VIP Access for iPhone

VIP Access for iPhone

  • Category: Business
  • Release Date: 2009-03-31
  • Current Version: 4.2.7
  • Adult Rating: 4+
  • File Size: 19.72 MB
  • Developer: Symantec
  • Compatibility: Requires iOS 9.0 or later.
  • Rating Count: 1 763


Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts. • Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts. • QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites. • ICE Workspace: Securely decrypt and display critical files for authorized users. Use VIP Access at participating organizations such as eBay, PayPal, E*TRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network: : Features Strong Authentication VIP Access adds strong authentication to your normal login in one of the following ways: • Dynamically generate a one-time use security code on your mobile device. Use that code along with your username and password. • Receive a push notification on your mobile device that you approve as authentication. If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as passphrases or biometrics. • Use Touch ID, Face ID, or Passcode in a push notification to authenticate yourself on your mobile device. Note: Touch ID or Face ID authentication requires that your mobile device is Touch ID or Face ID capable and that you have registered a fingerprint or facial recognition authentication on the device. The strong authentication method you use depends on the method implemented by your participating organization. You can generate a security code even if you do not have a network or mobile connection. QR/App Codes Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. Enter this security code along with your password to add strong authentication to your favorite websites. ICE Workspace Symantec ICE lets your employees, partners, and trusted individuals securely share critical files and documents. Symantec ICE encrypt these files and lets you share them with others securely through email and cloud applications such as Box, Microsoft OneDrive. ICE Workspace decrypts and displays these files only for authorized users. Be sure to read the VIP End User Agreement after downloading VIP Access:



  • Watch app no longer works

    By DrCuBu
    Watch app no longer works. It used to be perfect and continue counting down even when the watch was not being actively looked at (watch screen black bc wrist was down). Now VIP stops counting down unless being directly looked at and it loses its sync to the proper code. Then I end up entering invalid codes ☹️
  • Bad Apple Watch synchronization

    By DaveTang
    Since iOS 13, the companion app on Apple Watch does not remain in-synch with the iPhone. This is bad as I really rely on my watch to get the generated code. Now I cannot rely on it and question which number is right. This is an iPhone 8 running iOS 13.2 and Apple Watch 6.1.
  • Troubles always

    By mahjr
    Every time this app is updated I cannot sign into my accounts. Once I get the last account straightened out will never use VIP Access ever again. It’s antiquated.
  • Not seeing option to enable FaceID - Iphone XR

    By Rahulkspzr
    Not seeing option to enable FaceID - Iphone XR
  • Bring back dark mode.

    By whm33
    App works ok. As it should. But please bring back the dark theme. With iOS 13’s dark mode, this now sticks out with its bright white background. How hard would it be to add that option back in? Not hard I imagine, since this used to be a setting in older versions.
  • Slow and glitchy.

    By ChicagoLK
    Apple Watch app routinely gives an invalid code. That means you have to wait a full 30 seconds more for a new code that actually works.
  • Same code on iPhone and iPad

    By The Family 2009
    To bad iPhone and iPad app don’t sync and display same code...
  • Awful.

    By Toto Boys
    Very VERY frustrating and inconsistent.
  • Fidelity : seriously?

    By Eijh
    Fidelity implemented this so that I need their 2nd factor even when I’m logging in with Face ID or Touch ID. Symantec is standing by complacent with this. The friction from this is so great no ones going to use this in conjunction with Face or Touch ID. The security gain is also marginal at best for in this scenario. Symantec VIP is doing more harm than good. Please hire a security engineer who knows what this is protecting against so they can advise their partners such as fidelity on how to be effective. All this app is doing is turning people away from 2 factor. To further clarify - on a device with both fidelity and vip. If the device is stolen asking for vip code from fidelity app doesn’t add any security because vip is on the friggin device next to my fidelity app. If they can access my device with touch or Face ID. This 2 factor adds zero security and 100% hassle + friction. No one carries around 2 phones to separate fidelity from vip. Fidelity, get your head out of your #@# and fire Symantec already.
  • I hate this app

    By garian88
    I swear this app is useless and a waste of space I haven’t been able to log on my profile to see my schedule or paystubs in months never understood why they made us use it in the first place.
  • Careful

    By gggyp
    Every time I download this app for work, it somehow allows my emails to be hacked? Not even a day after I downloaded it, my emails and social media accounts got hacked. Random ad photos and access from other states or countries even. Don’t download this. Waste of time and anxiety inducer.
  • Everyone should use 2FA

    By neounixadmin
    This is a great app. I like it better than Google Authenticator because one general token works for multiple sites. 2FA is critical for everyone's digital security. Just do it and be safer!
  • Apple Watch app just doesn’t work

    By fjalkdj
    The Apple Watch app literally does not work- the code it shows is always out of date and you have to wait the full 30 seconds for it to sync with the server and get a valid code, meaning there is literally no use-case for the Apple Watch app. Hey VIP engineers: don’t offer a product unless it actually works! You set the expectation of a service by offering the Watch app and it is nothing but a complete and utter failure.
  • Credentials Missing!

    By rand0m1a2b3
    I have used this app for over a year and was pleased with it. However, I just opened it up and all of my credentials are missing! I did NOT update the app. I use this app with multiple services, it is going to be painful to jump through hoops to prove my identity to get these recreated. In the meantime I will not be able to access my online financial accounts. Thanks, Symantec, for locking me out of my own money.
  • Price

    By Mileskille
    So I’m required to have this for work. What I didn’t know when I downloaded this app is that it would cost me $9.95 a month. I’m disappointed about this.
  • Walmart

    By hsfsvhs
  • What the actual hell is this

    By mad instagram person
    Why do I need to use this to see my schedule? Nobody is going to steal my ID and look at my schedule so what’s the point of having to go through so much trouble for it to not even work?
  • Don’t like

    By Bbunny7
    Pain in the!!!!! One more darn thing I have to mess with to get on my work web site and then log in and. I hate it .
  • App ok. Watch not ok.

    By jpa468
    The watch can’t display App codes. Which is weird because most websites support those rather than the single VIP Access code. The app itself is nice with easy double-tap to copy-paste the code. Simple intuitive UX to add new app codes.
  • Watch issues

    By Glade it's free
    Have been using flawlessly until yesterday. I got a new Apple Watch and now it will not load on the watch. Tried to contact customer support and was told there is nothing they can do to help.
  • Refresh

    By DouglasJS
    Whereas I use my VIP Access to enter a single account through multiple interfaces simultaneously and typically log into them at nearly the same time, and because the target account requires a separate VIP code for each instance, I am required to wait for the VIP code refresh timer to complete/timeout and produce a new code. I would greatly appreciate a button that would manually force VIP Access to produce a new/next code.
  • Dark mode

    By Damien Chaidez
    Please bring back dark mode!!!!!
  • Flaws

    By Person189543
    So many glitches

    By Loggblogmom
    Worked as designed. After I purchased this app, I then reset my iPhone. When I went to redownload the app, it gave me a different credential Id and not the original so I cannot log onto my stuff. There was no way to create an account. I have attempted to reach customer support with zero results. I get passed around and told that the team that managed this app has disbanded. The emails I sent to the VIP team have gone unanswered. Do not buy this app. If you ever reset your phone you are screwed big time.
  • Needs an iWatch app

    By deepsoul13
    Using this app in the medical field is extremely frustrating. I might be wearing a mask or have gloves or other reasons where I can’t or shouldn’t be touching my phone. It would be very simple to access it through my Apple Watch. Please make this a reality thank you.
  • Unusable

    By Blzebub36
    Not usable
  • Lost access with new phone

    By Fguev
    The app stopped working when I upgraded to a new phone. App should do better with iCloud backup so we don’t lose access every time we switch devices.
  • Horrible

    By Ryan-1625f
    Every time I try enter the security code after changing my password. I get error message about security code authenticity. And it won’t let me into my email account. Never had an issue before. The FAQ page is no help says about syncing but does not give steps to do it and what steps it says I tried but it doesn’t work. Horrible app to use.
  • iPhone App is great - watch app needs work

    By Tjwolf
    I have absolutely no issue with the app - worked great in the few years i’ve used it already with E-Trade. Now my employer also uses it for VPN access and it works well there as well. The only thing that would make the experience better is if the Apple Watch VIP Access app - used to confirm access - had a smaller logo, so one wouldn’t have to scroll to hit “Confirm”.
  • No backup

    By dr_b3n
    Need iCloud backup to recover the codes when changing to a nee device.
  • Decent but have issues with watch app

    By innerdude
    The app is decent and functions well enough, but lately the watch app seems to lag behind the phone and my IT. When using the VIP enabled services and the Apple Watch, it often takes 2-3 times to enter the code (work app says code incorrect) even though it’s what the watch displays. I will either have to wait for the watch to generate another code (usually works on the second code displayed) or use the phone app directly. An unfortunate side effect of this is I’ve had to request my work account to be unlocked due to the number of incorrect attempts.
  • Best Internet Security Software

    By HnubYaj
    I’ve been using Norton for many years. I’ve tried other internet security softwares, and hands down to Norton. I’ve tried Kaspersky, Mcafee, Bitdefender, and I only liked Norton and Comodo. But Norton has the most navigable and best user friendly platform, and it does what it says: protects and monitors. I highly recommend Norton if you’re not a tech savvy person and want an internet security software to protect your pc and phones.
  • Does not work.

    By Damtuf
    Try to set up on another device and it keeps me in loop of access codes i phone X
  • Watch interface needs work

    By Goose66
    App works well on iPhone for multiple sites but it appears that Watch app only shows first site key. I would expect that it would let me turn crown or swipe to get to other site keys setup on paired iPhone.
  • Works great!

    By RealyDoesntMatter
    I have had this app on my iPhone for years, and it works fine.
  • Lost all accounts except one

    By greatestGOAT666
    When I got a new phone, the data transfer only kept one of my integrated accounts. All of the others were deleted.
  • Full app works fine

    By Donllllllllll
    The full version of the app works fine but the watch version doesn't get a fresh code when you open it, you have to wait until the 30 second timer runs out before it will give you a code that works
  • VIP access

    By doubl3d
    We had to download this on our phones to make it easy to get on a site. I don’t feel it’s easier then what it was. I think it’s a big waste of time because I have to keep trying to get on the site it’s for.
  • Always updating and increasing security

    By DayWalker1388
    I have been using Norton for two years and not a problem so far. They are always making their products better and easier to use, frequently updating and adding adding more security for our protection. Not a complaint here, just understand that at first it seems like a lot of extra work to be doing for a “unlikely” chance of theft. However, the chance is increasing exponentially and it’s such a relief to know they have my personal data secured and monitored.
  • Zero stars

    By chloebear(:
    If I could give this less than 1 star, I would. My employer decided to make us use this system to log into our account away from work. Since they did this, no matter how many times I download the app, register, go through all the steps, follow troubleshooting to the T, nothing works and I am unable to view any of my pay stubs, vacation time, and any personal information outside of work. My phone shows one ID number, but my home computer shows another and I can’t log in to change the ID, because I’m not getting the correct security codes. This entire system is a waste of time.
  • terrible troublesome clunky

    By gmancarballo
    we have so many issues with our two factor verification i wish the company got rid of it it for good, so many headaches for a login!
  • Features missing

    By kwolftw
    When I tap on the code on the phone, it should copy code to clipboard. Duh.
  • Attention

    By Nurse Prac ARK

    By everything is awesomeeeee
    I Use this app for work and it’s seriously so easy to authenticate! Bye bye stupid hard token!! no better product out there!!
  • Error 3101

    By LarryInLima
    I downloaded today to use with the USAA site and app. Tried to set it up and got an immediate Error 3101. Can’t do anything with it. Using iPhone X iOS 11.4. Notified support via email. No response yet.
  • Don’t use for your QR code OTP

    By Tonka town trukker
    If you use this for QR code changing one time passwords DONT. I just brushed my phone and it deleted one of my OTPs without double checking or saving it into a ‘deleted’ folder. This is ridiculous, I should not be able to delete one of my codes as easily as an email.
  • Great app

    By Big 4 CPA Today
    Works 100% of the time for me. Easy to use and quick response time. I am not sure why it gets such low reviews. Likely user error.
  • Two-Factor Authentication

    By *Voyager
    Fast and efficient, works great and well worth the additional security layer.
  • How TO MAKE IT WORK???

    Really would be nice if it would ACTUALLY work. So now I have this window on my laptop with a nifty cred ID and a code that changes every 3 seconds. I can touch or click on ANYTHING on my iPhone that makes any sense. Tells me to click on QR code. What QR code? Cereal box? Pick one randomly? What the hell? No instructions period. I use 4 Symantec products that work wonderfully. This one is TRASH.