Grubhub: Local Food Delivery
4.5

Grubhub: Local Food Delivery

  • Category: Food & Drink
  • Release Date: 2009-02-04
  • Current Version: 7.49
  • Adult Rating: 4+
  • File Size: 159.13 MB
  • Developer: GrubHub.com
  • Compatibility: Requires iOS 10.0 or later.
  • Rating Count: 1 392 688

Description

With the largest selection of restaurants, Grubhub delivers your favorite foods to your door. Order with a few simple taps in the iOS Grubhub app and get the restaurants you love, delivered. Feel like getting out for a bit? Great! We also offer pickup for takeout orders. Whether it’s your favorite local spot, a restaurant with a little more fame, or a new place to try while traveling, Grubhub’s got the eats you’re looking for. Wondering what your next meal could be? Each Grubhub city has different restaurants that you know and love. Arby’s, Buffalo Wild Wings, Cinnabon, Denny’s, KFC, Pizza Hut, Potbelly, Taco Bell and more are just a tap away. Here’s a little taste of the foods, local flavors, and cuisines you should be excited about: burgers, donuts, pizza, sushi, pho, wings, Italian, Korean, Vietnamese, Chinese, Greek, vegan, vegetarian and more! Order takeout or delivery and get exclusive Grubhub deals. Download today! What Grubhub offers: THE MOST RESTAURANTS - Grubhub offers the largest selection of restaurants in the nation! - Whether it’s Chinese, Greek, Italian, or any other food type you’re craving, it’s covered. - With exclusive local restaurant partners like Taco Bell, you’ll find that mom and pop shop AND the national spot you love. EASY TAKEOUT ORDERS - When you order using the iOS app, you'll avoid the hassle of over-the-phone mistakes. - You can also count on Grubhub’s 24/7 customer support. REAL-TIME ORDER TRACKING - Grubhub offers real-time order tracking so you know exactly when to dash to the door for your delicious meal. MULTIPLE ORDERING OPTIONS - The Grubhub app provides lots of great features. - Order now or preorder your next meal. - Re-order your favorite meals with a tap. - Order takeout and pick up your meal to save time and money. - Pay through a variety of options including Apple Pay, Venmo and Grubhub gift cards. DEALS AND SPECIALS - Gain access to exclusive deals only available through Grubhub delivery service. - For a limited time, get your Taco Bell favorites delivered free with orders of $12+! (Terms apply.) QUALITY RATINGS AND REVIEWS - Grubhub has lots and lots of restaurant ratings and reviews, so you can count on getting the best food in your area. - Review the restaurants and menus you try to help other Grubhub customers. Order the eats you love from local restaurants near you. Download Grubhub now! Ready to start ordering with Grubhub? Great! Here’s what to do next: • Download the app • Sign in or set up your account (you can even use Facebook) • Choose from your favorite restaurants or try something new • Pick your perfect meal We suggest you post up with your mates and order your next food delivery in some of these Grubhub cities: Albany, Atlanta, Austin, Baltimore, Boston, Bridgeport, Chicago, Dallas, Denver, Hartford, Houston, Las Vegas, Los Angeles, Miami, Minneapolis, Nashville, New York City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, San Diego, San Francisco, San Jose, Seattle, St. Louis, Sacramento, Tampa, Washington DC Just in case you needed a few more reasons to get into Grubhub, here are some rave reviews: • “I love that I can order food while laying on the couch. Grubhub strikes again!!” - @DrFlunkenstein • “Thank god for @Grubhub. The delivery guy and I are going to be the best of friends” - @beatz6 • “Just when I thought I was ready to be an adult and cook, Grubhub” - @kima_jones • “@Grubhub is becoming VERY familiar with my food preferences. I love this app!” - @madelinedenise Free delivery terms: Must be a first-time Grubhub diner; offer limited to one use per diner. Order must be $15.00, before tax, tip and fees. Discount is capped at $5.00 off your order. Valid for Delivery orders only.

Screenshots

Reviews

  • They are a non delivery servixe

    1
    By Cci83
    I ordered food for delivery. I watched it on the app and it showed they had delivered it but the food was not here when I contacted them they said they would fix it that meant refunding my money. When I asked how to get the food I had ordered they said I couldn’t. They are having system issues. It was truly terrible customer experience and I will never use this app again as this is the second time this is happened.
  • Terrible customer service

    1
    By noname810425
    After a 50-60 minute estimated delivery time, followed by 3 phone calls to grubhub I had to cancel my order. I waited over 2 hours and was told it was the next stop. The driver was 45 minutes away from me. Online and live customer service were both unhelpful and terrible. Canceling app and deactivating.
  • Never again

    1
    By 19mimi72
    I’ve used GH several times and twice now, I’ve been overcharged... then I have to fight for my money back. Too much hassle when there are other apps out there.
  • Leave the tip option till after delivery

    4
    By Lizzaster
    I strongly feel that the driver’s tip should be left until after the product is delivered. Several times now I’ve had the drivers stay in their car and have me run out to grab the food. Now this might seem like I’m being lazy/entitled, but this is a food delivery service. I’ve either ordered because I don’t feel like cooking, or sometimes because I’m sick. Whatever the reason, I don’t want to give a $8 tip to someone who insists I walk out in the rain/blazing heat/whatever the element of the day is, to get my food. Other than that, this app is great & the issues I’ve had were solved almost immediately.
  • Timeless

    1
    By :(trick):
    Customer service:You will see your driver couples of more minutes. I hear it 4 times with 1 and half hour wait. No driver information no tracking system, and you will see your driver with your own imagination, and feed yourself with your imagination too. Avoid seamless, Uber eats is way better
  • The worst app ever

    1
    By fugrubhub
    NEVER USE THIS APP. I placed an order and it took more than an hour and half to deliver. When I checked my order it said on the app that the food has already delivered but I never got a call or any notification from the driver nor the app. Called the customer service and she did not understand a single thing I was saying and I had to ask about 10 times for a refund. I absolutely do not recommend this app.
  • GrubHub saves the day

    5
    By Ginie84
    I use GrubHub when I’m traveling for work, don’t feel like leaving the hotel, and want a decent meal. The restaurants listed usually have amazing food and the food is always packaged well for transport. I definitely recommend GrubHub over UBER eats because the delivery fee is usually cheaper.
  • Never got my refund.

    1
    By 👸Pshya
    My order got cancelled and the app said I’d get a refund. When I didn’t get a refund after a week, I contacted a representative through the app and the person didn’t believe that I ordered through GrubHub even though I had the confirmation email along with the order number. Eventually the guy believed me and said I would get my refund in no more than 5 days. It’s been just under a month and I STILL have not gotten a refund! This app is so unreliable.
  • Worst app ever

    1
    By ZB<3
    Does not function how it suppose to in the slightest. I could not even add my card information without the app crashing (still have not and will never cause I’m deleting the app). 100% not worth it. This app makes it harder for you to get food. It essentially does the opposite of what it’s suppose to.
  • Very unreliable

    1
    By mip261
    Had a driver unconscious with drug paraphernalia on his front seat in my front drive one day. Then when he woke he was aggressive and started yelling at me. Not worth the expense and hassle.
  • Unreliable

    2
    By want to like grubhub but...
    I really want to like Grubhub and I do feel the customer service helps. But, the service is unreliable. My last 5 experiences ended with food missing, refunds taking a while to resolve, and drivers simply not picking up an order that had been sitting with the restaurant ready for HOURS. If you use a service to help your busy life Grubhub will surely disappoint by missing your kids burrito or the driver stealing your cookies or no deliver/nothing showing up at all, and you will still have to feed your family. You’ve been warned that this is an unreliable service.
  • DO NOT DOWNLOAD THIS GARBAGE

    1
    By esty1206
    Absolutely the worst food delivery app I gave it so many chances and I will never use doordash again
  • Don’t use this app!

    1
    By DADnSF
    AreAre use food delivery apps all the time. This one is supposed to email you when the order is transmitted to the restaurant. Beware! If you try to get Customer Care a Grubhub to help you and you don’t have your order number they’ll say that they can do nothing. I have literally almost $100 worth of orders that have never been honored and GrubHub Customer Care washedtheir hands of it .....
  • Can’t order from restaurants I want to order from

    1
    By ct holistic mama
    I live close enough to restaurants and can’t order from the ones I want to order from so what is the point. I don’t understand the idea of a food delivery app that delivers you food from places with a drive-through.... if I wanted Taco Bell I would go to their drive through... I had high hopes for being able to order from restaurants I can use but are far enough that it is challenging. Oh well. I was hopeful!
  • Long Wait Irresponsible Drivers

    1
    By I am the panda
    First off I wanna start off by saying that I HAVE NEVER been so mad at an app in my entire life. The whole idea is great but the drivers they and the solutions they offer back at you are absolutely garbage. I called in after 2 hours of waiting for my food, was promised by the staff that he called the driver while he put me on hold and said “he’ll be there in 15 min.” Guess what? Another hour passes by and nothing, I did get a 10% off my next purchase which isn’t bad but isn’t that great either.I call again and tell them the updated situation and what I had just experienced with my previous call. This Time I asked if it was possible to reassign the driver so I could get my food. Apparently they can’t reassign drivers even after a customer spends hours waiting for their food. This is poor management and should be fixed. I’m honestly my job has a partnership with them.
  • This company blatantly robs its customers!

    1
    By DoneWithABC
    Both of my most recent orders arrived with missing items. Both times the driver told me that he couldn’t assist and that I needed to call the help line to obtain a refund. Both times I reached out about the refund, I was treated as though I was in the wrong, and offered a negligible dollar item refund without an apology. Absolutely horrendous customer service. I’ve deleted the app and will be advising everyone I know to do the same.
  • Food never comes

    1
    By catdaddy307
    The app says the restaurant closes in an hour. I order my food. Two minutes later, I get a text “Grubhub here! Your order has been cancelled” No explanation. The money has already been deducted from my checking account. This has happened multiple times. Last time I called Grubhub. The lady just said “I understand. Unfortunately, there’s nothing that I can do”
  • Lemonshark

    5
    By sherry1982
    Omg !! This food was amazing !! Everything was perfect ! On time delivery was perfect
  • They try really hard

    5
    By SeanKilduff
    Gotta give a shout out to the people in customer service. Don’t care where y’all are stationed or who you hire but genuine friendly. Hope everyone is treated fair, keep smiling :)
  • Grubhub continues to get worse

    1
    By btmarshall
    We order from Grubhub multiple times per week at home and at work. This was the third awful experience out of the last five orders. All never showed up. Tonight we ordered over $100 from the best restaurant in town. We waited and waited. We missed a call, and called back one minute later. The driver didn’t pick up. No knock at the door. We called Grubhub - they said someone tried to drop off the food, but can’t now. We have five people here in the front room - no one tried to deliver food. What do they do with the food then? This has literally happened three times with three different restaurants. Deleting the app and using door dash.
  • Cold food, rude driver

    1
    By Nikki_52
    I placed an order around 4.55pm. I got the confirmation that the restaurant was preparing my food and my eta was between 5.35-5.45pm, which is a normal eta. At around 5.15, I got a notification that my order was delayed and would be delivered between 5.55-6.15pm. No big deal, things happen right? 6.25 passes and I go to track my order only to see that it had been delayed again now until 6.45pm. Now we’re nearly two minutes past the time I placed the order. I get in touch with customer service who said they’d get in touch with the driver to see what was going on. I was told that the driver was on his way and would arrive in 15-20 minutes. Driver eventually arrives, looking extremely irritated, hands me my food and defensively states that it’s not his fault my order was late and the only reason it would be late if I had canceled it. Excuse me? Well since my order was placed nearly two hours before it was picked up, it was cold and soggy when it was finally delivered. In the end, I was issued a refund after refusing a credit, which is where the one star comes from because I’d otherwise give zero. All in all, not having my dinner delivered isn’t a huge deal, but the situation could have been handled a lot better by both the driver and the first customer service rep.
  • Missing food

    3
    By Zoofatass
    Some times my order is missing things
  • Very late

    1
    By Utcjgctufug
    Not sure I will order again still waiting for delivery. Called restaurant and they said Grub hub has not been there to pick up our order. Should have already been delivered.
  • Loving it

    5
    By eatingandsmoking
    Amazing I love it and I promote grub hub all the way around !!!!
  • Great service

    5
    By fracavca
    Fast and easy
  • Disgusting

    1
    By Fishhy doe
    Would GIVE NEGATIVE STARS IF I COULD On several occasions I’ve ordered from here and have had problems every time. Ordered food and waited over an hour and a half just for the order to be canceled without asking if it was okay. NOT THE DRIVERS FAULT Unbelievable This was the last time I’m using this place
  • Driver ate my food!!!

    1
    By ireshiz2
    Ordered food and went to the door downstairs and driver never came to door Had sent 2 text messages after calls failed Called Grub Hub and they offered me $15 (that never came) as an inconvenience and cancelled the original order PLUS told me I had to wait 5 business days to get my original $ back Tried to reorder the food again Let’s see how hungry the driver is this time
  • 40 minutes for a fast food place that’s a mile away?

    1
    By Angelx702
    Not worth it, I’d rather go pick it up myself with a 5.99 delivery fee for a fast food joint that’s a mile away. I’ll stick to Uber Eats & Postmates for now.
  • Have What Door Dash Doesn’t

    4
    By BexRules1
    Honestly I gave 4 stars because the delivery fees can get ridiculous, and their drivers are usually difficult to understand over the phone, but I’ve used them every time over door dash so far because anytime I want something door dash either doesn’t have it yet or their costs were higher. So go grub hub.
  • Amazingly fast and easy!

    5
    By Joe Jo scanner
    Ordering for home delivery has never been this easy! 😎👍
  • Survey

    5
    By marines2.
    Food was amazing . Delivery was on time
  • Best!

    5
    By Jocrack74
    Grubhub is the best delivery service any one can have!!
  • Never using this app again.

    1
    By bradyth1
    I ordered a meal from this app and the meal never showed up. So I call the customer care line to see what’s going on. They said the driver couldn’t get in and tried to call. He didn’t. So they give two $15 vouchers ok great. Tried to use both vouchers to get the same meal I ordered. Turns out you can only use 1 promo code at a time. So I call again to see if they could help me. They gave me another promo code. To use that promo code you have to spend $25. So basically I spent $40 and they made even more money off of me. I won’t use this app again.
  • App Update Needed

    2
    By Brite805
    I have ordered a few times from local restaurants, but after I order the only restaurant I can see is Pizza Hut. Each time I have had to uninstall then reinstall to see the dozen in a half restaurants. Frustrating. The times I have unistalled/reinstalled I have received all of what was ordered. I was able to order this evening after the customary uninstall/reinstall but an item was missing from the special instructions I added. Is it the driver's fault for not checking that he had everything or is it the restaurant's fault for not following instructions on the order?
  • Thank you!

    5
    By maremy98
    Grubhub: thank you so much for adding more choices for my location! I was losing hope bc no other food delivery app services my area and your app only had a sparse selection for the year+ of my living at my current address and the selection of vendors was VERY undesirable! My husband decided to open his app one day out of sheer optimism, but comparably it sort of felt like opening the fridge and expecting to see the same stuff there as before, to our surprise, you added a wide variety of vendors to choose from! Holy cow! What a very pleasant surprise. FINALLY! And THANK YOU!
  • Lame

    1
    By Shrimppizza
    The app makes you put in the tip at time of payment 20 plus percent which I think a tip should be given based on satisfaction of service .. promptness etc ..nowadays tips are pushed on people. What happened to a 15 percent tip being good service ... anything on top of that is excellent. The app flashes 20 ,25, 30 etc how do I know I’m gonna be getting excellent service beforehand ? Really annoying
  • Awesome Service

    5
    By Katydid52
    Our son was sick stuck at his shop being able to order some soothing soup juice and beverages was so awesome and made his day!! 😊
  • Worst app ever

    1
    By sion barzard
    Pure trash from within and out the app tells you 35-45 delivery time. That’s fine and reasonable. Then will change 3-4 times and you are now waiting 2 1/2 hrs for food
  • Great App & Service

    5
    By Moy Wah Fei
    Convenient, reliable app and service (w/is quick too)!
  • 2 and a half hours

    2
    By tennis238
    Took 2 and a half hours to get my food last night and I didn’t even get a refund!
  • Tip

    2
    By bdhdhdjrnrjdjdj
    Why do you have to input your tip prior to actually receiving the service? And if you put in a Lower tip, does the delivery person see it? Concerns that they’d see this lower tip, and it would impact their delivery? Please correct me, or explain/clarify this?
  • Fees too high

    2
    By Horrible1616
    Service fee and delivery fee wouldn't get away with that in NYC
  • Soo cited

    5
    By thruple
    Pretty sweet dude
  • Better than Seamless

    5
    By jSmir88
    I know that technically both apps are supposed to be identical but there have been a handful of times that GrubHub was more accurate than seamless. Certain menu items didn’t appear on SL that did on GH, and some restaurants were listed as closed on SL but open on GH 🤷🏼‍♀️
  • Don’t order from here.

    1
    By Rose Talia
    This app is awful. I ordered something a few hours ago and they completely screwed me over.
  • Love It!

    5
    By Ess12345575
    The first place to be on time with my order, get it correct AND have friendly customer service. I’ll be continuing to order food through them from now on!
  • Let’s talk about it

    1
    By Lenn12445
    Let’s talk about how this organization is the worst food delivery service every. I ordered food and I waited patiently for it to arrive. After waiting and waiting I seen that the app stated the food was delivered. Obviously I gave them a call since I spent $50 on food not including tip , shortly after being on the phone I was told I could not get a refund only a 50% off coupon. The driver did not ring the door bell , did not call. I own stock in this company and also order from here pretty often but let me tell you after this I will not be ordering anymore.
  • Not reliable and unethical business practices

    1
    By rider98765
    I used to order frequently from grubhub until I encountered several issues with delivery. From missing items, to wrong items and cancelled orders, it became clear that this is a very subpar food delivery app. And it also became clear that grubhub takes credit for direct restaurant orders - driving their own fees at the expense of the actual restaurants. I recommend using a different delivery app outside of both Grubhub and Seamless.
  • Just find another delivery app.

    1
    By Shay446494
    They tell you when you order will arrive then when it gets to that time of arrival the time is pushed back 20 minutes multiple times. The app is not worth the delivery or service fee. Tips should be added once the delivery has gotten here. You can tip 10+$ and your delivery will still get pushed back. They don’t even allow you to cancel once its been pushed back multiple times and you can forget about a refund.

keyboard_arrow_up