and tap on the conversation the number stays consistent. In talking with support they recognize both issues but haven’t seemed to resolve either one and it’s been over 6 months. Please guys, I know you’re working hard to switch to Native app development but we poor users need something working in the meantime :-)
  • So far so great.

    5
    By kessragnell
    Best Burner / Business / Second Phone line app in the App Store yet. Beautiful UI, powerful features. Experienced Google Voice and Godaddy SmartLine and blows the out of the water in terms of reliability and usability. Port your old number or get a new one!
  • Great start!

    5
    By Kona Ice if West Grand Rapids
    New to the technology and system so far so good! Customer support is right on target and the genuinely seem to care about the customer! I like the ease of use so far and am anxious to see what comes next!
  • Great app, fantastic service!

    5
    By trickyelf
    I was sick of my phone company continually raising rates for a landline that only rang when some scammer picked my number at random, which was at least 10 times a day. But I wanted to keep the number which I’d had for over 12 years and most of my credit cards, utilities, and other services had for me. I researched other options, and decided on OpenPhone because of features and price. They took care of porting the number, which took about a week, owing to the carrier’s schedule, and all along the way were in contact with helpful info about how to use the app with a temporary number. They swapped out that number with my old number as soon as it was ported and contacted me to make sure it all went well. Highly recommended!
  • Great app & customer service

    5
    By Ashi27
    We were looking for an app that would allow us to separate our business phone from using our personal numbers and this app has been the best so far. It was easy to set up and I love that my business partners can also download the app and have access to the number. The customer service has been the best I’ve probably ever had with a phone company. I couldn’t get our number to update on Instagram and I had emailed an inquiry asking for help. Not only did they send me step by step instructions to go around Instagram to update they followed up. When the step by step work around didn’t work the rep I was working with asked for our links for facebook and Instagram and troubleshooted for me. The rep figured out the issue and tada our number is now correct on Instagram. The only issue we’ve had is that one of my business partners phone doesn’t ring and shows missed calls. I attribute this to our cell service inside our shop building though. Because when I’m in the office it works fine. With all that said, I absolutely love this app for small business owners who need a separate phone line.
  • Great Customer Service and Excellent App

    5
    By EdgeRegalo
    I’m not going to sit here and waste time... the app works amazingly well: great call quality, beautiful and simple design, and the price is right! As for customer service: they respond nearly instantly... LITERALLY. You can text them via the app or send an email and you’ll get a reply right away. Highly recommend you leave your current provider and port your number to OpenPhone!
  • OpenPhone app is Awesome 👍🏼👍🏼

    5
    By fatboypoe
    The app works Awesome and I have already purchased two lines. The only complaint I have is that the “contacts” search doesn’t recognize key words that are typed into the search box. Developers, Please keep improving this app its a keeper for life!
  • Good app GREAT customer service

    4
    By SJM Sarah
    The app is really simple to use and gets the job done. Waiting for some updates to improve the software but overall the customer service is EXCELLENT any issues that I reported was answered and resolved. I appreciate that as a business owner because I don’t have time to wait for a troubleshooting response. The OpenPhone Team really responds through their app! That’s awesome and encouraging so anytime you need anything they are respond in a timely manner
  • Give it a try

    5
    By SlinkyVagabond
    The app comes in extremely handy: instead of having to maintain one more line, you just install the app and you’re good to go in a couple of minutes. Best part for me: I have several devices, and I can use Openphone on any of them, or on several simultaneously. Quite a relief for someone suffering from device promiscuity.
  • Terrible Onboarding

    1
    By PDCJ
    Just kept asking to chose a number. Once a number was chosen, asked me to confirm subscription and once I did, nothing. I could only click the back option and when I did asked me to choose another number and same run around as before. Cancelled my subscription before I could even get started.
  • The best phone app for startups and SMBs

    5
    By Babybadass11
    As a local marketplace startup we handle a lot of calls and txt. We always struggled with a good phone system... until open phone came along. They’re a game changer and have made us so much more productive.
  • Lifesaver!

    5
    By HB_Elizabeth
    I have a small business and this app has been a huge help in keeping my support team’s phone numbers private, allowing reps to know it’s a customer calling (vs a personal call), and restricting calls to times when we are open for business. The support at OpenPhone is fast and friendly too - highly recommend!
  • Great app for text and calls but still finding it hard to change my password

    4
    By Afluxy01
    I recently gave a friend my log in details and now I want to change the password but can’t do that. Any help?
  • Switched over from Grasshopper - so should you if you’re having problems with your current provider

    5
    By DaveKow
    If you’re having problems with your current provider, seriously consider making the switch. They had a free trial period, and that was all I needed to see that I liked OpenPhone better. I just wish I heard about them sooner because I would have saved TONS of headaches, time and money. Try their free trial & see if you don’t like them.
  • Customer service is second to none

    5
    By Markneta
    Very helpful and quick to respond.
  • CEO. CarMan Jimenez

    5
    By CarMan Jimenez
    Best deal anywhere on the Web for lot of powerful features for a small business entrepreneur.
  • Love the app

    5
    By Mahyarr
    Have been looking for an app like this forever
  • Amended Review!!

    4
    By Azwrestch
    It has been 5 weeks since OpenPhone fixed all of the challenges I was having & now that the app is working properly I can say it’s been outstanding! It works exactly like I was hoping it would! I would have given a 5 star review if we wouldn’t have had such a rocky start! I would & I actually do recommend this app!! Customer support is really unbelievable!! They truly want to help which makes them unique in a world of fast money & quick fixes!! OpenPhone Customer Support makes these guys a special app!
  • Excellent support

    5
    By Bnorwood
    Weekly/biweekly updates and frequently adding new features! I just had a long chat with support about the future of OpenPhone and what they already offer. In it's current state, it's already an excellent value and works very well. The support team is one of the best I've ever chatted with and really listens (which is rare). Very happy to be a subscriber.
  • Best Freelancer Phone Setup. Ever.

    5
    By Designer
    After leaving Google voice, I headed to Dialpad for a year. Wanting to pay a lot less, I just found OPEN(FREAKING)PHONE. Great: the ease of setting everything up; the app has everything I need and nothing I don’t need. I was blown away on the crystal clear quality of client voicemails. So modern, so perfect.
  • Just what I needed!

    5
    By Foxtail111
    I recently moved from google voice to OpenPhone and am impressed with the simplicity of the app, and how well it works for what I need. I even had a client comment how clear the call was the other day 👍🏼 Customer service is super responsive and friendly as well! Highly recommend
  • Basic

    1
    By Am__trey_day
    No sound when calling, lack of support , very basic
  • Great Support

    5
    By URETeamDavid
    Wonder support! Would like to see the service do more but maybe over time. Listen to your customers and develop the service based on their feedback.
  • Love The Simplicity

    5
    By BeccaBits
    I recently started up a small business and needed a simple solution for a dedicated number. Here’s what I loved: 1. Easily search & choose my own “vanity” number 2. Ability to set business hours, and route calls to a dedicated after hours mailbox 3. Great call quality with no latency (I chose the carrier routing which might affect this) 4. Ability to forward incoming calls.. I have a service answer during business hours. 5. Very affordable flat monthly fee. No surprises. My #1 ask would be to have a simple auto attendant and phone tree... instructing to “press 1 for sales” and “press 2 for finance” and have them route uniquely to different numbers or voice mail boxes.
  • Useful solution for foreigners

    5
    By Ronormand
    I have been using OpenPhone app since the beginning and I can assure you that it works perfectly. Having a US number (you can choose your number) helps a lot when you need to contact or to be contacted by US and Canada local numbers. SMS is a plus. Really recommend it. The price is very fair for what they offer you and the support is very efficient when you need.
  • Nice Features, Great Quality, Amazing Support!

    5
    By Christian Patrick Helvin
    My company recently switched to OpenPhone and just ported our main line. The process was smooth and the feature set on the app is well-built. Things just work, and the audio quality on calls is very stable too!
  • Simple, easy to use

    5
    By rr01393
    Have had it for a week, working fine so far. And really like that voicemail messages are typed out!
  • Makes fake calls

    1
    By Dr Luccia
    First day with this app. Received an email from the company wondering why I had not made any calls just two hours after installing app. Two hours later I received a call from area code 213. It was from my spouse. Her number is actually from area code 480. She said she was returning a call from me. I made no such call. It seems the company wanted me to make a call so much they made one for me.
  • Easy Switch, Amazing Service

    5
    By mProgano
    UPDATE: I’ve been using it for a while now, I still love it. I still think it’s amazing. And I highly recommend it. ORIGINAL: I was paying way too much using Dialpad and switched my number over to a OpenPhone to save money. What I found was so much more. The service is amazing the transition was so easy, and the people are so nice and very helpful. This is the best solution out there, I did a lot of research and I’m so happy this this choice.
  • Very simple, straight to the point.

    5
    By ANormalGuyAdvice
    -Great voice quality. -I can have my phone number on my iPhone and Android (Blue R2+, don’t judge me) -Reliable text messages -Fast Voice Mail I use the service for my life coaching business and so far, it’s is great.
  • Wonderful Customer Service

    5
    By Bourne2play
    Daryna was very helpful answering all my questions. The app so far has been easy to use. As a business owner, this is exactly what I needed.
  • Awesome customer service!!

    5
    By Scrappygrappler1234
    We are a small business and this has worked so well. Can answer from multiple devices so you can be flexible with location. Also had a small issue, contacted Open Phone by text and it was solved quickly and very professionally. Great job!
  • Great Service

    5
    By bjg3723
    I investigated the other options and chose OpenPhone. The assistance was great and set up was easy. I haven’t experienced any problems. This a very satisfying tool.
  • Great service

    5
    By lolalucie2003
    Our small business has loved our new phone service with OpenPhone. Not only is the service superior to the competition, but their customer service is outstanding. Nice clear connection. Easy set up. This was a seamless translation from our previous provider.
  • Great app

    5
    By real state101
    Gives my business a phone so i will not over fill my regular phone with call and separate my family and friends phone with my business phone
  • Best customer support ever

    5
    By Kirsten says so
    I needed a phone app that would work on my personal phone, and allow me to port over my company phone number. Over the past week I've been working with support team at OpenPhone, who have been phenomenal!, to get my number ported and set up as my OpenPhone number, as well as add my contact list into the app without flooding my personal phone with work contacts. Daryna has been so responsive and helpful, I wish I could give the app 100 stars, the experience has been that exceptional. The idea of making my personal phone also my work phone was stressful, but they made it a painless process and have answered any questions I've had quickly and are always friendly. Would happily recommend them!
  • Likeable

    4
    By Miriachu
    Using the app for over a month. Mostly texting. Have had no issues. Like it in fact.
  • Excellent app, even better support response!

    5
    By Bill Bashaw Media, LLC
    I’ve only had this app for a couple of days now, because I don’t relish the thought of carrying two phones (personal and business). $10/month for an 800 number? I couldn’t get this service fast enough. One phone, and not tied to to either a two year contract or less-than-quality coverage? Answer: No-brainer! Now, on to the support. I desired a custom outgoing message for my business. Created one last night, emailed it per instructions in the FAQ. It was uploaded today. It was way too quiet, mentioned that to the support team (I don’t want want to do injustice by misspelling her name) over text, they asked me to tweak the volume a bit and send it through. Really quick response! Everything is now sounding great. When you see the first text from OpenPhone, yeah that’s auto generated, they really do read and respond, so don’t be afraid ask questions if you have them and you can’t find the answer in the FAQ. TL;DR - Don’t bother to go anywhere else. This is the app you want and need.
  • Excellent customer service

    5
    By ericduarte78
    If you ever run into any issues with this particular app and or service... Daryna with support is an absolute guru!! Great app great support what more can you ask for!!

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