Uber - Request a ride
4.66493

Uber - Request a ride

  • Category: Travel
  • Release Date: 2010-05-21
  • Current Version: 3.421.10001
  • Adult Rating: 4+
  • File Size: 291.94 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 12.4 or later.
  • Rating Count: 1 203 144

Description

Request a ride with Uber, rent JUMP bikes or scooters, and get there with ease. With Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably. You can also rent JUMP bikes and scooters. GET THERE FROM ALMOST ANYWHERE Available at more than 600 airports and in 700+ cities around the world, Uber is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time. FIND THE RIDE YOU WANT Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs: - Enjoy elegance and premium features with Uber Black - Cruise past traffic on an electric JUMP bike or scooter - Ride with extra room (and more of your friends) with UberXL All of these transportation options and more are available in one place with the Uber app. SEE PRICE ESTIMATES With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride. YOUR SAFETY DRIVES US We’re committed to making every trip with Uber as safe as possible. That's why we've built new safety features and updated our Community Guidelines for respectful and positive experiences. - You can share your trip Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination. - You can contact emergency services You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services. TIP AND RATE YOUR DRIVER After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app. To see if Uber is available in your city, visit https://www.uber.com/cities. Follow us on Twitter at https://twitter.com/uber. Like us on Facebook at https://www.facebook.com/uber. Have a question? Visit uber.com/help. Not all products are available in all markets.

Screenshots

Reviews

  • Notification Spam

    1
    By S K Y E F L U X
    App started spamming ads to notifications, out-of-the-blue. Notification alerts are NOT for spamming advertisements. Will not support any company that violates the trust to be on my personal devices with spam. Deleted.
  • I always have an issue with the drivers

    1
    By Dukedukedukee
    The drivers are always doing something that is completely off the wall. I had a driver that wanted me to cancel so he kept driving around in circles so I could cancel . I confronted him & took the initiative to not respond or anything . I believe that the rules & regulations that they are being taught in training isn’t much . I would ride with lyft any day over uber. Uber is never reliable & the app is always down. Don’t be fooled by the stars. I’m sure they buy promo Bc this app couldn’t be a 5 star to anyone in any state . Every state I’ve ever been to . I’ve used a transporting app & uber is always a first and last.
  • Uber pass

    1
    By sirshel
    I was charged for Uber pass. When I tried to unsubscribe the Uber pass “failed.” Now I’m bound to be charged $24 again for a service I don’t even use.
  • Scary to share

    1
    By worst experience ever!
    I got an Uber yo take me a few blocks to the greyhound station. I was only a couple mile drive. My card that is limit to my Uber account wasn’t working and I didn’t have the time to call my bank to see what was up because I would miss my bus. So I asked the driver(I know now this isn’t an option) “can I pay you by cash since my card isn’t working?” He said yes. We get there I pay him and give him a generous tip, he literally drives off with my luggage. Uber will NOT help me, can’t get a hold of he driver. Filed a police report and to top it off Uber charged me 4 times for that one ride and I got overdraft fees because of it. And they REFUSE to take responsibility. Terrible company!!!!!!!
  • 👎

    1
    By ewNah
    It’s literally cheaper to rent a car than for me to catch a 10 minute ride in an Uber. Lol, I have screenshots to prove it. Uber is dead.
  • Really can’t stand this app anymore.

    1
    By Alex2710
    Look, I know covid is making things hard for everyone, employees and business owners alike. But there is still no reason it should almost cost me 40$ just to order a ride and end up at work 10-30 minutes late. Far to many times do I find a good ride at a good price and it’s a little bit away, I’m okay with that, but then the drivers will suddenly out of no where cancel during a ride I haven’t even gotten into yet, not only that, the app then charges me for “Taking the Drivers time” even though they canceled on me! I still have to pay a cancellation fee even though it was them? Far to many times do I sit in the back of ubers and just watch as they ignore people in need of transportation, just letting it bleep and bleep and bleep, I thought Uber was understanding and there for us, there for those of us that don’t have any other means of travel? At this point you’re better off ordering and taking a taxi. I have since then switched to Lyft, yes they are a little more pricey, but I’d rather pay 11-12$ to get an affordable ride with a driver I know is going to show up and take in consideration that I have a job, I even tip them for their trouble for being so kind and considerate, I can’t see myself using Uber right now or in the near future. The drivers are lazy, the app charges you fees that shouldn’t even be a thing, and the rides and times are unpredictable, one minute it will show you: 12 mins away, 7-9$ then out of no where switch to 30 mins away, 30-40$ only to have the driver cancel on you mid-drive and you get stuck with the cancellation fee for quote “Taking up the drivers time”.
  • The app pops up advertisements

    1
    By Mikemirten
    The Uber application now pops up advertisements. I’ve removed this crap immediately after i saw first one. Farewell uber.
  • Overcharged

    1
    By UberSucks36
    I’m just gonna use Lyft now because I was super overcharged and all of the information given to me on how to dispute this charge is out of date. Terrible service
  • Black lives matter

    1
    By don876$
    Ur wrk is so disappointing to be charging extra since the virus and still have the worst drivers I am gonna be late for wrk bcoz this driver can’t read and I have to walk to blocks to meet him I am not doing pool and I was charged for the driver to pick me up at my door this is the 100 time you guys just stole 40 from me and I even have the driver report that situation where he actually made a mixtape with my ride and y’all keep trying me do I need to me demonstrating too ? I hate Uber !! I need my situation addressed and anyone who can avoid from requesting a Uber ride please do so
  • Update

    4
    By cidoca23
    It’s a suggestion. To be able to check my future schedule rides. If Already can, I don’t know.
  • Uber experiments on you

    1
    By clean_dane
    Uber often tests u to see if you will accept a higher price. First it allows u to accept the original (lower) price, then it says “price went up, please accept the higher fare.” Then if u cancel the ride, the price goes back down. I don’t like these people.
  • Horrible Service- Will never use again

    1
    By Morrow2B
    I ordered delivery from a restaurant 3 miles always on a shared delivery offer along with a $30 off promo for my first order. Needless to say first and last order gone horribly wrong!!! I’ve never used food delivery service (I prefer my food fresh and in my own time) but when I received a promo code from my Uber app for $30 of minimum $1 order, my fiancé convinced me to order using the offer. 1st issue: service fee of 15% plus delivery fee plus tax plus tip. 2nd issue: Oh and if you want your food to go straight from the restaurant to your home like a normal human, double the delivery fee😐‼️‼️ I opted for smash burger who was only offering shared delivery after the gyro restaurant across the street from my subdivision wouldn’t allow me to add the family meal to My cart (3rd issue). Order was placed at 9:45pm estimated delivery was 10:50(4th issue), 11:15pm at the latest. At 10:30 the eta changed to 11 pm and then to 11:10 then 11:20 by 10:55 as watch the delivery driver driver further and further away from my home mortified(5th issue). Then at 11pm I get an email and Uber notification that my order was canceled and they’ve charged me $0. It’s now 11 p.m. and my family is hungry due to opting for Uber who has proved to be unreliable on the first try. Sad to say, never again(6th and final issue ).
  • $28 for a 8 minute drive

    1
    By goalie mom 2010
    Outrageous rates and they have gotten worse during Covid. Uber is a cop out. Great at first but once they have customers they jack the rates. Same goes for Uber eats
  • Uber got mad because the Bank refunded my payment

    1
    By AKA 1991
    Uber debited my card for an EXTRA payment. I disputed the charge through my Bank and the bank refunded my money. Uber disliked the Bank’s decision and decided to place a new charge on my account!! I can careless because I got my money back!! 😜😜 Please use other services with better ethics and not this SORRY company!!
  • Not the same

    2
    By 🌹Lee
    This app is terrible now. The wait times are long, the fees are ridiculous, and the app has technical issues.
  • This app has no support

    1
    By Applsjunknow
    I am currently unable to tip my driver due an error “Something has gone wrong. Please try again later”. When I try to add a tip on the web I receive an error as well. There is no way to contact support about the error, and their canned Help system just tells me how to add a tip, WHICH IS WHAT I AM TRYING TO DO! This app is garbage, and I will stick to using Lyft.
  • Price gouging much ???

    1
    So a typical $27 ride now cost $87 during pandemic hmm??? Guess I won’t be using Uber.
  • Greedy racists

    1
    By Dave G reviews
    These greedy racists overcharge you and underpay their drivers.
  • Uber eats

    1
    By toots3032
    First time using the uber eats now I have to fight to find a way to get a refund on a place that I never want to eat again! It was nasty and cold and stale. You make it so difficult to have customer service. I am going to be deleting uber as an app in whole as soon as I can find a way to get this refund. Horrible I swear. I deal with customers daily and don’t make contacting departments this difficult. Completely unsatisfied and displeased.
  • Ripped off and next to impossible to get a hold of customer service

    1
    By rippedoffbyuber11
    Normally, I never really had an issue with Uber until recently. They now make you give the driver a code they are supposed to send to you to confirm the ride. The code never came. Tried multiple times with multiple drivers. The code did finally show up 40 minutes after being forced to cancel the ride and charged a cancellation fee. Can’t get ahold of anyone to get my money back. The drivers didn’t even have an idea on how to get ahold of customer service. Going to stick with Lyft.
  • Problem

    1
    By raashour
    There a problem in iOS phones that I can’t sing in the app and when I try writing me number he told me connecting lost
  • Rude drivers

    1
    By chaipso
    I got a ride from this company and the driver cancel my ride (8 min from pick up point) just because I made a suggestion to turn on a street to save time. This is ridiculous! How’s that I can’t complain about this bs???? You need to put a better service out there Driver name John, license plate GBY8659
  • What is happening!?!?

    2
    By Wantdememojis
    Your drivers in LA are trying to increase the trip price to over $40 for a $10 ride, and declining the ride if you won’t pay that. This is ride sharing, not luxury car service. I’ve used Uber for over 4 years as my only mode of transportation. I have no problem figuring out a different way to get around if this is how it’s going to work out for the riders now.
  • Great app, but please stop spamming notifications

    1
    By Junko Jones
    This is a protest review against notifications being used for spam. I want to keep them on because they’re useful when riding with UBER, but all the spam recently is annoying and uncalled for.
  • Lyft is better here’s why

    1
    By Jdsjehsakwljsduxlasssi
    Just one great reason, I got the Uber pass and Uber is trying to be slick with charging me the same prices, all they do is raise the originally price and give you the discount. I don’t have any premium subscription with Lyft but they’re charging me cheaper prices... HOW!???
  • woman drivers

    3
    By oliviatitus
    I like this app, the only thing i wish is that i could request a woman driver
  • Dumbass Drivers

    2
    By Quisthe1st
    Why does the app allow drivers 2 minutes away to decline ride. I cant use this app in my city its so stupid.
  • Worst App Ever

    1
    By purrwin
    I'm currently stuck at a tire shop because when trying to use uber for the first time, i keep getting the error that my bank has declined the transaction. Speaking with my bank they have sent several confirmations to uber to use the card. Uber has no customer support number so I can't contact anyone. I'm missing work and losing money because of this terrible company.
  • Payment issues

    1
    By Dosserica10
    This is been the worst experience ever!!!!!!! This app constantly asks for my payment info yet never accepts it. This prevents me from both being able to request a ride and order food. I have contacted customer service several times and they promise to fix the issue and haven’t. It’s been three weeks nearly.
  • Congestion fee? The city is empty

    1
    By MatttyW
    Why are you still charging “congestion fees” when Manhattan is practically empty according to the New York Times. We are in a pandemic you would think a young tech company would do more to be accommodating.
  • Stop using notifications for your spam

    1
    By JonnyFoosball
    Latest updates now spam me with offer notifications, causing me to turn notifications for the app off.
  • Locked email, poor customer service

    3
    By wisctraveler
    Uber customer service was able to resolve my issue logging in with my new phone but it took a couple of days and inconsistent emails. Luckily they could fix it about the time I asked them to completely delete my account and information.
  • Wait time

    1
    By Shyleo811
    I don’t understand how these drivers can charge for wait time and you’re outside before they reach. You contact the company and they claim they understand and apologize but don’t reimburse you. What kind of foolishness is that?!?!?!
  • Tip issue and customer service

    1
    By run in the am
    I normally have no issues with Uber but since I needed help that’s where the mess began with them. I was dropped off and tried to tip the driver via the app. I kept getting an error message but thought I would keep trying throughout the day. Good luck trying to get help from customer service. It’s almost impossible and just automated responses. I have been very clear with the issue and it’s the same response so I know no one is looking into it. Just be aware especially if you are a driver. It is just sad he did a great job but the issue is not resolved. So if you have an issue just know you will get a mediocre response at best and have to live with it.
  • I like using Uber but

    2
    By Makilah Sullivan
    I like using Uber, it’s very convenient for someone like me who is unable to drive. But I would use it at your own risk because not every driver is professional. For the second time, a driver was unable to find my location. Which happens, that’s perfectly okay! But what isn’t okay is cancelling a ride after thirty minutes of being unable to find you which triggers a cancellation fee because of THEIR mistake. I was credited back the money I was charged but after reading reviews it seems this is a common occurrence. I ended up waiting an hour because I had to wait for a new driver, who didn’t have any problem finding me. The worst part about it is I messaged the first driver twice and tried to contact him so that he could find where I was but there was no response, just a cancellation. And yet the driver was rated highly, even though I would consider this highly unprofessional. I hope that in the future Uber looks into this and holds their drivers a little more accountable. You can refund people their money but not their time, and thank God I didn’t have to be anywhere while I was waiting for almost an hour.
  • Reliable?

    3
    By AngeloPatrick
    I understand that times are tough and drivers should be safe an all, but there so be drivers who would take your ride. Numerous occasions I had to view 8-9 different drivers to take my ride. Plus, some of the drivers would cancel two to three minutes before they met up. Now, if I have to pay a $5 cancellation fee and have the driver cancel my trip, shouldn’t there be a way to get your time back? Ohhh, you’ll give me $5, but what about the x amount of time wasted waiting for a driver. Shouldn’t I receive that time back or should I wait for someone to give me that time back? Yeah, I ranted and so what? Say what you want, but if your drivers are working they should take the small trips. They build up over time rather than taking one long trip.
  • Spam

    2
    By Brownings
    I love the service, but the spam notifications about politics and Uber Eats need to stop. Until you can play nice, notifications are turned off.
  • Horrible

    1
    By 🤷🏿‍♀️😕
    HORRIBLE, TOOK MY MONEY! One star! CHARGED ME FOR A RIDE I DIDNT EVEN TAKE !
  • Spams you ads

    1
    By jgoemat
    This just recently started. They use their notifications permission to send me ads. I had to disable notifications so I won’t get them for rides now.
  • Can’t turn off annoying notifications

    2
    By dave beiler
    Would be nice if I could disable these notifications
  • Uber doesn’t accept MasterCard, seriously?!

    1
    By Been had by this app
    I have been trying to add my MasterCard to the app and it always says either “The payment method is invalid. Please update your billing settings.”, which I have done. Then The Uber app says “Your selected payment is not yet supported....” Really?!! I’ve used Uber with an AE card for business travel. MC has been around a long time and is widely used across the world. GET YOU ACT TOGETHER Uber!!!
  • Too many promotional notifications

    1
    By OnlyDaBest_16
    Too many useless notifications and nowhere in the app to turn them off. My only choice is to delete the app
  • Need customer service support for riders

    4
    By HQBubbles
    I love Uber, the convenience is unlike anything. HOWEVER, I consistently have drivers accept my ride, drive for a few minutes, and then make me cancel the ride. One driver in particular does it to me every time he accepts my ride. And aside from disputing the cancellation payment, there is no way to contact Uber support to make them aware of these repeat offenders who waste my time and money every morning. I’m sick of it.
  • Uber app hacked my accounts and Uber Eats immediately accrued a bunch of unauthorized charges

    1
    By Hawaii Realtor Kona
    Uber hacked my accounts and Uber Eats immediately accrued a bunch of unauthorized charges that same day I used the Uber app (charges in different countries as well as states). When I first pulled up the app, another page immediately popped up and said I needed to open a new account. Since I was pressured to get a ride, I created a new account, then got a call from my bank saying my card was hacked, and another call from Costco saying Uber eats charged on my card.. both cards were in the Uber account. So sad about this Uber! 😔💦
  • People getting chopped up and sh**!

    1
    By Nick fessed
    Nuff said
  • Combine Uber with UberEats?

    3
    By ftneek
    I feel like that would makes things easier and hope it would take up less space
  • Too expensive

    1
    By Sargis Grigoryan
    After pandemic the are crazy. Drivers can send costumers their own prices in California I don’t know about other states. So before I spend 7 dollars now I have to pay 18 or even sometime 25 it’s not wort that amount of money Uber .Now I use other taxi apps.
  • More bugs then fixes

    3
    By Celeste'sboy
    The latest update has messed everything up I can no longer tip my drivers on the app also when I schedule a ride they always arrive either 10-15 minutes early or 10-15 minutes late they never get there during the window I ask for I have also had to request multiple refunds due to getting double charged on multiple trips. Please Uber fix your problems
  • Stuck

    1
    By Fk-0ff
    I was trying to use for the first time the ubber eats option on the app and had no luck. The app would stall and not go past the add payment option so you could place the order. Terrible, garbage, if this app was a paper weight I would get better use out of it!

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