DoorDash - Food Delivery
4.77097

DoorDash - Food Delivery

  • Category: Food & Drink
  • Release Date: 2013-10-10
  • Current Version: 4.45.1
  • Adult Rating: 12+
  • File Size: 245.98 MB
  • Developer: DoorDash, Inc.
  • Compatibility: Requires iOS 13.3 or later.
  • Rating Count: 12 025 259

Description

Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love -- we'll take care of the rest. YOUR FAVORITE RESTAURANTS JUST A FEW TAPS AWAY Choose from a huge variety of cuisines, from your local sushi spot to the comfort food you crave. Get your favorite meals faster with quick and easy ordering. SUBSCRIBE TO DASHPASS DashPass offers lower service fees and $0 delivery fees, with thousands of local restaurants recently added. NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. PAYMENT Conveniently pay via Apple Pay or credit card. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities. Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia. Visit doordash.com to learn more.

Screenshots

Reviews

  • Surplus inflated charge for order cancelation

    1
    By Byday
    I was charged more than half to cancel my order. I literally canceled my order within 1-2 minutes once I found how to cancel it, which wasn't easy to locate. I realized I had the wrong delivery address listed. I canceled right away. My order was 28 and my refund was 7.99. Complete rip off.
  • It’s The Restaurants For Me!

    3
    By Bigwannie
    Last Year Dealing With DoorDash I Had Very Few Problems And Would Received Every Single Item That Was Ordered Now This Year 2021 It’s Been Very Aggravating Cashing Out All This Money Threw This Service And Almost Every Order I Do Never Has The Exact Complete Order, Items Are Always Missing And I Do Not Blame DoorDash I Blame The Restaurants For Not Double Or Triple Checking The Customers Order To Make Sure Every Item Is There Before Sending The Order To The Dasher Which Then Makes Me Have To Bother DoorDash Customer Service For Help And Resolvement Which I Appreciate Because It Get Resolved But I Just Restaurants And DoorDash Since Yall Are Working Together Someway Somehow Would Do A Better Job At Make Sure Their Customers Orders Are Complete With Every Single Item Before Sending It Out Is All I’m Saying.
  • Disappointed!

    2
    By Luchgx
    Almost all the time my order is messed up in someway. For example, today I got an order that wasn’t even mine and what I purchased. Sadly this has happened more than once.
  • Doordash pass issue

    3
    By DanAnderson1
    I signed up for the doordash pass. It stated that my first two orders were 50% off but only let me use it once!
  • The Dashers are always pleasant and handle the orders with care!

    5
    By gduejrbyisnev
    I enjoy this service. Unfortunately the times I use it I get continual “oops something went wrong” maybe too many users flooding at one time.
  • Lagged communication

    1
    By getmemyfood
    If you can’t pass a message from the driver instantly what is the point of using an anonymous number to communicate? I received the message after the driver was back to the restaurant.
  • Service Fees

    1
    By WBGolf77
    Crazy service fees! $42 meal and then $5 delivery fee, $9.50 service fee and then $8 driver tip. CRAZY! I'm done
  • YOU NEED ROBOTS!

    5
    By Future_you
    Great developers, great customer service, friendly user interface, but the Dashers are AWFUL! The handling of the food includes fully melted ice cream, toppled-over drinks, spilled sauces, and cold dinners. Sometimes I wonder if they're alcoholics because the little car icon is doodling on my screen. I've reached the conclusion, the problem is not Doordash, the company, it's HUMANS and their imperfect meat and bones. You want your company to be more successful? GET TERMINATORS! Hasta la Doordash, baby!
  • The experience

    5
    By Yoyoyotoyy
    Good
  • Lots of bugs

    1
    By WUOM
    Suffice to say inaccurate deliveries, over charged, poor restaurant to driver communicates. Like the idea but very unimpressive.
  • They always get my order wrong and it’s obscenely expensive

    1
    By gregorythemad
    There’s a 95% chance your order will be wrong. And when it is they won’t refund it.
  • The most terrible app out there

    1
    By HungryBih
    They always mess you the food and never like giving refunds or even helping with the problems. You’re better off on Uber eats or anything else. Terrible dashers and communication!
  • DoorDash

    4
    By eli door
    All good until my Oder was canceled because the store was closed and now I don’t have my money
  • love it

    5
    By blaqueberry35
    i love you door dash keep my food fresh now 🙂🥰😍
  • 😀

    5
    By pejaee
    Awesome 😎
  • App addition

    5
    By Josh__012819
    Would be great if there was a dark mode
  • Awesome

    5
    By Bash4077
    So far everything has been awesome, I just wish that some restaurants would have drinks on their door Dash menus.
  • Love this service

    5
    By Mrs...Smart
    Very convenient!
  • Mistakes

    1
    By Tired of DDash
    Orders are always wrong. Pain to get a refund, they always blame the restaurant.
  • Super fast!

    5
    By Jethro2000
    We’ve used a few of these different apps and this one stands out by far!
  • Latest Update

    2
    By Anelga
    Since the latest update delivery details are not saved. Please fix.
  • Door dash

    5
    By ypceli
    Love the app
  • Thanks!

    5
    By Gramma Dana
    Love this service! Thank you DoorDash,you rock!
  • Doesn’t work with iPad

    1
    By Mr.黑熊
    This app works fine on an iPhone, but it doesn’t work at all on my iPad. It keeps telling me to update the app, but they don’t have an updated version that works for my iPad. They really need to fix that.
  • Horrible delivery share system

    2
    By Dachy98
    I’ve been using doordash for a while now and have subscribed to dashpass because i usually order a lot and it was definitely worth it. Recently almost all my orders arrived late, soggy and cold. I would gladly pay extra to get my order here first but that’s not even an option. I’m seriously considering going back to uber eats as i have that option without paying for an eats pass. Step up your game doordash!
  • Customer Service backwards

    1
    By TaylorJoyce123
    DoorDash recently started doing grocery orders. I decided to use their service, my order was incorrect and upon receiving the order it took me a until the next time I used the app, less than 2 weeks, to report my items were incorrect. I used the chat to be advised on how to fix the mistake, I was thinking a refund or credit, and they told me through automated messages too much time had passed. They don’t have a policy on refunds it is to their “discretion.” What bothered me is that they continued to call me on the phone immediately after they ended the chat, to continue to tell me they could not issue a refund. Why waste my time with a phone call? Nathalie Odette D then proceeded to ask me, “well why did it take so long for you to report the items?” Frustrated with this follow up phone call, I proceeded to explained, with two crying babies in the background, I’m a working mother using door dash to order groceries. My life is busy, the next time I went to use app I reported the issue. It was less then 14 days later. For someone with children, working from home, during summer vacation it’s not easy to just go back on the app and report my issue with their service. Then she proceeded to ask if I wanted to refund to my card or account. I didn’t receive a refund, so why would she ask me that question? Door dash isn’t cheap to use, I have placed many orders prior to this incident. My account doesn’t reflect abuse of requesting refunds on orders. Very backwards, the last person I need is a customer service of DoorDash to question my reporting of incorrect items being delivered. DoorDash is a delivery service, they should be able to delivery those services correctly and correct mistakes when they happen.
  • Enjoy this service

    5
    By laceybarfoot
    Been so helpful to me!
  • Great customer service

    5
    By hajalw
    Thanks for the polite experience.
  • Horrible

    1
    By 👍👍👍👍👍👍five star
    Absolutely terrible customer service, functioning they need to fix things
  • Service of DoorDash

    5
    By DrenaJW
    I tried Ubereats one time and didn’t like the service. Always have good service with DoorDash.
  • Boycott door dash

    1
    By 7236942MK
    Horrible company that does not care about the restaurants or their drivers. My restaurant has called multiple times to turn off the online ordering but they send dozens of people every day anyway. Waste everyone’s time and money.
  • A must-have for city slickers!

    5
    By CPstudent45
    I just moved to a big city and I tell you, this is a game changer!!! So many places, it’s hard to choose!! But this app makes it extremely easy to not only try anything you want, but also get it right to your door for a super low price!!! I babysit quite a bit and this is awesome for getting food without ever leaving the house!! Love it!!
  • Great if you live in the city, anything else it’s a long shot.

    3
    By SugarPlumPrincessMinion
    I live in Philadelphia, but more on the outskirts. I can’t even count the number of times I’ve placed an order and had no dasher to deliver it to me. It’s extremely frustrating especially because by the time you notice your food is still not on its way, all the surrounding restaurants are closed leaving you with no food. For me this is tough due to my already hard to accommodate work schedule. Yes, you’ll get a refund and the apologies at an abundance, but sometime you just want the meal you ordered, you know? Either way, if you live in the city you have nothing to worry about.
  • food

    5
    By piolko1236;7,
    nice come fast and always fresh lol
  • ❤️

    5
    By GrubHub Goat
    Simply great
  • Not worth the wait.

    1
    By myynameismegann
    Takes too long for cold not fresh food. They have no desire to ensure you get your food fresh and hot. The place prepares it an hour or more before the delivery person gets there and keeps it under hot lamps ?? That’s disgusting. I worked food industry for a long time no restaurant should want to do that and be encouraged to do so. Most hold times are like 15 mins before quality drops so what’s the point of paying more for garbage food.
  • Wen they cancel ur order it take them so long to give u ur money bk

    1
    By jazz1033
    Wen they cancel ur order it take them so long to give u ur money back
  • Sort of sleazy

    1
    By cmoon
    An item was missing from an order. I whent through the app to try to resolve it. I was refunded 50% of the value. I'll use Uber eats from now on.
  • Convenient

    5
    By The_Belle
    I enjoy Door Dash. It’s very convenient. Pricey but you pay for the things you want in life. I’m thankful for the dashers who deliver for us!
  • Life saving

    5
    By Banana283638
    I can be lazy
  • Door dash service from app

    1
    By Suzy Creamcheese1
    I have had trouble with DD severy time I've used it. The cancel button doesn't let me use it & DD has been taking $9.98 out of my bank account twice a month since February & I can't stop them. I think this place is horrible.
  • Good service

    5
    By Anonymous2104
    They should do more places
  • Worst app

    1
    By locusst
    Completely messed up my order it’s a joke that u have 4 starts. All just get my food this is a joke of a company don’t download it’s a joke
  • It serves it’s purpose mostly

    3
    By tilda sweet
    Food is often cold or wrong but I didn’t have to go out to get it so thanks I guess. I will say it’s gotten worse over time but at least if you don’t get your food at all you get a refund 🤷🏾‍♀️.
  • 50/50

    3
    By JJ4CAT
    In my opinion, Door dash delivery has been great at times and yet failed to “deliver” at other times! They have been prompt in communication when meals were delivered with missing or incorrect items! There have been times however when my food was delivered to the incorrect door and communication with non-English speaking delivery representatives was challenging! Overall, I have contacted doordash during these frustrating times and they have proven to either correct the issue or have compensated me for the inconvenience!
  • Food is almost always cold

    1
    By Gun pro222
    This is probably area dependent but over half my orders arrive Ice cold since dashers decide to do multiple orders at once. I really wish DoorDash wouldn’t allow this, waiting 1hr+ after placing an order (usually takes 20/30 mins with a good dasher) and receiving cold food turns me away from this app.
  • Shari Heim. I needed a later delivery time tomorrow and your app wouldn’t allow it!!!

    2
    By sharibear10
    Not sure why I couldn’t place my order w just 1 credit card on file! Had to add my personal card for a business expense. I don’t appreciate this!
  • Yesterday

    3
    By smashdashngo
    Sometimes the order isn’t right should have dasher repeat order at restaurants
  • TOO EXPENSIVE

    4
    By Mcken295
    I really wish it wasn’t so much more expensive on the app then on the actual menu

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