Uber - Request a ride
4.63992

Uber - Request a ride

  • Category: Travel
  • Release Date: 2010-05-21
  • Current Version: 3.467.10003
  • Adult Rating: 4+
  • File Size: 317.94 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 12.4 or later.
  • Rating Count: 1 219 735

Description

We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride. And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably. FIND A RIDE FROM ALMOST ANYWHERE Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time. FIND A RIDE TO ALMOST ANYWHERE Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs: Enjoy elegance and premium features with Uber Black Ride with extra room (and more of your friends) with UberXL All of these transportation options and more are available in one place with the Uber app. SEE PRICE ESTIMATES With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride. YOUR SAFETY DRIVES US We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences. You can share your trip Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination. You can contact emergency services You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services. TIP AND RATE YOUR DRIVER After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app. Not all products are available in all markets. To see if Uber is available in your city, visit https://www.uber.com/cities. Follow us on Twitter at https://twitter.com/uber. Like us on Facebook at https://www.facebook.com/uber. Have a question? Visit uber.com/help.

Screenshots

Reviews

  • Food delivery from this app is horrible

    1
    By hhhhhhhhhhhxyzzzzzz
    Sorting is useless, tried sorting by delivery time but results were completely out of order with places that take 50mins appearing above places that take 15mins. Filters and search are useless as well, half of the results are not even remotely related to the filter/search term. What is the point of these features if they don’t work as users expect? Even worse than that, scheduled delivery got canceled with NO NOTIFICATION WHATSOEVER. Checked app multiple times and order only showed canceled AFTER the scheduled delivery time.
  • Terrible Company

    1
    By I love Lovett
    I kept getting an error message after a ride when trying to add a tip. It was a longer trip so it was especially important that the driver get their tip. There is no phone number or contact email ANYWHERE on the internet. I sent a request to edit tip through the app and they refused to do it and just directed me back to the app that was giving me the error. Any company that willingly refuses to pay their employee a tip should be ashamed of theirselves. Last Uber ride for me, I’d rather walk.
  • Horrible Sevice

    1
    By This game is the crap
    I’m in another country with some of my friends and Uber is our primary means of transportation. It was working well but then it stopped accepting any of our cards for payment. Our cards work for everything except for Uber. When I reached out to ask for help, they didn’t give any details to why my card stopped working for it. Absolutely horrible service and not worth supporting.
  • App is not working properly

    1
    By CNRocm
    I could not see my ride in n the app. I received a notification about who my driver was but it disappeared after clicking on it. Very strange. There is no way to bring to anyone’s attention within the app
  • Ally is the best!

    5
    By Daviddd G
    My experience with Ally was the best! She went through the drive thru for me and even when back around when they forgot my 7th Chick Fil A sauce! I’ll always use Uber because of people like Ally.
  • Uber Reserve Cancelled On Us After Pickup Time

    1
    By CA06900419
    I used Uber to reserve a ride to the airport. I received a confirmation the night prior that a guy named “Kevin” was going to come get me. 15 minutes after my driver was supposed to arrive I got a push notification that no one was coming. I live in Denver Metro so getting a new driver shouldn’t have been an issue but they didn’t send one. Missed flight. $10 consolidation is Ubers response. If you actually need to get anywhere, don’t use Uber Reserve. Idk if Uber does anything to their drivers who confirm they’ll do a pickup but cancel last minute but I suspect not if drivers are pulling this.
  • No Sign-I’m option

    1
    By SDrown
    Downloaded the app on my new phone. It opens to a “Get Started” screen, which proceeds to a screen asking for your mobile number, then email. I can’t proceed past this screen since… I’ve already created an account with my email address. Most - or, rather, every other service that requires a login that I’ve ever used in my entire life has a login screen. Guess I’ll get a ride with Lyft ¯\_(ツ)_/¯
  • Terrible

    1
    By Tippdaddy
    How can you charge me to cancel when your drivers cancel on me multiple times after I have already waited on them.
  • Wow how expensive Uber became !!!! That way you loosing clients!!!

    1
    By Raydi16
    One star because there is not cero option
  • Extra charge for trips I didn’t make

    1
    By Aareej69
    I had great service with the rides that I made on my trip, but I was extremely surprised when I checked my bank account and find out charges for trips that I didn’t make! It shows on my bank account only, and Uber doesn’t have phone number or email that I can contact or any kind of customer service, if I use the help I could report issues regarding my trips, and I didn’t want to hurt any driver!!! If u r going any where compare your receipts and rides with your bank account :-(
  • Crazy rates

    1
    By Caro882
    $52.00 USD FOR A 15 MINUTES RIDE???? YOU ARE TAKING SO MUCH ADVANTAGE OF US! THAT’S CRAZY!
  • Rather use lyft

    1
    By duramaxlbz
    I have many credit cards, but my Apple Card makes 3% to ride. But the joke is to Uber they don’t offer Apple Pay 😂😂. I spend a lot on. Ride share but Lyft is the better option regardless of what credit card you have
  • Tired of the hypocrisy

    1
    By Jaye187
    The same app that allows drivers to cancel on you after waiting up to 7 minutes with no penalty is also charging riders 5 dollars for cancelling a ride that was 22 minutes away
  • Uber schedule a Ride

    1
    By Brownedgirl381134
    I used the schedule a ride feature and booked way a head of time. Isn’t the point of booking a head of time and scheduling is to make sure you have a ride? The app confirmed my reservation more than once which was great. However, the day of my trip and scheduled time they waited 15minutes to tell me a ride was not available and still charged my credit card. Not once but twice. Then When looking there is no option to contact customer service. It’s a great feature but if it doesn’t really schedule a ride for you what’s the point??!
  • HIGH PRICES FOR WHAT?

    1
    By NicoleCade
    There’s no reason a 10 minute drive is 15$ when it used to be 8$. These “increased fares” are ridiculous and sad.
  • Doesn’t work properly

    1
    By makeatrade
    Tried many times but this app kept going in circles. Using Lyft now and it works perfectly. No complications.
  • Wasteland

    1
    By marqueezzyy
    Depending on your area do not use Uber since covid-19 the amount of drivers has dwindled to practically nothing a $20 ride could be upwards of $75 now it’s absurd it’s just not worth it anymore
  • App is garbage

    1
    By GTH24
    Downloaded the app again to use in Puerto Rico and I’m trying to update my card info. When you get to the section of the card info it keeps asking me for my old card info that I don’t have anymore and there’s no option to add a new card and delete the old card.
  • Massively overpriced

    1
    By Tefstar
    Used to love it but now they are always surging like mad 4x a normal taxi. And don’t even disclose it when you’re booking. Totally not worth it
  • Covid 19

    1
    By crj2001
    Ever since Covid 19 it has been impossible to get rides
  • Drive to Flight

    2
    By I don't even know what to say
    My family scheduled a ride 2 hrs in advance to get us a ride to the airport to a long awaited trip to Disney World. About 5 min before our driver was set to come to pick us up, Uber sent me a notification that there were no drivers available. This was absolutely unacceptable.
  • Uber lags

    3
    By therealzhour
    The most frustrating thing about Uber is that it will tell you “an Uber is 3 mins away from you” but then right when you book the ride, you find out that the Uber is “finishing another ride” and is actually 12 minutes away. also Uber drivers purposely miss turns just to make the ride longer. you can literally watch as they circle around the block twice before picking you up. It’s just not convenient anymore. It’s become another hustle sadly
  • App does not allow me to use Apple Pay

    1
    By JustABroadwayBaby
    Is it because I have a VOIP number associated with the account? If that is the issue, then Uber needs to change its policies; I would never give my real cell phone number to a car service, lest it be stolen/hacked/whatever.
  • Bad customer service

    2
    By rosyy43
    I have a balance of $200, which I charge with the Uber card and I have not been able to make trips, nor ask for food and no one solves me anything.
  • Drivers calling

    1
    By dvent83nj
    Pretty sick of having drivers calling me asking what my destination is…… also the estimated drop off time is most of the times not accurate, I understand it’s just an estimate but…..
  • Raised their prices

    1
    By logenlolo
    I will now go out of my way to find a taxi. You doubled your prices!
  • Cannot be contacted

    1
    By Al Clinch
    Complained about a bad route. Uber promised a 25% refund but it never occurred. Now the app says I can’t complain, because the price was already adjusted. Email says they’d love to chat, but there’s no way to do it.
  • Uber is using app notifications to send spam

    1
    By Ksuela
    Apple, can you please regulate this issue? I am getting advertising as app notifications that should be disabled by default.
  • Cool idea not great execution

    1
    By The disgruntled user99
    Why would anyone want to pay more than enterprise or Avis to rent somebodies personal car? Not enough options on cars, not enough selectivity on who’s allowed to list their car, needs better interface between renters and suppliers. In short, save yourself the time and hassle and go through enterprise
  • Disgusting

    1
    By Ultra magmus
    App causes seizures
  • these prices should be illegal

    1
    By kingtussin
    these prices should be illegal they are super high like the prices are absurd something has to be done because this app is a scam
  • Public Company with One Goal

    1
    By Mitchell Pash
    Make of much of your money as humanly possible. Don’t think about sustainable profits just gouge people as much as possible now that they can’t do without our services. I wonder how this race to the bottom will suit Uber.
  • Don’t care about you only the money

    1
    By WJFR.PR
    My Uber arrives 20 min too early on a schedule ride. They charge me up time, and at the last seconds before assigning me a driver they change the fare 3.3x times more, not giving me time to cancel the trip.
  • Please fix

    3
    By She gave me some raw head
    Rides be sky rocketing out of nowhere in the morning that's upsetting when customers need to schedule rides to jobs and etc disappoint me when companies like this try run your pockets
  • no drivers

    1
    By brattyaria
    F UBER. when u most need drivers there’s none and the fares are like 50x higher for NO REASON when there’s no drivers when it should be the opposite because they’re making me wait more.
  • Will never use again

    1
    By Milaunnafox
    The customer service is so horrible its not worth the headache. Ive switched to Lyft MUCH MUCH happier. Never again. Id rather spend the extra money on a taxi or a professional driver same with Uber eats. Grub hub takes so much better care of you than uber whom you cant get a decent response out of
  • Oh, *now* it will actually cost this much…

    2
    By ThatOtherGuy75
    I haven’t used Uber in a while, and now I don’t think I will again. I used to use Uber a lot for business trips, it worked, nothing fancy or special, but it got the job done and that’s what I needed. So I’d say 4 stars back 6-7 years ago. However this past weekend was horrible. For the second time on the same trip the prices fluctuated wildly. I booked a trip to get to the airport, $45. Not great but not horrible. I had to restart the app, and then the trip $65. Annoying, but I lucked out and a friend was able to come through and give me a ride at 4:30AM. I got to the airport, flew out of state, flew back and needed a ride due to unfortunate unforeseen circumstances. The trip was supposed to be $60, and then a minute later when I tried to submit the pickup destination the app transitioned back to the main screen, and now the price was $100. I tried again because I wanted to get home after seeing my grandmother dying, but it reverted to the main screen again and now the prices were $120. This was all for the cheapest option too. So I downloaded the Lyft app, and paid $50 to get home, using the car ride to craft this review. I’m not just going to vote with stars, but with my money. I’ll choose Lyft every time now over Uber.
  • Ride

    1
    By mori mya 4
    I scheduled my ride 10:15 to 10:25 never showed up and then it said looking for driver near by I’m irritated
  • Surge pricing is absolutely ridiculous

    1
    By georg9
    Uber should abolish their surge pricing, no other taxi company rips you off like this at airports
  • $5 a gallon of gas?!

    1
    By Ars6710
    $5 a gallon of gas! $0.21 cent per minute?! Electric scooter without driver and gas is $0.39 per minute! Bad service!
  • Couldn’t order food. Will never use again

    1
    By danielx0328
    I have apple pay and a credit already linked to my account. I added a new card at the end of checkout, and the app couldn’t add the card to the order. When I tried to re-add the card, it RECOGNIZED it was just added!!
  • How do you get this app?

    1
    By 09 peace
    Can’t seem to find a way to get the app
  • Drivers don’t show up and Uber still charges you

    1
    By SR98989
    I’ve had multiple incidents when drivers didn’t show up and Uber was still charging me. When reaching out to Uber to request the money they never reply. Their customer service is the worst. Uber you probably owe me $60. I’m coming after you.
  • Trash app

    1
    By Loving gotti22
    This app is so trash. Please someone come out with something better
  • Useless app

    1
    By Jccr413
    I ordered a Uber I’m advance yesterday. I tried to change the destination address because I was provided the wrong one initially. When I tried changing the destination about 2 hours prior to the scheduled trip the app keeps saying accept new charge which is almost 10 dollars cheaper than the original charge. But every time I click it it says something went wrong try again. Here comes the Uber driver telling me it’s impossible for the new address to be cheaper. And that he has to take me to the original address and I have to request a new Uber rider from there. So I’m other words. Instead of me paying less now I’m having to pay more for a new ride because your useless app won’t allow to change the destination address and don’t have a way to chat or call a live representative to resolve the issue.
  • Unreliable

    3
    By mightyman64
    Order my ride 40 mins before I had to go to work got a ride that was 21 mins away! Waited for it to get here only for the person to cancel on me and make me late to work. This has happened to me way to many times now it’s very unfair, Uber should seriously penalize drivers who cancel a ride
  • Unusable for returning users

    1
    By A137x
    Application form for returning users is buggy: it doesn’t respond to next button on a credit card confirmation screen. Very frustrating experience. Well, I guess it is time to move to Lyft.
  • No conformation or information

    1
    By FireWarden20
    I was leaving my hotel to the airport and needed a ride there. I used Uber for the first time, and the app did not notify me of a driver that was on their way, or what their car type was. Very disappointed. I got my money back, but this was a terrible service!!
  • Poor Uber performance

    1
    By Extremely difficult to use
    When my fiancé and i tried to schedule a pick up for a doctors appointment twice and the driver didn’t show up, and made us late, we had to cancel both doctors appointments. And because uber won’t mandate strict compliance with Ubers customer service policy regardless of the time of day or night. Also the cost of and size of their airport friendly vehicles and the distance from our home to the airport that we had chosen wasn’t within our budget. Bottom line, customers always come first before Uber or their drivers; no exceptions.

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