Housecall Pro
4.5

Housecall Pro

  • Category: Business
  • Release Date: 2013-09-01
  • Current Version: 3.7.60
  • Adult Rating: 4+
  • File Size: 129.85 MB
  • Developer: Codefied Inc.
  • Compatibility: Requires iOS 9.0 or later.
  • Rating Count: 1 011

Description

Housecall Pro is the #1 rated field service management program built to help run & grow your home services business from the palm of your hand. Save 15 hours a week by going paperless, allowing you to work on your business, not just for your business. Scheduling and Dispatching • Easily edit your schedule from your computer or smartphone • Simple drag and drop calendar makes managing your schedule effortless • Set recurring jobs, assign teams, and schedule arrival windows • Send jobs straight to employee calendars • Update employees with automatic notifications directly to their phones • Improve communication with in-app messaging • Attach notes and photos while out in the field Customer Communication • Keep your customers coming back by sending them job status updates throughout the entire process • Automatically send customers text and email reminders, confirmations, and en-route notifications Online Booking • Missing a call doesn’t mean missing a job when you allow your customers to book you online through your website, yelp, or Facebook • Your customers will be able to book directly into your available schedule Estimates & Invoices • Create, update, and send your customers invoices and estimates from your computer or smartphone • Automatically email estimates, invoices, and receipts • Customize line items and add services throughout the job Payment • Accept cash, checks, and debit/credit • Get paid faster processing credit cards directly through the app • Send invoices through a text to let your customers pay online directly through their phone • Directly deposit funds into your bank account Marketing • Send automatic reminder emails or thank customers for their business after the job • Stay top of mind for your customers with automated postcards delivered right to their doorstep GPS Time Tracking • Know when your team’s at the correct job site and avoid miscommunications • Quickly see where your employees are and schedule them to the closest job QuickBooks Online Integration • Import job history, customer database, and price list • Reconcile payments and invoices • Instantly sync job data into QBO Advanced Reporting • Easy to use customizable reporting widgets: see what you want to see, how you want to see it • Drive business insights through easily accessible company data Admin & Security • Automatically sync all data to your secure cloud • Allow admins to track job status from the office • Set employee permissions, because not everything happening in your business is their business • Export all customer data and job information at any time Housecall Pro Awards #1 Field Service Management App by GetApp (3 years in a row) #1 Most User-Friendly Field Service Management Solution by Capterra #1 Most Affordable Field Service Management Solution by Capterra #1 on G2 Crowd Subscription information: Upgrades to a paid subscription are through an in-app purchase. There are 3 different plans, starting at $39/month, that are flexible to your business’ needs. Payment for the subscription will be charged to your iTunes Account at confirmation of purchase. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Privacy policy: https://housecallpro.com/privacy Terms of use: https://housecallpro.com/terms

Screenshots

Reviews

  • Well I like it...

    5
    By Vta scanner
    It works great for me. I have sent a lot of business to house call pro because I’m sold. Minor problems that I’ve ran into, pictures do take a lot of time to load. Mobile version could use some work.
  • Awesome app

    5
    By hvac-tech
    Housecall pro is very easy to use and is friendly to both office staff and service technicians. You can upload price lists easily. It makes dealing with paperwork easier.
  • Business Lifesaver

    4
    By bill24mcc
    I am new to HCP and so far I love it. There are a few features I would appreciate though. A separate iPad app that supports Landscape Mode would be great. Since it is currently tailored for the iPhone, on the iPad everything looks blown up and somewhat distorted. The abilities to manage the business in the field and on the road works best for me using the website on the iPad due to more flexibility. There has been some growing pains associated with migration to using HCP from other software, but overall the customer support alone makes it very much worth every penny.
  • Incomplete and missing so much

    1
    By goat island rocker
    I’ve been a user now for 4 years my feelings are just bland on this software it’s incomplete and missing so many features I’ve lost information on my jobs uncountable times after imputing the information you can’t go back in your calendar on mobile more then 2-4 weeks they took away the text to customer feature from the legacy users and when I called in they said it was 140 more per month for that now... I’ve been with house call pro from the beginning and it feels like they just don’t care about that there are so many up charge extras in this app you could literally be paying upwards of $500 a month... that’s allot for a one van operation. Sadly this is probably the last month I’ll be using house call pro I’ve just been to frustrated for to long
  • Great platform

    4
    By your local small business
    We’ve recently been integrating to housecall pro as a business and my only complaint is it’s not really compatible with the iPad. I hope there will be an update soon so using the app on an iPad isn’t so difficult. The computer and phone formats are great, but considering we do a lot of work on iPads rather than computers, it’s a huge inconvenience. I can’t even really explain the format it’s in. I think it’s just the phone format zoomed in to fit the larger screen. I do hope this gets updated and fixed and hopefully the iPad will look more like the desktop version? Considering it’s a large enough screen to fit everything. Otherwise we’re loving housecall pro
  • Perfect for The Flying Wrench!

    5
    By FlyingWrench
    We run a mobile lawn mower and small engine service shop and juggle 10-15 jobs a day with multiple vans running all over the place. HCP has made scheduling, managing customer and invoicing so incredibly simple. It has changed how we do business and is instrumental in our growth. Thanks HCP for some amazing software! Owner - The Flying Wrench
  • Easy to use and a fantastic app!

    5
    By C. Kendall
    I use this app all day every day and it’s so great for keeping track of jobs employees and scheduling.
  • Updates Required

    3
    By JRW 041963
    The app works wonderfully other than, the customer data base does not automatically update from invoices created leaving me to believe it is not fully integrated. I assume this can be fixed easily by someone who is far smarter than I regarding such matters. I look forward to the resolution.
  • Beginning stages

    4
    By Randy in Stockton
    I’m sure there is a lot to learn, but one very important aspect of an all in one program is integration. They integrates QuickBooks online, and can sync your calandras, but a major update of allowing the customer to migrate over their current merchant services account to work with the program would have scored them a 5. Im am not a fan of their provider. Before choosing my current merchant services, researches a lot of companies, and my current provider is by far the cheapest with the most bell and whistles
  • Very easy to learn

    5
    By WiFishDoc
    I want to say I’ve tried a few different applications and this seems to be by far the easiest and most effective
  • Please make a landscape version for the iPad.

    3
    By Starblossom
    The app is good with the exception that it would be easier to type if there was a landscape version for the iPad. The app does not take up the full screen of the iPad and it makes the keyboard small and difficult to type reports on the job.
  • Great app

    4
    By MexiKing99
    Our team really enjoy using this app it’s very helpful. The Zillow info helps tremendously. Easy to track invoices. Great Features. Would love if you guys put a back button in the app. If you accidentally try to add someone to the community you can’t press back only “cancel Button which erases what has been inputed into the invoice or estimate. . Thanks.
  • Great APP, Easy To Use

    5
    By Royal Rooter Man
    So far everything is going well and is easy to setup.
  • Diamond Cleaning CO. LLC

    5
    By Diamond Cleaning CO. LLC
    Absolute Awesome App! Customer service is better than I’ve ever experienced with an App or Software company!!
  • Easy to use, great software.

    5
    By Doyle19
    Thanks to Housecall Pro, I love it, easy to use and Very professional.
  • Love this!

    5
    By Jakenbake1967
    This app has brought us into the 21st century as a company! Our customers love that we are now paperless, and our office has less paperwork = win win!!
  • Good idea if it worked

    3
    By jordanstroup
    My app doesn’t even load my schedule for the week and has caused me to miss hours and days because the job never came thru on my end. To many bugs for me to have to rely on this
  • Employee’s side access

    3
    By Berik Ayapov
    Everything is ok, but it’s big minus that employee can’t get access to his account through the web. Through app only.
  • HCP as a provider is amazing... the app not so much.

    3
    By Maids Dish The Dirt
    The mobile app loses so much functionality for the admin/owner that is available on a PC. If you require the software HouseCall Pro offers there is an extremely good chance you’re ALWAYS on the go. Losing touch with about half of the features because you’re out and about doing the jobs that require HCP to begin with is like drying off with a soaking wet towel. There are so many functions, in my opinion, that need to be available on the mobile version for admin/owner— Keep in mind I have only been migrating over to HCP from HomeBase and other softwares for less than a week so I likely haven’t even discovered every tool yet. There’s still enough missing on the mobile version that has me teetering on the fence about continuing to use it.... especially for how expensive it is. $179/month just so my whopping 2 employees can clock in/out when they arrive at a clients home? A couple ideas that would increase the value of HCP are listed below.. hopefully maybe they’ll come to fruition. 1) the ability to assign an employee’s shift to a particular job. I have a cleaning company and girls that clean several homes in one day. I want to be able to assign labor hours to a job and upon completion/invoice payment see how much was paid to ya vs what I have to pay in payroll. Why not have this feature considering all of the other elements already exists. 2) It would be cool to be able to make group chats where you can mismatch employees depending on who their teamed up with that day. It would cut out a lot of copy paste communication. I want to be able to speak to a team as a team when we aren’t a together. I will update my review as updates happen.
  • SPOTLESS KTH

    5
    By Spotless KTH, LLC
    The best app for scheduling, automation, and connecting social media and manage your clients all in one app! Stay organized and look super professional. Present your services the best way by using this app! You will not regret it! The only thing you will regret is not using this app!!!!!
  • Love!

    4
    By rachel.joe
    Absolutely love the system, I just wish the app’s layout was a little easier to understand and ran smoother. Excellent program though!
  • REFERRAL

    5
    By C36CrackAA
    I own a small plumbing company where I receive most of my work from repeat customers and referrals. A really good friend of mine, who also owns a plumbing company similar to mine referred HCP to me. I felt if it’s good enough for him then it might be good enough for me. Well needless to say I’ve been using it for over a year and I wish I knew about it sooner. Just the fact that it saves me 20 plus hours a week not being on the computer is priceless. My business is built on referrals and so was this. Thanks HCP. Angelo L.
  • Perfect fit for a 1 man show

    2
    By realrating07
    If you’re a company looking to grow and want a platform that offers scalability, this is NOT the platform for you. Housecall pro is clunky, non-customizable with a support team that offers absolutely no help. After testing with just 3 of our crews we were not impressed.
  • Transitioned easily.

    5
    By Try"nHard71
    I purchased the Housecall Pro software to help me run my Wildlife trapping business. Soon after I merged with another company and they liked Housecall Pro so much they converted all their recurring services from the system they were using to Housecall Pro. Easy to learn and versatile enough to make changes seamlessly. Would refer to anyone looking for a full service office staff in the convenience of a mobile device.
  • Awesome software

    5
    By Mrs.Lake
    I’m starting my own house cleaning business and this app makes life way much easier all the information I need is on my phone, It’s like having an office in your pocket!
  • App

    1
    By 4U Pro Services
    App for apple very simple and very small can’t open the app to normal work mode. Not that user friendly, Needs a lot of work.
  • Great customer support

    5
    By LA maids
    Used Freshbooks and Appointment plus for invoicing and scheduling And although both have advantages over Housecall, the convenience of having the functions combined and the improvements being made to strengthen this app has made it more than worth the change
  • Very well done

    5
    By Ke4jrv
    I’ve watched and compared this company and app for quite some time before i joined Housecall Pro. I’ve been very happy with it. It has also helped me generate more revenue.
  • text4tech

    5
    By text4tech.com
    Absolutely Brilliant
  • Horrible Customer Service!

    1
    By dallas123tx
    Horrible Customer Service!
  • Very pleasantly suprised

    5
    By Stoner6
    I use this app for my housecalls practice, and am now using it exclusively for scheduling, visits, and invoicing. It’s not perfect, the maps don’t always load, I’m not sure all my patients get all the texts, but other than minor issues, it’s been amazing! If I could figure out how to message on the app, as well as clear some of the contacts imported, it might be perfect. I love the texts I get from customer service, checking on me. Please keep improving this app! Thank you!
  • Slow

    2
    By RachelLynnTudehope
    The app runs really slow and can take 2-3 mins to load an invoice to get the signature. Slows me way down.
  • Great app and amazing customer service!

    5
    By N & N Electric
    The desktop version has a lot more features but the app is great for on the go! Can’t say enough how great the customer service is at House Call Pro so if there ever is an issue just know that they will be there to help!
  • Incredible Value

    5
    By Cosmic Charlie 7158
    Of all my business expenses, HCP may very well be the greatest value. Thanks Roland and team HCP!
  • Love the App but keep changing the prices

    1
    By Ollie2015
    I used to like this app. It was free for one man small business. Then they changed it overnight even though the App description said that it was free. It was raised to $39.99 per month and now is $49.99. Customer support has declined. 9/26/18 I received a call and they also have a 99.99 account activation. Update: Received this email from the App on 12/9/18. Codefied Inc. responded to your review of Housecall Pro Codefied Inc. "Hi, We want to sincerely apologize for your most recent experience. Yes we did cancel our free app leaving the lowest plan at $49/month. The $39/month is the quote that is billed every 12 months. We feel that our application will help you more then cover the cost by streamlining your business operations helping you complete more jobs. We would love to chat about some of those features that will help you out. Please do reach out. 877-944-9010." Once again, you are not upfront about the details of the paid subscription. You mentioned the $39 and $49 per month but you completely forgotten to mention the $99 activation fee. I used to love this app when it started. It was helping me a lot but you need to work on how you handle communication/details of description and be upfront. I completely understand not nothing in life is free but you should have grandfather in the old customers. I see a trend on apps. First is free and when you get more subscribers (referrals from users like myself), developers changed their contracts. It has happened to me more than times. Many times, just like the Apple Beta Version, I take time to sent information and surveys to help the developers. From a business point of view, you can’t start a service for $50, and after you create a clientele, change the service by 500%. Just IMHO.... Good luck!
  • Multi Functional keeps crews up to speed

    5
    By shellybrowne
    This software makes us so mich more coordinated. I can add jobs and update on the fly.
  • Wouldn’t Want To Lose it

    5
    By Kuul Blu
    it isn’t perfect but nothing else out there comes even close. Worth every penny. My field techs love it!
  • Love HCP

    5
    By DB Chill
    We started using HCP in April 2018 And love it. It gives us better communication with our technicians and customers for a streamline experience. The Mastermind events are great. The company is helpful to us contractors and is always looking to expand for us.
  • Blas Carpet

    5
    By Blas Carpet
    I really love the app!! It’s got a lot of potential. There is little thing that would make it better thou. I would really love to give my feed back to make it better if someone from the housecall pro team wants to get in touch with me.
  • Marlon Schneider R

    5
    By Marlon S R
    Very helpful, and great technical support. They are very professional, and there is no limits for services that they can put in place to best fit your needs. I am very pleased with this application.
  • HCP has been amazing for our company!

    5
    By Performance Painting
    Thank you!
  • Already loving it

    3
    By JoeBrutz
    Too early to give 5 stars but my trial version already blows away what we were using. Excited to see how this thing runs in real time!
  • Aqua Pools Del Valle llc

    5
    By Black Nnight
    Incredible app it’s all in one no more handsels of jumping from one App to another thank you... PS. Keep up the excellent work😉
  • If you need help organizing your business.. you need HCP

    5
    By WHattley
    I am virtual assistant for a small service business. Most service business have the potential to grow but get stuck with the owner answering phones, scheduling, installing, repairing, and helper...etc. Are you tired of paperwork, need online presence, need to keep in touch with your clients and workers? HouseCall Pro is the answer.
  • President

    5
    By Jimi / Patriot Plumbing
    We have used other software for our company and it was a challenge to get the basic functions correct. House Call Pro is so easy to learn and use it is just amazing. We sync’s seamlessly with QuickBooks. So many added features that makes the daily office paperwork quicker. It gives a professional image to our clients and sets us ahead of our local competition. Great work House Call Pro!!! Highly recommended for any service company. 👍
  • Options

    3
    By Vicminnick
    Please, PLEASE add the ability to create multiple options (estimates) under the estimates like web version. Also, iPad version! This app could be HUGE if there was a native version of the app for iPad. Those are my only two complaints. I’m a owner of a plumbing business also a technician.
  • HouseCall Pro is #1

    5
    By ngerrald
    HouseCall Pro is the best HVAC software on the market! It will organize your company and keep you ahead in the game!!! Can’t say enough
  • So convenient!

    5
    By sjanew
    My bosses use this app for their business and as an employee using the app daily, I can say it makes the day so much easier! I just tap to clock in and out, and I can check what jobs I have at any time. I can talk to my coworkers, bosses, and clients through the app alone. The app provides all the information I need to get my jobs done, there’s never any need to gather extra information, phone numbers, etc. it’s all right there in one little app! I Love using it, and I highly recommend it for any business.
  • Kings of Steam

    5
    By Kings of Steam
    If you are on the fence about housecall pro then you are loosing reviews and customer by not signing up. It has improved our business and obtained more reviews faster by using there services. The monthly service fees is pennies for what it will help you make with online booking.

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