Zelle
4.77646

Zelle

  • Category: Finance
  • Release Date: 2017-09-12
  • Current Version: 4.8.0
  • Adult Rating: 4+
  • File Size: 115.01 MB
  • Developer: Early Warning Services, LLC
  • Compatibility: Requires iOS 11.0 or later.
  • Rating Count: 248 539

Description

Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.

Screenshots

Reviews

  • Limitations

    2
    By customer az85
    I have financial limitations that my bank says is from zelle. This limits the amount I can send. Also, not the easiest way to find the right account to send to someone. Needs improvement.
  • Can’t sign up

    1
    By Juana Portela
    When I enter my phone number, it shows an error message C301. (“An Error Has Occurred C301”)
  • DO NOT USE THIS APP FRAUD!!!

    1
    By Amanita Bella Dreams
    My Aunt used this app to pay a $700 deposit to a moving company. It turns out they were moving “brokers” and a fraud. Her bank Wells Fargo said they can’t help with the fraud because she paid the fraudulent movers through the zelke app. My aunt contacted zelle and guess what? Read the terms and agreements because they aren’t responsible for any one YOU AGREE TO PAY THROUGH THEIR APP! So, I highly suggest NOT USING ZELLE. Shame on you and your ethics!
  • Fraudulent users

    1
    By Maris_3
    Unfortunately woke up this morning to text alerts from my bank. Someone hacked into my bank account and sent money to themselves through this app. Spent the day at the bank getting it straightened out and will be filing the police report tomorrow morning. Should be more secure in the fact that users can fraudulently use bank accounts that aren’t actually theirs and send stolen money through the app.
  • Cash app

    5
    By ladyselfmade
    The greatest cash app ever I love this app thanks god for whoever made this😘
  • This app does not work

    1
    By gridncf
    If you use a credit union do not get this app if you can help it. It does not work and the customer support (after 45 minutes on the phone) will fix one bug and it will get replaced with another. Do yourself a favor and just use Venmo.
  • Why is there a cap on the amount of money you can sand per week

    3
    By daaam it
    Why is only a certain amount is allotted per week
  • Very good app

    5
    By Rasheiq da rebel
    Very good app
  • How tf do you receive money

    1
    By Fix Cannon Cart
    I have KeyBank and it doesn’t tell me how tf do I receive money. Check on your website but doesn’t tell me.
  • Quick & simple

    5
    By MirAlbi63
    Love this!!!!! Simple & quick to send $ to whoever you need to.
  • Debit card change

    1
    By just do it peach
    It should be easy
  • Can’t receive money; No customer service

    1
    By Brotherman Nick
    I am able to send money but not receive. I’ve tried calling customer service but am met with a typical machine. Zelle is already linked with Bank of America so I thought it would be a simple email/phone number linked to your savings/checking and your off to sending and receiving money.
  • My opinion about zelle

    5
    By michel liendo
    I can’t do any transfer with my Bank ( BBVA) directly with the after my daughter introduced me with this app ZELLE, the best I had , thanks to this app now I’m available to send money to anyone with out charge. I love it
  • Trash

    1
    By Teufelhund0311
    Refuses to let me sign up even with no errors on my part.
  • This app is great

    5
    By 2143😒
    😎
  • Garbage App, do not download

    1
    By Ja Gold
    1. Wasted 90 minutes trying to troubleshoot with customer support on why my Venmo card won’t work with their system. ✅Yay! 2. Okay, now I have to transfer my Venmo cash to my bank, and use my bank card with their app. ✅Did that. 3. Try to input my bank card into their app, get ambiguous error message. ‼️Really?? 4. Left with no choice other than.. write paper check, get envelope, stamp envelope, deposit in mailbox. WELCOME TO ZELLE!!! :: FYI, use Venmo. It actually works. ::
  • Not a lot of money

    1
    By doublecdad
    It doesn’t let me send more then so much per week and I tried using this to pay my rent when my land lord lives out of town
  • Ripoff

    1
    By mad women upset
    Ripoff change your number and open a new account they say.
  • I received money can’t find it

    3
    By XCVNMZASDFQIRPFN
    Basically My app is saying that I got the money but Idk where the money is
  • FRUSTRATION

    3
    By nicknametakenstuff
    I use to be a big fan of this app, but I just tried sending money to someone that has Zelle through their bank account and it isn’t letting me. I have been able to before... it is so frustrating when something that was fine before isn’t even working now...
  • Payment made

    2
    By ElGee1728
    I noticed I made the same payment more than once
  • Withholding funds

    1
    By ern2018
    Zelle has held two payments of mine for no reason I have called the bank and zelle support center and they both said there is no reason this should be happening. Please fix app was working perfectly before this, I use my account for my business now I’ve missed or whatever 2 payments because of this
  • No one works there

    1
    By beachbeagles
    Do not get this app. When you try and sign up for the service, it takes them over a day to email the registration code, then when you try and put the code in to register, it will say it’s expired. Then, when you call customer service, no one ever answers, I was on hold for 2 hours and gave up.
  • Can’t connect to Berkshire Bank. 👎🏼

    1
    By 444 Zack 444
    First (and only) money transfer app that doesn’t connect with Berkshire bank. & doesn’t work when I try to connect my debit card. Cashapp, Venmo = 10x better. Plus you can invest directly on Cashapp. Stocks and bitcoin etc b
  • Nothing but errors

    1
    By Fromdivine
    Worthless app if I can’t even login. After trying and trying to login, I get another error trying to send money. Y’all need your developers to fix these errors ASAP.
  • This app is so easy to set up and use

    5
    By Tentomushii
    I really enjoy using this app to send money. Even my mother who doesn’t use ce
  • Love

    5
    By nana reagan
    Fast and reliable
  • Horrible app

    1
    By danielnc001
    So the app makes you jump thru a bunch of hoops to get setup and then when I try to send to people that have Zelle also it gives error messages that either they don’t exist or they have to belong to member banks and these are to people that have Zelle and have used it.
  • Bank card

    3
    By ar1507
    Is there a bank card for shopping that can be used with this app
  • Excelente

    5
    By macha-negro
    Excelente aplicación
  • Worst app

    1
    By younggiftedandblack98
    App does not accept my card and crashes a lot, if I can, I would rate Zelle 0 stars or half a star. Cash app & Venmo is better
  • Doesn’t work

    1
    By 321bebop
    I enter my card info. Won’t save it. Just asks me to keep re-entering it. I find my bank. Open it’s app. Doesn’t do anything from there. This app is garbage. Avoid.
  • Best way to send money

    5
    By sallyprasnauth
    Received and instantly available with no pending mumbo gumbo
  • Use a different cash app

    1
    By Madman-Hattrick patrick
    This app will lock you out after you set up your account. I have money in my account and the app won’t log me in. Customer service is non exist tan done. I do not recommend this app to anyone.
  • Good app but slow

    4
    By 110019
    It works for what it needs to do but it’s slow doing it.
  • GO WITH CASH APP

    1
    By Jtd <3
    This app there is no clear instructions on how to actually transfer the money out from it to your bank it’s like they want too keep the money within their app. It’s so annoying Bc when you go to their website to see how to tech the money it doesn’t tell you either it just says to down load the app... well duh I already downloaded it now how do I get my money out . Don’t use waste of time just go with cash app or PayPal.
  • Not working my bank

    1
    By TheFATpirate
    This app does not work with my bank. My bank has over 25 branches in California. Only reason why I downloaded this app is because my aunt sent me a small amount of money as a birthday gift. I would advise not to use this app.
  • I don’t recommend this app

    1
    By celi2324
    If I could give negative stars, I would. I had an account with zelle and it worked fine but once I got a new phone number and new debit card I called customer service and deactivated it to make a whole new account with my new information. Now Ive been trying to make a new account for 2 weeks but every time I try all it says is “uh oh something went wrong” EVERY single time. I called customer service they said to call my bank, I called my bank and they said that they are receiving the zelle account request and reassured me that it is not on their end because everything is being accepted and going through, through my bank. I called zelle customer service again and they have no idea what the problem is I keep getting told to wait 24hrs and try again but I have done that for 2 weeks already so they said there is nothing else they can do. Zelle is the only way I’m receiving money right now throughout the pandemic, this is very very frustrating and disappointing if someone can help me, that would be nice.
  • No support, too many money apps for this crap

    1
    By Railrodder
    Can’t get a verification code. Logs me off when I check email for code. Finally run run that gauntlet and the code isn’t any good. Now I’m a security risk timed out. Withf is this app?
  • Terrible terrible app

    1
    By CnK<3
    I’m trying to download this app. My bank doesn’t use Zelle so I have to use the app. Since my bank is not on their bank list I had to enter an email to receive a code. I never received the code so I had to ask for another code. I did this several times and never received a code. I gave up and needless to say the codes came in 6 hours later. You can’t use the last code you received since it was from hours ago. So I figured whatever issues they had were resolved so I tried again. Still haven’t received a timely code to finish the set up. Called customer service and they could not help. I don't recommend this app and wouldn’t trust them with my banking info.
  • Increase weekly amount please

    3
    By Big Mama4361
    I like this app a great deal. But the amount to send weekly is too low.
  • Still waiting for the authorization code

    1
    By AYDesigns
    And waiting and waiting... tried to resend 5 times but still no email. For an app that’s supposed to handle sensitive information you would think they would get this one thing right. Deleted.
  • Can’t get app to work

    1
    By Young Dirtee
    Just use Cashapp it’s much better
  • Don’t ever lose your debit card

    1
    By MelM113
    I lost my debit card and called zelle to update the information. They asked me for data related to the lost debit card (like the full number) that I couldn’t answer because at the time I didn’t have the debit card memorized. So what did they do? They BLOCKED me from using the app! Blocked!! It’s traumatic enough losing a debit card but to then be black listed? Now I can’t use the app at all. Luckily I was able to get my home vendors and the people who ask me to use zelle to switch to cashapp Absolutely ridiculous.
  • Great App!!!

    5
    By Caleb2185
    Very good app love how easy it is to use and I love how it goes straight from my bank account to the person I’m sending to’s bank too
  • zelle slaps big time

    5
    By hyqnogaia
    the money sends to your bank account immediately with no fee, better than cashapp, apple pay, AND venmo. just found out ab this and imma keep using it.
  • App not secure

    1
    By cdLite1979
    I used this app for approximately a month before it suddenly stopped asking for any form of verification when signing in. I made sure I was using the most updated version, turned off TouchId to see if that would activate using the passcode, logged out completely, and explored every corner of the app to see where I may have gone wrong with settings. Nope. Still just signed me in. I don’t save passcodes to my phone so it wasn’t that either. After messaging support and receiving a scripted “please call customer support” response, I decided it was best for my financial safety to deactivate my account. That took 30 minutes with most of that time on hold. Wish it would have worked as an alternative to the social media giant, but I can’t afford to leave my debit card open to thieves.
  • Weekly limits

    3
    By MCG706
    You should increase the weekly limits
  • Great idea, poor execution

    2
    By Schoncher
    So the idea is simple enough, but there are some flaws in the app, the biggest being that, when a payment fails (and you receive an error message), your activity feed still shows as payment sent! Your payment didn’t send. Payment sent! Seriously. Customer service was rough. I completed the form online, and 2 days later I received and email saying to call customer service. So I did. I navigated my way through a wonky “press 2 for...” style menu, and after 2 circular rounds, I sat waiting for 18 minutes. Once the rep answered, we went through 3 rounds of her going silent. She could hear everything I was saying, but I couldn’t hear her. And then after 30 seconds she’d come back, until she didn’t around minute 23. She also opined that a slow app load was likely related to the same network problems they were clearly having with their phones. Only problem...the app always seems to load slow and take longer to log me in. I think PayPal is smoother, provides faster and more comprehensive service, and provides me better records and accuracy. Fix the kinks, align payment/send/activity, and there’s potential to bump up the rating.

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