Uber
4.5

Uber

  • Category: Travel
  • Release Date: 2010-05-21
  • Current Version: 3.382.10007
  • Adult Rating: 4+
  • File Size: 293.29 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 11.0 or later.
  • Rating Count: 1 242 487

Description

Uber is a ridesharing app for fast, reliable rides in minutes – day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit card or cash (in selected cities only). Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide – download the app and take your first trip today. Requesting your Uber is easy – here’s how it works: - Just open the app and tell us where you want to go. - The app uses your location so your driver knows where to pick you up. - You’ll see your driver’s picture and vehicle details, and can track their arrival on the map. - Payment can be made by credit card, cash (in selected cities only), Apple Pay, PayPal and more. - After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email. Need a simple way to get from A to B quickly? Take uberX, our most affordable option for individual travel. Want to save money on your ride? Take uberPOOL – you’ll travel with other riders heading in the same direction, and enjoy a lower fare. Want a more exclusive experience? Take a high-end vehicle with UberBLACK. And there are even more options – whether you’re travelling with a big group or need a vehicle with accessibility features. See if Uber is available in your city at https://www.uber.com/cities Follow us on Twitter at https://twitter.com/uber Like us on Facebook at https://www.facebook.com/uber Got a question? Visit uber.com/help. Note: continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Reviews

  • Poorly functioning app

    1
    By CashMoneyBillonaire$
    I tried setting an appointment to pick up my wife, and instead of sending the driver at the scheduled time, it dispatched the job immediately. Had to cancel and try again, then when I was able to get it for the correct time, it didn’t make the pick up location where I sent it, instead the car was coming to my location. No more Uber for me! LYFT
  • Why updates every alternative day ?

    1
    By prince molla
    Why do u guys give updates every alternative days ? Around 275mb every freaking day !! I mean what do u upgrade ur app with ? Everyday an update comes and says bug fixing crap ! What type of an idiotic app is this that u have to upgrade it every freaking day !! Yeah it’s a great service and very helpful but this update thing is really a piss off !!!
  • Made up fees.

    1
    By Emmawitdabooty
    With the new year comes new fees. I use uber to travel to work and now they tell you a price range instead of your actual trip price. Of course they’ll always charge on the top end of the range. For example, a ride could be $9-11, they’ll charge you $10.77. Every time. Plus they added a marketplace fee, basically if you work in areas popular with tourists you pay the price. Definitely would go with Lyft, they give you real prices and treat their driver with dignity. UPDATED: Previously the app changed the price in a matter of moments, and you were still given your exact price. Each time I have Ubered since the update the price has ALWAYS been higher that shown or on the high end of the range. You took away my platinum benefits for REGULARLY using Uber, my protected route to and from work. Now you charge more just because my job is in Hollywood. An extra $3 just to get to work. Complete rip off.
  • Me

    1
    By leonas
    I keep getting payment issues when there is nothing wrong w/ my bank card...I did email and I haven’t heard back yet...please fix issue soon so I can pay the driver w/ tip
  • Ehhhh

    1
    By daviiiid cooper
    Really having trouble with the app... having funds on multiple payment options still saying payment error, no direct customer service line, and other options don’t really get you anywhere... starting to think this is an unreliable company. HELP
  • Current version doesn’t work with Siri or Apple Maps

    3
    By 一-一
    Current version 1/16/2020 broken not working with Apple Maps or Siri. It doesn’t return any ride options and timesout.
  • Don’t use

    1
    By cindaay09
    I used to love this app. But now with their new update it’s not worth it. It’s based on time and destination, but they take a completely different route on purpose from the gps and take ALOT LONGER so they could get more money out of you.
  • Too expensive

    2
    By Irakaj93
    This used to be relatively affordable, there would be rates that would have little to no fluctuations but now it’s getting out of hand , most rides are now over 20 dollars. This is ridiculous!
  • James

    5
    By to uber
    I want to rate him and get my invoice for 1/20. Thanks. Robert McAlpine
  • suggestions: good not great yet

    4
    By SaVon16
    As more and more travelers use these apps, I would like to see them add the ability to send the receipt to email. I’m sure a lot of business expense these charges and that would be a great help for expense purposes. For now 4 stars, I use this often for my travels but would love to see that added.
  • No Uber Customer Support line

    1
    By Creates1234
    There is no Uber customer support line which is horrible. I rate every driver 5stars, even the ones with smelly cars or the guys that love to vape. If you tip 15% the driver will give you less than 5stars. Pretty much a dying business with desperate people. Many who have been laid off and this is their last hope. Uber needs to weight their passenger rating system different, if a crap driver scores a customer their rating weighs as much as a good driver...horrible
  • Advance booking?

    3
    By Aamer27
    Just to plan ahead I tried to reserve an uber service and went ahead with the payment. However there was no option for pickup time hence resulting in the driver arriving 1 minute after my booking- and in notes I mentioned the actual pickup time request. However the driver said to cancel the order or he waits outside and the meter keeps running. The cancellation had a charge and was going to be expensive trip. I had to rush just to save the extra charges although i did get charged extra. But where is advance booking time option??
  • Waiting 30 min for Uber plus another 30 for drive time, shame

    1
    By Lalameme5
    This went from bad to worse, to even worse. They cancelled on me 5 times now and no way to contact customer support. Have now been waiting on average 20-30 minutes for driver to show up. A joke.
  • The most difficult time operating this app!

    1
    By dissatified37
    I usually use Lyft. I decided to give Uber a try. I made a rider account and applied for the Uber credit card. I was immediately approved and granted access to the 600$ credit limit. I was emailed that my personalized card would arrive 10 days later. I thought it was fast easy and accommodating. But ever since then I have not been able to stop the app from glitching as well as to get my Uber credit card Uber cash or Apple Pay to work in the app for any ride the past 48hrs!
  • charged me for no reason

    1
    By Bennyiscute805
    got charged 22 and never didn’t even have the app WTFFFF
  • Worst customer service

    1
    By q44623
    If you can figure out how to even contact customer service. And I used to be an almost daily customer...
  • App crashing

    1
    By tykira17
    The app has been freezing up lately really bad
  • I can’t login and customer service does not respond

    1
    By Pexato
    My account was blocked some time ago. I can’t login to the app not through the website. I contacted customer support through the website many times (This is apparently the only way to do it), but either I do not get a response or if I do they do not solve the problem. At some point they said it was duplicated accounts but it stopped there. Then they said it was because I had a balance outstanding but they don’t tell me how to pay. Really bad customer service. Meanwhile I am using Lyft.
  • Issues connecting at Logan

    1
    By anonymoususer25
    Would not stop saying “looking for your ride” or whatever it says at Boston Logan. Had to cancel and switch to Lyft.
  • They stole my money

    1
    By alexvand94
    Last week, I ordered food on Uber eats. The food was undercooked and inedible. I used my $15 Uber gift card for the food but when I asked for a refund, they said “No you used a discount code.” I kept having to tell them I used a gift card but they would not listen and were insisting I used a discount. It’s been a week and still say it was a discount. Never using Uber or any of their services again.
  • No Reason For Rewards Anymore

    2
    By Ashkira1444
    I use this app often and used to be a fan of it overall. I even joined their rewards program because they promised flat rates and fixed rates for when surging happens. Ever since they recently priced their rides on a scale instead of a set price, I’m getting charged much more and I can’t even see why. I used to be charged 14-15 dollars to get to work every day without fail. Now, with the exact same route, it’s 16-17. This is ridiculous and I’m not even sure how it can be a law issue if Lyft hasn’t done this at all. Also, what’s the point of advertising a fixed rate for rewards members if you can’t even provide it??
  • Horrible updates

    1
    By slaughtermania
    I don’t live in a country where Uber exists so I tend to offload the app while not using, last time I went to USA, downloaded the app but it kept asking for a card I didn’t had, tried to update it but I never could so know I use Lyft, the other bad part is that in panama they don’t have Lyft so my sister has to call my cab every time I want to go out, what a useless app.
  • Where is the time for pool?

    4
    By thebury
    Very good but as of now, I cannot view the times of my destination if I were to use an Uberpool. Only for a uberX or comfort. Please fix this issue.
  • Uber Pool

    4
    By 99mapu
    Hi! The app is very useful but I can’t use Uber Pool, the option always disappear.
  • It’s getting worse...

    1
    By GoldiesNyu
    As an regular user, I’m having problems because the rates are getting higher and the times are not accurate. The last year I had a problem with a gift card, that i bought I was trying to reported it (and the store where I got it - Target) and they (Uber) never answered. So that day luckily I had more money with me and I use it for buy another gift card. Im not liking Uber anymore.
  • Just want to take your money

    1
    By 시해동
    New Uber find the longest distance & time to charge you extra. I traveled with uber everyday till they change the policy. Since the changed policy they start taking me to new routes and it takes longer to travel. Thieves.
  • Doesn’t work

    1
    By love but upset
    it doesn’t let me add my card at all so I can’t use it
  • Yes lol Sc z

    2
    By Jjm122993
    AI was a uet ys
  • Sad and disappointed

    2
    By Mikyla Rose
    I’ve always liked uber, some uber drivers are creepy but they always give the option to rate your driver and anyone you rate 3 stars or lower you never have to see again. But when I last took a ride uber charged me then dropped the charge and decided to charge me almost a month later randomly. No email to let me know they’d be charging me, no emails leading up to them stealing my money saying they hadn’t received payment. Uber support pretty much said sorry but thanks for being a top rated rider! I’m done. I won’t be using uber again and I’ll be telling all my friends my experience with Uber’s technical support and how Uber takes money a month after it’s suppose to.
  • Account sign in and customer support

    1
    By ATastySideDish
    Unable to sign into my account on my phone or web sign in. Two tickets have been submitted one concerning my account being compromised and the other about the inability to sign into my account. No representative has contacted me in order to resolve the issues. I am trying to update account information to use the app. This is terrible customer support for account related issues. Customer support has finally contacted me, but is not providing me with assistance. I have explained multiple times that I do not have the original card I use to sign up with Uber and wanted to know if there is any other verification method to confirm my identity.
  • OMG

    1
    By Just plain BILLIE
    This may be the worst app I have ever tried to use. Their overconcern with security makes it a pain to use. This thing is fraught with deadends and loops I could find a way out of. And so on.
  • Cupom desconto: guilhermer11

    5
    By Gui28
    Usem esse código promocional para a primeira corrida!
  • Ann Maria Perrone Vesper

    1
    By Darlin714
    Why. Can’t. Any. Uber. Find. My. Address? I don’t. Drive and. NEED. Rides. A. Lot But. My 22year. OldGranddaughter sent an Uber to pick me up they never showed claim they couldn’t find me and charged her anyway that is observed she should be sent her $16 back to her account if I hear back from you I will let you know all the details it keeps saying that I live in Edward Garden three I live in Edgewood one. 1ONE. I’d like to. Be. A. Customer Of. Uber. But. If. You. Can’t. Find. Me. Your. Useless. To. Me. Along with many many other people in my situation that don’t try to help please—. Further. More. Why. Can’t. Uber. Ever. Find. Me?? If. They. Could. I’d love to. Use. Uber I don’t. Drive. And. I. Really. Need. Uber For. Serveral. Places. I. Need. Or. Want. To. Go. Please. Get. Back. To. Me &. Send. Me. Your. Phone #. Ann vesper 856-470-8821 Thank. You ps: I. Need. To. Put. Uber Back. On. My. IPhone Bc. I. Had. Deleted it. After. They. Charged My. Grandaughter $16.00. For. A. Ride. I. Never. Got.
  • New Safety Features Not Safer for Passengers

    3
    By K8001797
    I don’t normally review apps, but I don’t see a better avenue to express my concerns with this business. In this day and age, the quicker we release technology, the quicker it can become unsafe. I believe the new “safety” feature to use a PIN is completely backwards. It prompts the passenger to get into a vehicle and provide the PIN to the driver. The passenger has no way of further verifying that they’re in the right vehicle. As rates of crime increase with the concept of “people getting into strangers’ cars,” I would really appreciate seeing an update that legitimately protects the passengers. Please protect your customers.
  • Service Animals

    1
    By ryg0331
    Uber needs to figure out how to better handle drivers denying trips for people with service animals.
  • If I didn’t Choosr the Optioon to Walk, why do y’all still have me walking ?

    1
    By Maxine R..
    Upon requesting my Uber As always I choose for the driver to pick me up at my address I DID NOT CHOOSE TO WALK SO WHY AM I STILL WALKING SOMEWHERE??!!! Change that !!!
  • To Uber

    2
    By Alex Suetos
    The prices for pool are too high. Why are prices almost 11 dollars per ride??!
  • No

    1
    By thiyytt
    Im put money in the app but now I can’t use it !
  • Ride pass doesn’t work anymore

    1
    By Kimoune 2
    I don’t have access to the ride pass anymore. I called many times customer service, they sent me a link but it’s impossible to get a ride pass from the website because it sends you to the app and the ride pass had disappeared there. I have a case that opened since December 2nd and every time I truies to follow up, they said they’re working on it but seriously?! 1 and 1/2 months and still not answer??? This is ridiculous Update: You contacted me through email to tell me to contact the developers. I did it since December 2nd. I followed up, sent new cases, but they don’t seem to care. They keep saying my case is under investigation... for 1 and 1/2 month??? How come they can’t fix it faster? Don’t offer the ride pass service on your website if you can’t provide it! This is not correct at all. So because of that I maintain my 1star review.
  • Uber not safe for women riding alone.

    1
    By Phadrea
    This review is for the company and app. Not the actual driver. The Driver’s App took use to the wrong location. It to 10 minutes for me and the driver to figure out how to get the app to assign the car I was in to take me to the correct destination. There was no way for me to get customer assistance In the app to deal with this problem at the time of incident. It took an hour of searching online the next day to find that there was not contact phone number or email. I had to message them via Facebook. Then I got a boiler plate apology and $9 refund. I want to know what when wrong and how Uber is going to fix it. If I had been more distracted, drinking or unwell. I might have gotten out off the car and the driver drove off before I realize I was l at the wrong address in a neighborhood I didn’t know on a freezing dark street. And if I had left my phone in the car. Or use my last $9 to get a ride it could have ended very badly. I’m not the only person this has happened to. One friend the driver tried to leave her in an empty field. Now I finding out women have been raped in other cities. What’s more people sometime use the service to get transportation for their children, older relatives, or disable people. This is a safety issue for them as well.
  • Salaheddine

    5
    By Mrs.Armaly
    Is an excellent driver and a a real gentleman .the drive was very comfortable. Thank you again Sarah Aida Makdisi ARMALY
  • Uber

    1
    By fhqwdf
    1)Uber sent the driver to the wrong pickup location kept telling me driver arriving soon and than charged me $3 for wait time2)when I try to contact Uber, they give me a list of questions and answers but don’t allow me to ask my own question in my own words.
  • Scammed again by Uber

    1
    By AK MVP
    This time they added $15.00 and billed my card as Uber eats (I don’t even have that app) coincidentally a few months ago I received an email saying your first $15 at Uber wats is free... what a scam.
  • Gregory

    5
    By marianjoh
    Gregory was wonderful. Kind, on time and a very comfortable ride!
  • Ride

    5
    By lin1828
    Excellent!
  • Poor service

    1
    By Meggggggstar
    The app couldn’t locate my location or find my destination. Unfortunately this made the app completely useless. Thinking maybe it was my location settings I tried another ride share app that had no issues finding me or my destination.
  • Hacked.

    1
    By eshabomb
    My account got hacked
  • Walking option

    1
    By lisa.london0627
    Whenever i try and turn the walking option off for pool it still tries to make me walk
  • WORST CUSTOMER SERVICE

    1
    By Rey312
    There is absolutely no reason why there’s no number to call for immediate assistance or assistance PERIOD! The ‘copy & paste’ responses drive me insaneeeeeee!!! You can tell when these agents don’t actually read your question/concerns. It’s infuriating!!! Like for such a hugeeeeee business, the customer service is like the ultimate bottom of the barrel.

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