DoorDash - Food Delivery
4.77227

DoorDash - Food Delivery

  • Category: Food & Drink
  • Release Date: 2013-10-10
  • Current Version: 4.9.0
  • Adult Rating: 12+
  • File Size: 133.18 MB
  • Developer: DoorDash, Inc.
  • Compatibility: Requires iOS 13.0 or later.
  • Rating Count: 9 031 066

Description

Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love -- we'll take care of the rest. YOUR FAVORITE RESTAURANTS JUST A FEW TAPS AWAY Choose from a huge variety of cuisines, from your local sushi spot to the comfort food you crave. Get your favorite meals faster with quick and easy ordering. SUBSCRIBE TO DASHPASS DashPass offers lower service fees and $0 delivery fees, with thousands of local restaurants recently added. NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. PAYMENT Conveniently pay via Apple Pay or credit card. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities. Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia. Visit doordash.com to learn more.

Screenshots

Reviews

  • Canceled order and stole my 1st time half off coupon

    1
    By duffwinters
    If I could rate 0 I would. No customer service? I ordered for the first time and waited an hour and a half after the restaurant prepared my order, just for the app to finally notify me that my order was cancelled. I was given “half off my first order” and that coupon is no longer available even though my first order was cancelled. Also, I HAVE NOT RECEIVED ANY REFUND!! Now I’ll go to sleep hungry after a double shift. So frustrated and never using this again unless given my refund and a free order.
  • Good but needs work

    4
    By bayareamoneycounty415
    Whenever I order food & ask the driver to bring me something extra like ranch, barbecue sauce, or napkins they never do so. They also constantly miss the exit for my house & end up taking like an extra 20 minutes to deliver my food. Please work on your direction system & also ask your drivers to please read the text messages & delivery directions that the customers send.
  • Good people

    5
    By gsushekshz
    Ggood a people
  • Not to happy!!!!!

    1
    By kaahuna4
    The past few times I’ve ordered food has arrived cold and it’s not worth the delivery fee
  • Always over charging my card

    1
    By foodman 420
    Make sure to check your bank statements they always over charge me !
  • OVERCHARGE

    1
    By maddasherprancer
    WHY DOES THE TOTAL SAY ONE THING YET THE CHARGE TO THE CARD A HIGHER AMOUNT? ONLY HAD EXACT CHANGE ON MY CARD SORRY!! NOW MY PREPAID UNEMPLOYMENT CARD I USE TO FEED MYSELF, MY WIFE, AND MY FAMILY IS TEMPORALLY FROZEN DUE TO “TOO MANY DECLINED TRANSACTIONS.” ALSO NOT TO MENTION, I HAD TO REMOVE CERTAIN ITEMS THAT WERE ESSENTIAL TO MY ORDER JUST TO GET MY CARD TO BE ACCEPTED THIS IS RIDICULOUS!! BAD FIRST TIME EXPERIENCE MAY NOT ORDER HERE AGAIN. LETS PRAY THE DASHER IS AT LEAST DECENT IN SOME WAY SHAPE OR FORM TO PUT THIS ORDER AT BARELY 50% CUSTOMER SATISFACTION. THANKS FOR NOTHING RICH JERKS!!
  • Less then adequate

    1
    By YungGrandpa666
    I wish Uber eats was more active in my area
  • Dash passs

    1
    By ashetty109
    Dash pass never works.. every time I order I will get charged for services that are waived for dashpass and have to call DoorDash to process a credit for next order. Can’t understand this
  • Driver unassigned

    1
    By jmgventura
    They take your money and make you tip and even using their suggested amount of tip the drivers fail to arrive. Grubhub has your money for 5 days and you are just screwed. Better apps and better service
  • Just deleted the app

    1
    By alexiavj232323
    DoorDash just allows ANYONE to work for them. Because every order I placed with DoorDash resulted in my food being missing or tampered with. EVERY time. DoorDash obviously does not care about their customers.
  • Don’t use doordash

    1
    By NockOlips
    Doordash drivers are horrible. Pick up time was an hour. That’s understandable. I ordered a spicy chicken sandwich with coleslaw on it. Once he pick it up he sat at a sushi bar for 20 minutes. Then proceeded to to deliver their meal first. So my order would have been in the car for over an hour. A chicken sandwich with coleslaw on it. It would have been mush. Canceled and disputing with my CC company.
  • Worst service

    1
    By dh cheng
    A wrong order was delivered to us. When I contacted DoorDash, it said “compensation cannot be issued due to account history”, it is like a slap in the face, accusing me of any wrong doing. I immediately canceled my dashpass, deleted the app. You lost one customer and gained an enemy.
  • App Performance

    1
    By !((<^>))!
    While door dash is my preferred delivery service, the app is absolutely atrocious. I haven’t been able to look at the order status on my food in several weeks through several updates. It seems like if it’s not one thing broken on the app it’s another.
  • Poor service

    1
    By Fidia19
    I really had a bad experience with DoorDash.
  • Can’t see the dashers name anymore

    2
    By ijs man
    Can’t see dasher time statues with the new update
  • Charged More Than We Were Told

    2
    By Slophs
    At check out we had to pay more than expected without being able to see/add up what we were being charged for.
  • DoorDash

    5
    By FUCKSCRAPS
    Excellent customer service
  • Price

    5
    By Rainbowchurro
    Amazing service. I absolutely LOVE Doordash! But the prices can be a bit lower. Birthday discounts would also be nice as well. Please make birthday discounts happen
  • Be willing to get nothing for your service

    1
    By joman:/
    Refunds are below 10%
  • Paid for items not received.

    1
    By Leptooners
    DoorDash support refused to compensate me for an item that was not included with my order. That is completely unacceptable. When you pay for something that you do not receive, you've been defrauded. That's theft. It's illegal. I will NEVER use DoorDash again.
  • Slow Loading Post Order

    3
    By Jouster555
    I understand that there has been a big increase in demand. That said, I’m wondering why it takes so long to load order details and the map really doesn’t work most of the time now. In a some instances, the order details never load after placing the order.
  • Jacked up prices, automatic 20 percent tip

    1
    By 500kv
    The title sums it up. The menu prices were in creased by 20 percent and the auto tip was increased by 20 percent. So...a blackened salmon dinner was 42 freakin dollars
  • 👎🏾👎🏾

    1
    By tamiyahhhh
    They been cancelling my orders lately like crazy lately and I heard other people’s orders had been canceled not good at all I recommend for the first time but the second or third no ❤️
  • Assignment of Dashers

    3
    By DSR17
    I’m not sure how this works, but I’ve faced this issue innumerable times. So my user journey is - I check out the food/restaurant on doordash -> order food from the resto -> order is placed -> money deducted (all good till here) -> I see an ETA -> And now a dasher is assigned (which I see) -> So the dasher makes it a point to not pay heed to the ETA and bring food anytime after that. I am a human and I crave food when hungry. And that is why app like Doordash exist because of the craving and the ease to answer my craving. And when that is not satisfied, trouble begins and I write a review. So my problem is 1.) How come dashers change mid-way : is it like they bring food and in mid-way ‘Tony (namesake, the dasher who was assigned)’ met ‘Frank(new dasher)’ and they exchanged my food mid way and now Frank comes. 2.) Many times I receive my food cold. Why? If the taxes are not sufficient increase them but bring my food ‘hot’. Please. 3.) The dashers are always assigned to multiple pick-ups and no wonder food turns up cold - kindly make an algorithm so that a dasher pertains to not more than ‘3’ orders else the customer has to eat stone-cold food. 4.) Tips - I earlier used to give them, but once I started receiving stone cold food I stopped and I am afraid what else can I do. I want convenience and thanks to you I am getting that but not at the cost of delayed and cold food. Apologies but I should have voiced this out earlier.
  • Fix this app!

    2
    By Icebrew4me
    Ever since the latest update this app does not work correctly. Does not show map or order detail and progress. Have uninstalled and re installed. Nothing helps.
  • I’M NEVER USING THIS APP AGAIN!

    1
    By Kewlbeanzz
    I just had to worst experience with you guys and I’m never using this app again. I placed an order and cancelled it a second after I placed it due to the address being wrong and there was no way for me to change the address. I requested a refund expecting to just get my total back in credits so I can just order again with the correct address and they only gave me 2.99 back. Unacceptable. This was a 40 dollar order! So I chat with someone and they only refunded my 6 dollars!!! After asking to be transferred to supervisor, she just ended the chat!! Unacceptable!! The agent name was Pooja Y!! I’m uninstalling the app. If I could zero stars, I would!
  • Mmm

    5
    By bhuhdhvuc
    Fast service
  • Missing view of info.

    3
    By TutesEroll
    When tipping, app did not show me my total, only my total charge. Used a GC of $50, paid and additional $19 and some change. Would have been nice to see the full breakdown and adjust tip upward if warranted. More familiar w UE, but received a GC to DD. Seems a bit less user friendly, could not find physical address of restaurant either. All that said, I value DD and its employees. These are not huge issues, but providing the feedback as requested. Thanks for providing a great service, especially during COVID!
  • Easy to use, accurate

    5
    By AdventurePie
    Easy to use, fair prices, accurate wait/delivery tines. Friendly service.
  • Still the best

    5
    By yourfatneighbor
    So many other apps like uber eats ALWAYS are missing items or unresponsive. DoorDash never disappoints.
  • Flaky delivery

    1
    By persalllll
    Status is hard to depend on
  • First Time User

    5
    By PoeticTheory
    OMG! The ordering process was so Awesome! I can’t wait to see how the rest goes!!!
  • Can’t find a dasher

    1
    By Roxy1214
    Have waited long droids of time only to receive cold food
  • Slight rip off

    3
    By eagles birds fly eagles gly
    They up charge everything
  • Money back

    1
    By boys?!
    Don’t refund the total amount of money for a order that i need to cancel. That not fair
  • Delivery

    4
    By Jhirschy
    Most of the time, the delivery is within reason. But there are times it advertises a 20 minute wait, but once ordered, the wait time doubles.
  • This is easy

    5
    By Captainketchup169
    Got high got food. Easy. Nice.
  • Very very angry customer

    1
    By im very mad rn
    Door dash needs to deliver to gated communities like where I live. There is no reason that I should’ve be able to order food and have it delivered to me. If u can service people who live in gated communities you should be able to offer it to people who live in gated communities. 😡😡
  • Nice Stuff

    5
    By Senator Moist
    Big fan.
  • Prices

    3
    By everybodyiknow
    If you didn’t charge so much, I and my friends and family would do this more!
  • DoorDash

    1
    By Mike Willamn
    Don’t use this app You’ll order food and then have to wait 3 hours just to get it just for someone to tell u that sumone else has ur order useless
  • Hmmmm

    1
    By tavi135
    They take forever to give a refund bk an bad communication
  • Awesome service

    5
    By Create nickname 1961
    Much better service than other cities
  • Good job

    3
    By Golfnut241
    Generally my food comes on time and without incident. Sometimes it seems like I leave special delivery instructions that are not read by the driver, like there should be four dinners and they only show up with three or please leave the food on the doormat and go and they ring the bell and wait.
  • Thank you

    5
    By peace 7
    Have a good day
  • Coupon

    1
    By moljjan
    Signed up as a new customer and was told I would get a coupon code. Once I got the coupon code it told me it wasn’t valid for existing customers and I had just signed up.
  • Review requested for every order

    5
    By Sven-TX
    I use DoorDash all the time, and generally love the app. . . Except, you get prompted for a review after EVERY order when opening up the app, and need to dismiss it before being able to proceed. Small frustration, but I wish there were a way to disable this.
  • Never received food

    1
    By Simplysensual
    The food was delivered to a house 3 doors down from me. The driver said she’d go get it and deliver it to me but she never did. Horrible customer service
  • Great app

    5
    By feed me know or else
    This has been the best app and service I could use thank you door dash

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