Care.com: Hire Babysitters
4.5

Care.com: Hire Babysitters

  • Category: Lifestyle
  • Release Date: 2009-10-10
  • Current Version: 10.5
  • Adult Rating: 4+
  • File Size: 216.86 MB
  • Developer: Care.com, Inc.
  • Compatibility: Requires iOS 10.0 or later.
  • Rating Count: 38 116

Description

Hire a caregiver, when and where you need them. Finding the right care comes from making the right connections. Word of mouth searches only takes you so far. At Care.com, you’ll have access to our large network of caregivers right in your local area. Join our community and find the right match for all your child care, senior care, pet care, housekeeping, or tutoring needs. No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. • Share your needs by creating a job post • Search and view caregiver profiles, photos, and reviews • Get instant alerts when interested caregivers respond • Manage bookings, interviews, and payments-all in one place • Make fast and easy payments through the app Premium Subscriptions for Families • We have multiple subscriptions to choose from; 1-month, 3-month, and 12-months • Your iTunes account will be charged at confirmation for your purchase and will auto-renew for the same price and duration period as the original 1, 3, or 12-month package • Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase • Once a subscription period commences, that subscription period cannot be cancelled • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable • At any time, you can review our privacy policy at: http://www.care.com/privacy-policy-p1013.html or our terms of use at: http://www.care.com /terms-or-use-p1012.html Subscription costs for families • 1 month: $39.99 • 3 months: $79.99 • 12 months: $159.99 Optional background checks subscription for families • 1 month: $24.99 • 3 months: $74.99 • 12 months: $299.99 Continued use of GPS running in the background can dramatically decrease battery life. Care.com - Find Nannies, Babysitters & More Support

Screenshots

Reviews

  • A most frustrating experience

    1
    By glasswalker
    After signing up it is nearly impossible to figure the site out. It is glitchy and there is no way for me to message even with a paid premium membership. Beyond frustrating... are there any good sites like this that actually work??
  • Waste of money and time.

    1
    By kaunissrain
    This app is horrible/s***^. Use this app to find a job did not upgrade to platinum whatsoever, sent message to the parents who is looking for nanny when i open the messages says parents cannot reply until you upgrade it and yes i did i paid $25 and still nobody replied my message. I would not recommend to use and pay this app its a waste of money and time.
  • Great site, apply and work!

    4
    By Goldworm
    I went to Care.com after a friend started working part time for 2 amazingly kind and generous couples hired her for light housework and caregiving. After signing up I applied for a handful of jobs in the first week of the new year. Within a week I was hired and I am happily and gainfully employed. I did not give a 5 star and only 4 as there are a few odd glitches on the site and mobile app.
  • Very dissatisfied

    1
    By sheedanikey
    I’ve written about 10 candidates all of which have said they have taken another career path or another job. They need to update their profiles. It’s a waste of money and time
  • Experience

    2
    By Horizon2018
    I like the ease of Care.com however there are a couple issues I find challenging all the time. 1. Under frequency we need to have an option to choose Daily, Weekly, Bi-weekly, Monthly and so on...in addition to the option of picking dates. 2. Every time I request for housekeeping help, I’m very specific of what I need help with. When I get responses to my post, I assume that the folks have read my request before applying. Several times I find that after the home walkthrough/interview/visit the hourly rate goes up and/or they are not just one person but 2 and each of them have a separate hourly rate. That’s unacceptable!
  • Follow up is not the greatest

    3
    By grntew1
    Great when applicants apply, however, very much a delay and disconnect when following up between the applicants and persons posting the jobs. It’s been such a delay. It would be best if Care.com would consider having live personnel who connect the applicants and job posters where they can talk to each other to expedite the recommendations, interviewing & hiring process.
  • App Probz

    2
    By 799989
    The app definitely needs some improvement and upgrading.
  • Couldn’t have provided care without this tool

    5
    By HauteMama
    Thank you for this innovation. It alleviated the added stress from a stressful, unexpected health incident.
  • App needs updates

    2
    By Narkita Guzman
    App runs slow at times and also kicks you out during use. Seems like it needs some updating.
  • Awful, just awful.

    1
    By Ritzarich
    Please look into hiring a few professional iOS engineers because your platform needs serious help. The app is terrible to navigate and full of bugs. I expect more considering the high $169 you charge annually just to be able to have unlimited messaging and access to caregivers but I have the worst time trying to communicate with them. This is absolutely frustrating and contacting support is just as bad as the app!
  • Major Search Issues

    2
    By LaLevine
    Why can’t you search by part-time full time? Select multiple categories (like several age ranges or pay ranges)? Very limited and frustrating.
  • Still waiting

    1
    By foresthouse bride
    Trying to hire someone to come help me around the house at least one time seems impossible. I put an ad out and only one person messaged back soliciting me with their business not what I was really asking for or willing to pay. I’ve messaged many people and I’m still waiting for a response. How long should one have to wait? I thought I paid for this service to be able to hire someone relatively quick if their schedule said available? Very misleading.
  • We love Tessa!

    5
    By tlcstones
    Tessa has been a wonderful addition to our family. I am a mom of three kids and recovering from a major surgery. Tessa has jumped in to keep our family on track. She is fantastic with the kids and the kids love her. She is great at helping us keep up with household duties, laundry and dishes, as well as keeping us fed. Knowing Tessa is a mom and having driven with her, I am comfortable having her drive my children to and from activities, even on wintery days. If you are looking for someone dependable, trustworthy and wonderful, Tessa is your woman!
  • Doesn’t work like it used to

    1
    By OC MOM2
    I used to love this site but I now run into technical issues all the time.
  • The site and the app have a lot of room for improvement

    1
    By ap no
    I use care because there aren’t any good alternatives. That said, it needs a lot of improvement. Candidates are not required to keep their profiles up to date which means people seeking help waste so much time. The matching algorithms are terrible. I take the time to check the boxes of times I need and I’m paired with people who don’t have that availability. Overall it’s excruciating to use and yet there are no better options.
  • Disappointed. VERY disappointed

    1
    By ChiBusyMom
    Needed a regular housekeeper and posted a job. My complaint is not about the app but rather the quality and unprofessional pool of the candidates, and the fact I paid for the premium service for two months only to end up not hiring anyone. I spent a great deal of time reviewing candidates, conducting phone interviews and in person interviews. I had three candidates that did not show for their scheduled in person interviews and others I was in communication with that suddenly ghosted me. Complete wasted of time and money. I DO NOT recommend this app to find a housekeeper.
  • Program needs some improvements

    2
    By Lilapplet
    The care.com tech support team needs to make improvements on their website and app. Not always intuitive to use and the small little message boxes are annoying and make it difficult to draft a message. We are thankful for the service, but hope they work to improve functionality and reliability.
  • Thank God for this company!

    5
    By Dr. Bolude
    Care.com is very useful and efficient way of finding a provider. It is cost-effective and safe. I appreciate them because they have been a life-saver for allowing me to find help in my time of need when there is an emergency or if I just need a full-time nanny. I thank God for this company and the app makes it very easy to navigate.
  • Great resource

    5
    By kingnorm
    Awesome for parents with limited time and resources to find care. We use it frequently.
  • Care.com

    5
    By Freida202
    I have used care.com for 2 years and have found it to be extremely useful!
  • Glitchy

    3
    By KellNicP
    Glitchy
  • One of the best sites out there

    5
    By LVorz
    Every Nanny job I have gotten has been through CARE. It just works!! Easy to navigate and very thorough.
  • Unfair

    1
    By FriedChicken669
    I feel like this app is supposed to help parents or single moms/dads find babysitter. I don’t think it’s right you have to pay for a membership just to reply to a message. Why let me post my job if for free and let people respond to it but I can’t respond to the babysitter unless I pay $40 for premium services.
  • Daughter of Alzheimer’s MIL.

    5
    By Fiveboyces
    Have found several very helpful and reliable caregivers.
  • Mistreated and unfair decision,

    1
    By gebriela
    Care.com only cares about his customers, not his employees. We r both humans. I have used care.come over 4years. I had an interview with this women, that she wants me to babysit her son. I lost my phone i couldn't keep in touch with her. She thought that i did it purposely, she contacted care.com and they wipe me out immediately, no question, no respect for their employees and they don't care. I wish if i can give Care.com under 1 rating. Beside when i pay for one month , if you dont track them they keep charging you forever that's stealing. I love SitterCity.com, UrbanSitter.com. I am still with them, they treat u nicely.
  • Never again

    1
    By chloelove01
    I had a profile on this site for over 4 years and through out those years, I found 2 long term families during this time period. I enjoyed my first nanny family but the second family was very unprofessional at times so, after a year of our yearly “agreement” we both agreed to go separate ways. I communicated how uncomfortable I had become in the setting due to zero boundaries coming from the parents. The family was so raged by me being online looking for a new family, I received harassment text messages and them tearing down my character. I believe they took it upon themselves to lie about my character and me as a nanny. I didn’t have an issue with this site UNTIL it randomly terminated my profile and emailed me telling me so, AFTER I paid in advance to have a premium profile. The reasons for it being “terminated” were private and the terms of this website could NOT explain why. I followed every guideline and even brought a handful of friends to this site to join and was an amazing nanny. It all came down to parents that wanted control. I will NO longer consider this site for people in the future. It take your money. It’s unfair to the nannies. Why can’t the nannies place a review on the families they have nannied for and why don’t they need a background check for OUR safety as nannies. Never again.
  • Ugggg

    1
    By lilfudgesicle
    Since the “update” this app is HORRIBLE. I love the idea of the app and have previously gotten hired through the app. It used to be really good and easy to use. Now, it’s such a pain. It’s extremely glitchy, and I have to exit out of the app and restart multiple times each time I try to use it. I’m extremely annoyed with it and hope they fix all the problems soon. It’s been like this for a few months now though.
  • WATCH OUT THEY WILL KILL YOU ARE FARES

    1
    By Frustratedwithpush
    I had care.com. I paid for one month. I thought i was buying a one month subscription. Then I was charged for a second month. So I canceled. Never found a babysitter to fit my needs. They were pretty specific so it might have been my fault.... but still. $80 for nothing. Then a few months later I am desperate for a sitter again. I log on and guess what? It is has been charging me $40 a month for the last six months. BE CAREFUL ABOUT CANCELING!!!!!!! I regret ever using this app.
  • Criminal

    1
    By unhappy customer 77
    I used this app once in a desperate situation while on vacation last Christmas and forgot about it. They charged my account out of the blue for a premium membership $156, on a debit card that is no longer in existence, but somehow it still went through. Criminal. I am making a report to the better business bureau.
  • Good place to find help

    3
    By danisma
    Finding someone to hire is the easy part, trying to navigate the system is the problem. I tried several times to update my job but it wouldn't let me. Their support team was quick to respond and offered a couple of suggestions but I still wasn't able to update the job.
  • Very disappointing so far

    1
    By seaMer12
    Girls will respond once and then either don’t show or we never hear from them again. We paid for a year up front and have gotten NOTHING in return.
  • Awesome

    5
    By etabum
    Helpful for every caregiver to talk directly to the patients or family instead of working thru the agency
  • Marriage Saver

    5
    By Maggie Anaya
    This app is a must for any family with children. I know first hand you need get away time with your spouse. Thankful to care.com because they take out all the hard work of screening candidates and have so many qualified care givers to choose from. Best investment for you sanity and marriage.
  • Very Helpful Resource

    5
    By Mama to Baseball!
    I have used for years to find assistance for my son who has special needs and my mom who is in her eighties and lives out of town and alone. It is a very very helpful resource of excellent people.
  • Disappointed

    1
    By pray1130
    Have been getting nothing but disappointment. No call or No show from possible candidates that I’ve chat on line with along with screening profiles. One person I thought was a go, decline. Just not what I thought.
  • Great help at last minute!

    5
    By Lynn D. Sullivan
    I need someone during the holiday season and this was a great source for me
  • Terrible app

    1
    By crystal oberg
    For being a legitimate company, their app is terrible. It’s very glitchy. I posted a job yesterday, had a few responses last night, and when I went to check it again today my job listing had vanished. I had to re-type everything up all over again. Such a pain! It also doesn’t allow you to search for specific individuals. I tried to edit the dates and times that I needed a sitter and it would never save my edits. I also tried to “refine my search” by typing in key words, but it wouldn’t let me delete my previous one. I’ve used the company several times and have found great babysitters each time, but using the terrible app is a painful process every. Single. Time.
  • Amazing service for childcare

    5
    By meggapgh
    I love Care.com! It makes searching for childcare so much easier.
  • App hard to use.

    1
    By geez1238
    Doesnt update correctly App buttons hard to use
  • Love-Hate Relationship

    2
    By Smcase00
    I have a love hate relationship with Care.com. I’ve used on and off for several years to find nannies. To use most of the features, you have to pay a $40/month (a little less if you subscribe for several months or a year). The new app limits search features, which makes it difficult to find someone who is available when you need them. There is no differentiation between people who are seeking one-off babysitting jobs versus regular nanny jobs. Candidates often reply to ads with their canned pitches which makes it difficult to tell whether they even bothered to read your ad. If this is a feature that Care.com makes available to applicants, they should get rid of it. I have had numerous applicants for jobs who have informed me upon follow-up that they aren’t actually available for the hours I’ve posted in my job description. I’ve also reached out to numerous candidates who appear to be good matches only to find out that they’ve not updated their availability. While I’ve found a couple of gems through Care.com, I find it to be ridiculously expensive (so I always cancel my subscription once I’ve hired a nanny—I would never pay that kind of money to hire a one-off sitter through Care. Other apps are better, especially Juggle). And I’ve have to sift through a ton of bad leads and half-hearted applicants to find serious candidates.
  • The right caregiver

    5
    By XoXo485712
    With the right caregiver, Care.com is Awesome. I had a few that were good n terms of the actual babysitting. However, they were never available or did not respond. In steps Krysten! She is not only great with kids but also extremely dependable. I LOVE HER AND CARE.com
  • Nice experience here

    5
    By vraoot
    Good app
  • Not very many responses with twenty something clients

    1
    By JBrandon242
    Have had various postings for my 26 year old son for quite some time. Have not received very many applicants now that he is older.
  • Great!

    5
    By BBQ monkey
    Every time this single Dad needs a babysitter I go to Care.com, also helps develop relationships for future sitters etc Thanks
  • No refunds

    1
    By +scope+
    I ended up stuck with a 1 year membership even though I never used it.
  • Way too expensive

    1
    By RickV123
    For a person who will use this app 1 or 2 times even, its ridiculously expensive. Now if you are hoping to find a long term sitter it may be worth it, but to pay that outrageous fee initially, is just dumb.
  • Auto Renewal Issues

    1
    By Th3 K1M
    The app works great. Found 2 great nannies in the past! But the cancellation/auto-renewal process is HUGE issue. I have cancelled 3 times (within the app and through iTunes subscription management) and still have been getting charged renewal fees. Care.com said it is not their issue. I have reported through Apple as well and have not had a refund yet.
  • have used care.com for 6 years

    5
    By juliesond
    and love it!
  • Not very helpful for cost

    1
    By Careseeker
    I paid $40 for care.com profile and haven’t found it very helpful. There is a list of names, but you have to wade through the list and just kind of send random messages trying to find someone. It would be nice if there was more of a filter system for what I needed. I think I could have saved the $40 and found a couple people on my own and by word of mouth easier.

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