Housecall Pro
4.5

Housecall Pro

  • Category: Business
  • Release Date: 2013-09-01
  • Current Version: 4.1.0
  • Adult Rating: 4+
  • File Size: 131.81 MB
  • Developer: Codefied Inc.
  • Compatibility: Requires iOS 9.0 or later.
  • Rating Count: 1 178

Description

Housecall Pro is the #1 rated field service management program built to help run & grow your home services business from the palm of your hand. Save 15 hours a week by going paperless, allowing you to work on your business, not just for your business. Scheduling and Dispatching • Easily edit your schedule from your computer or smartphone • Simple drag and drop calendar makes managing your schedule effortless • Set recurring jobs, assign teams, and schedule arrival windows • Send jobs straight to employee calendars • Update employees with automatic notifications directly to their phones • Improve communication with in-app messaging • Attach notes and photos while out in the field Customer Communication • Keep your customers coming back by sending them job status updates throughout the entire process • Automatically send customers text and email reminders, confirmations, and en-route notifications Online Booking • Missing a call doesn’t mean missing a job when you allow your customers to book you online through your website, yelp, or Facebook • Your customers will be able to book directly into your available schedule Estimates & Invoices • Create, update, and send your customers invoices and estimates from your computer or smartphone • Automatically email estimates, invoices, and receipts • Customize line items and add services throughout the job Payment • Accept cash, checks, and debit/credit • Get paid faster processing credit cards directly through the app • Send invoices through a text to let your customers pay online directly through their phone • Directly deposit funds into your bank account Marketing • Send automatic reminder emails or thank customers for their business after the job • Stay top of mind for your customers with automated postcards delivered right to their doorstep GPS Time Tracking • Know when your team’s at the correct job site and avoid miscommunications • Quickly see where your employees are and schedule them to the closest job QuickBooks Online Integration • Import job history, customer database, and price list • Reconcile payments and invoices • Instantly sync job data into QBO Advanced Reporting • Easy to use customizable reporting widgets: see what you want to see, how you want to see it • Drive business insights through easily accessible company data Admin & Security • Automatically sync all data to your secure cloud • Allow admins to track job status from the office • Set employee permissions, because not everything happening in your business is their business • Export all customer data and job information at any time Housecall Pro Awards #1 Field Service Management App by GetApp (3 years in a row) #1 Most User-Friendly Field Service Management Solution by Capterra #1 Most Affordable Field Service Management Solution by Capterra #1 on G2 Crowd Subscription information: Upgrades to a paid subscription are through an in-app purchase. There are 3 different plans, starting at $39/month, that are flexible to your business’ needs. Payment for the subscription will be charged to your iTunes Account at confirmation of purchase. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Privacy policy: https://housecallpro.com/privacy Terms of use: https://housecallpro.com/terms

Screenshots

Reviews

  • Options

    5
    By Vicminnick
    Love this app! It’s by far the easiest, most convenient CRM software out there. Love you HCP!
  • iPad app needed!

    4
    By aspoerri
    So far I am liking the concept but I don’t like that there isn’t a specific iPad app so I have to use the phone app and blow it up so it looks tacky.
  • Updates Required

    3
    By JRW 041963
    The app works wonderfully other than, the customer data base does not automatically update from invoices created leaving me to believe it is not fully integrated. I assume this can be fixed easily by someone who is far smarter than I regarding such matters. I look forward to the resolution. On second thought, pictures are SO SLOW to upload to the app and then to attach to the invoice. I get dizzy watching the spinning indicator on the screen. When our customers book a call online, the app treats them as brand new customers. That is detrimental when we need history to know what we’ve done in the past and who has done the previous work.
  • Great software, greater staff and support crew

    5
    By Wendy Rusnell
    HousecallPro has changed the way we do business. Our customers appreciate the scheduling and on-my-way reminders, our staff loves the ability to store photos, notes, multiple addresses, etc for easy reference. Integrated instapay means money hits our account faster. The ability to run reports on virtually anything gives us great information on everything from our best selling services to our best performing employees. The staff at HousecallPro is exceptional. They are knowledgeable, helpful and professional in all they do. They care about their customers and it shows. Can’t say enough good things!
  • Notifications

    2
    By jaabney
    I don’t have an option to receive notifications.
  • None of the bugs get fixed!

    1
    By jandmtv
    Not all photos upload, constantly freezes where you have to kill the app and relaunch and it crashes left and right. How is this app still not bug free? Who’s coding this app????
  • Multi Functional keeps crews up to speed

    5
    By shellybrowne
    This software makes us so mich more coordinated. I can add jobs and update on the fly. The payments are dumping jnto quickbooks wrong so messed qb up but hopefully will be fixed.
  • Pretty good thus far

    4
    By FLooring Cheap
    I wanted a software that can manage job as well as scheduling and retain customer information form for the marketing I discovered this app online tried the free trial and all the functionality saying to match what I need it however they do not have a way to integrate with PayPal that’s the only drawback as well as not having a way to reconcile employee commissions for cost rates to make payroll
  • fraud Jaime Thomas owner of a tiny company called Jaime’s Home Care Services.

    1
    By ester123&
    I am reporting one of your customers for non payment of services using this app. I claimed my hours using this app and never got paid for my services.. this week makes it 4 weeks that I have not gotten my pay. she said she was waiting on Housecall pro to mail out a check that it takes up to two weeks well it’s passed two weeks !! so I will be sueing Jaime Thomas for not paying me! very unprofessional! and a liar and a crook!!
  • Just the right fit.

    5
    By SouthernSwag
    It’s a great opportunity to stand out. Their team is helpful and outgoing. There is a lot more to come and we like the way it’s going.
  • Manager

    5
    By manager allen
    Awesome app, works great for what we need. Would like to be able to keep inventory list on here tho.
  • Owner

    5
    By Air Handler
    Have been using the program for my HVAC business for about a month now and have nothing but good things to say so far. The customer service is always fast to answer any questions or concerns that I have. Will update if any changes occur.
  • Your business needs this program!

    5
    By R1 lover
    Sarah’s Air highly recommends this company. There program is far ahead of the competitions. The program is so user friendly you don’t need much support but if and when you do they Have the best customer support !
  • Great service & Price

    4
    By cwebbAACH
    We recently switched to HCP & it has made life so much easier for our office . It has made our scheduling and dispatching run so much smoother . Compared to our old way of doings things HCP almost eliminates a job . The ONLY down flaw is the inability to add equipment pricing for my field technicians is the reason for a 4 star rather than 5 star.
  • Love this software and app!

    5
    By JV in AC
    After years of trying to convince the owner of our company (aka my father) to ditch from paper to a hosted program, we chose House Call Pro and have loved it ever since. Very easy to navigate, helpful and responsive technical support staff, and progressive development of new features. Great business software and a must have for service companies like ours.
  • Best decision ever

    5
    By jtjulian81
    So glad I was turned on to HCP. It has helped our business exponentially. Love, love, love HouseCall Pro.
  • So Far Amazing!!!!!!

    5
    By Jimmy kirk
    How can I out into words what this company has done for my company. They literally handle everything for your business. Even got me hooked up with fundbox solely because they organized all my transactions for me enough to show lenders I’m worth it. There should be a 10 stars! This organization is the best for your company. Everyone is different so they allow you your freedom on how to organize and customize everything. Love love that they send texts and email to my customers for me. I really look like and feel like a Pro. House call is the best. I have over a decade marketing small businesses.
  • Inconsistent across platforms

    2
    By JoeG12345
    My boss uploads documents to a particular job. They are available to view/download when I am accessing by my laptop. When I go to view on my Android, the documents are not there, “sometimes.” Same goes for my iPad. Not consistent and not addressed anywhere.
  • Absolutely amazing!

    5
    By TheDudeSanders
    Their is endless things capable of accomplishing with this app! I have used excel for years for invoices, but this in my opinion blows it out of the water!! Great job guys.
  • New design?

    3
    By MarkO1234554321
    Hate the new colors. Very blah and feel like it’s gone backwards. I think it’s time the design team can make the Ap feel more rounded and streamlined. Needs some splashes of color. Easier options to schedule with less clicking. Best scheduling Ap but I feel like it needs more refinement. Still lots of clicking to get something finished. Still feels analog. I wish it looked like Monday.com or similar. It can look nice and be easy to use. Still the best scheduling Ap on the market though.
  • New updated Housecall

    5
    By tmcnamee
    I have found with Housecall they are always looking forward to make my life easier. This new version has been easy to use and the technicians didn’t freak out. So thank you
  • Option for employees to add profile headshot

    3
    By Theturtleman77
    Using the app as an employee currently trying to set up my account. Didn’t have any trouble logging into my account but there is currently not an option for adding a profile picture, there is only an option to edit background image.
  • Finally suffer that works.

    5
    By Dad of soccer player
    This is the best software for my company. I do HVAC and this has brought my company into the future. Love everything about this company. Technical support is amazing. Thank you House Call Pro..
  • Perfect

    5
    By TheRagnarokk
    I have dealt with many information systems and this one is fantastic. I work in the office and this thing does everything. I highly recommend using this for your business or to find competent help for whatever you may need.
  • So far, so bad.

    2
    By Matthew A Hester
    I’ve been using Joist for over a year now. I want something that does customer management and scheduling, not just estimates and invoices. I heard about Housecall and Markate. I used the free trial on both. I liked the look and feel of Housecall more. It seems more modern, whereas Markate has this Windows 3.1 vibe. However, Markate has been much more functional. It took me hours just to get through the initial setup of Housecall, with it having trouble loading my profile photo and business logo. I’m on LTE and using the latest $1200 iPhone. I tried reinstalling Housecall and had the same issue. Finally I got through the initial setup only to find that the app has other issues. I try to add a customer from my address book and can only do so if I scroll down the list, the search by name option will find a customer but then won’t let me select and add them. Then I somehow added one customer twice (why would it allow exact duplicate entries?), and now I can find no way to delete the duplicate. I assume other defects will show themselves soon. Maybe I’ll go back to Markate or a combination of Joist and iPhone calendar. Housecall costs twice as much per month as Markate. And Joist is free.
  • HPC is the bomb!

    5
    By Tombo55
    It’s hard to believe that this software is responsible for changing my whole business, but it has. I can’t imagine doing business without it now.
  • Technician

    1
    By geo ban
    Terrible was told I would receive a call within 10 minutes then text said 30 minutes and it has been an hour and a half still no call or technical help with the app has no format to completely delete and install from the beginning
  • Only works in portrait mode on iPads!

    2
    By reubenrock
    I was excited about Housecall Pro until I downloaded it on my iPad. My field techs all use iPads. I use an iPad during my frequent business travel. But HCP’s app only works in portrait mode, not landscape mode. That makes my keyboard case useless, which means I’m not going to be scheduling jobs or doing anything else in HCP on my iPad. PLEASE release an iPad version of your app!
  • HVAC contractor

    4
    By gamer90154
    HCP streamlines a lot of paperwork and customer information. The newly integrated Service plans feature is great. I wish they had a place to store customer equipment information other than in the “customer notes”. I have referred to a friend with a landscaping company and another with a pressure washing company.
  • Nice and simple

    5
    By Rattlerhunter
    Super easy app/System to use, keeps you lined up with what needs to be done to be sure nobody gets forgotten. I will recommend Housecall pro to all my home services friends.
  • Love HCP

    5
    By Abgdhji
    We have an HVAC company and love HCP. Haven’t filled out a paper invoice for over a year.
  • Well I like it...

    5
    By Vta scanner
    It works great for me. I have sent a lot of business to house call pro because I’m sold. Minor problems that I’ve ran into, pictures do take a lot of time to load. Mobile version could use some work.
  • Awesome app

    5
    By hvac-tech
    Housecall pro is very easy to use and is friendly to both office staff and service technicians. You can upload price lists easily. It makes dealing with paperwork easier.
  • Business Lifesaver

    4
    By bill24mcc
    I am new to HCP and so far I love it. There are a few features I would appreciate though. A separate iPad app that supports Landscape Mode would be great. Since it is currently tailored for the iPhone, on the iPad everything looks blown up and somewhat distorted. The abilities to manage the business in the field and on the road works best for me using the website on the iPad due to more flexibility. There has been some growing pains associated with migration to using HCP from other software, but overall the customer support alone makes it very much worth every penny.
  • Incomplete and missing so much

    1
    By goat island rocker
    I’ve been a user now for 4 years my feelings are just bland on this software it’s incomplete and missing so many features I’ve lost information on my jobs uncountable times after imputing the information you can’t go back in your calendar on mobile more then 2-4 weeks they took away the text to customer feature from the legacy users and when I called in they said it was 140 more per month for that now... I’ve been with house call pro from the beginning and it feels like they just don’t care about that there are so many up charge extras in this app you could literally be paying upwards of $500 a month... that’s allot for a one van operation. Sadly this is probably the last month I’ll be using house call pro I’ve just been to frustrated for to long
  • Great platform

    4
    By your local small business
    We’ve recently been integrating to housecall pro as a business and my only complaint is it’s not really compatible with the iPad. I hope there will be an update soon so using the app on an iPad isn’t so difficult. The computer and phone formats are great, but considering we do a lot of work on iPads rather than computers, it’s a huge inconvenience. I can’t even really explain the format it’s in. I think it’s just the phone format zoomed in to fit the larger screen. I do hope this gets updated and fixed and hopefully the iPad will look more like the desktop version? Considering it’s a large enough screen to fit everything. Otherwise we’re loving housecall pro
  • Perfect for The Flying Wrench!

    5
    By FlyingWrench
    We run a mobile lawn mower and small engine service shop and juggle 10-15 jobs a day with multiple vans running all over the place. HCP has made scheduling, managing customer and invoicing so incredibly simple. It has changed how we do business and is instrumental in our growth. Thanks HCP for some amazing software! Owner - The Flying Wrench
  • Easy to use and a fantastic app!

    5
    By C. Kendall
    I use this app all day every day and it’s so great for keeping track of jobs employees and scheduling.
  • Beginning stages

    4
    By Randy in Stockton
    I’m sure there is a lot to learn, but one very important aspect of an all in one program is integration. They integrates QuickBooks online, and can sync your calandras, but a major update of allowing the customer to migrate over their current merchant services account to work with the program would have scored them a 5. Im am not a fan of their provider. Before choosing my current merchant services, researches a lot of companies, and my current provider is by far the cheapest with the most bell and whistles
  • Very easy to learn

    5
    By WiFishDoc
    I want to say I’ve tried a few different applications and this seems to be by far the easiest and most effective
  • Please make a landscape version for the iPad.

    3
    By Starblossom
    The app is good with the exception that it would be easier to type if there was a landscape version for the iPad. The app does not take up the full screen of the iPad and it makes the keyboard small and difficult to type reports on the job.
  • Great app

    4
    By MexiKing99
    Our team really enjoy using this app it’s very helpful. The Zillow info helps tremendously. Easy to track invoices. Great Features. Would love if you guys put a back button in the app. If you accidentally try to add someone to the community you can’t press back only “cancel Button which erases what has been inputed into the invoice or estimate. . Thanks.
  • Great APP, Easy To Use

    5
    By Royal Rooter Man
    So far everything is going well and is easy to setup.
  • Diamond Cleaning CO. LLC

    5
    By Diamond Cleaning CO. LLC
    Absolute Awesome App! Customer service is better than I’ve ever experienced with an App or Software company!!
  • Easy to use, great software.

    5
    By Doyle19
    Thanks to Housecall Pro, I love it, easy to use and Very professional.
  • Love this!

    5
    By Jakenbake1967
    This app has brought us into the 21st century as a company! Our customers love that we are now paperless, and our office has less paperwork = win win!!
  • Good idea if it worked

    3
    By jordanstroup
    My app doesn’t even load my schedule for the week and has caused me to miss hours and days because the job never came thru on my end. To many bugs for me to have to rely on this
  • Employee’s side access

    3
    By Berik Ayapov
    Everything is ok, but it’s big minus that employee can’t get access to his account through the web. Through app only.
  • HCP as a provider is amazing... the app not so much.

    3
    By Maids Dish The Dirt
    The mobile app loses so much functionality for the admin/owner that is available on a PC. If you require the software HouseCall Pro offers there is an extremely good chance you’re ALWAYS on the go. Losing touch with about half of the features because you’re out and about doing the jobs that require HCP to begin with is like drying off with a soaking wet towel. There are so many functions, in my opinion, that need to be available on the mobile version for admin/owner— Keep in mind I have only been migrating over to HCP from HomeBase and other softwares for less than a week so I likely haven’t even discovered every tool yet. There’s still enough missing on the mobile version that has me teetering on the fence about continuing to use it.... especially for how expensive it is. $179/month just so my whopping 2 employees can clock in/out when they arrive at a clients home? A couple ideas that would increase the value of HCP are listed below.. hopefully maybe they’ll come to fruition. 1) the ability to assign an employee’s shift to a particular job. I have a cleaning company and girls that clean several homes in one day. I want to be able to assign labor hours to a job and upon completion/invoice payment see how much was paid to ya vs what I have to pay in payroll. Why not have this feature considering all of the other elements already exists. 2) It would be cool to be able to make group chats where you can mismatch employees depending on who their teamed up with that day. It would cut out a lot of copy paste communication. I want to be able to speak to a team as a team when we aren’t a together. I will update my review as updates happen.

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