VPN by Private Internet Access
4.5

VPN by Private Internet Access

  • Category: Productivity
  • Release Date: 2015-05-24
  • Current Version: 2.8.1
  • Adult Rating: 17+
  • File Size: 26.41 MB
  • Developer: London Trust Media, Inc.
  • Compatibility: Requires iOS 9.0 or later.
  • Rating Count: 25 994

Description

Private Internet Access VPN Protect your privacy with Private Internet Access®, the world's leading VPN service for iOS users on iPhone and iPad. Private Internet Access®, or PIA, enables users to encrypt their network traffic and stay protected when online with our proxy servers. Add privacy and security to private and public networks when you browse the Internet and use WiFi, whether connected to a hotspot or at home. High speeds, unlimited bandwidth, connect with 5 devices simultaneously (smartphones, tablets, computers), no traffic logs, and 24/7 professional, native English speaking customer support. WHY USE VPN FROM PRIVATE INTERNET ACCESS®? • Low price. $3.33 per month if you purchase a yearly account ($39.99/year) or $6.99 on a monthly basis. • Reliable and trusted VPN provider since 2010 with a proven no log policy. • Privacy is our Policy. Here at PIA, we not only provide a great VPN service at a low price, but we also support organizations like the Electronic Frontier Foundation, FightForTheFuture, Creative Commons, Open Rights Group, Index on Censorship, freenode, Wireguard, Arch Linux, and many others. We respect your privacy and anonymity. BY USING VPN FROM PRIVATE INTERNET ACCESS®, YOU GET: • IP Cloaking. Your IP address will be changed to a Private Internet Access IP address to hide your identity and location. Hide your IP address to stop data trackers, snoopers, and hackers from tracking your browsing and search activity. • Data Encryption. Encrypt your internet traffic with our VPN proxy. Our trusted online privacy service creates several security layers which keep you anonymous and prevent access to your data. It’s time to change your WiFi habits. Don’t use WiFi without our secure VPN to proxy your internet traffic! WiFi Security. With WPA and WPA2 now kracked, you need a VPN to protect your WiFi everywhere - not just in hotspots, coffee shops, cafes, hotels, and airports. If you use WiFi hotspots without encryption, your data can be seen, blocked, throttled, censored, or otherwise changed. • Content Blocker. The Safari Content Blocker blocks ads, trackers, and malware while browsing with Safari. WHAT DO OUR CUSTOMERS THINK? “Firstly, the company is second to none in terms of support, troubleshooting, and individualized assistance. Their nodes and hubs are top speed. Their client is streamlined and has a tremendous ease of use.” JAYDLUV, 10/10/2017 “This is my go to app for VPN. Been using Windows version for years and the iPad version is great.” Pkcarreon, 09/18/2017 “No hiccups, no crashes or anything. It just works great. Bear in mind you have to subscribe to the service for this to work. I highly recommend it.” Scott Loflin, 09/15/2017 “Simple and solid. No issues even when traveling.” Joe1134206, 09/8/2017 “Love it. Feel safer when browsing the internet.” Cachuco, 08/7/2017 “Hard to find a nit with this app. (...) The iOS app allows a quicker toggle on/off than digging into settings, for VPN hostile iOS apps like Pandora and Netflix. I like PIA’s value for the money, and I have not had any trouble whatsoever with the iOS app. I recommend this app, and PIA, as one of your layers of online security.” DB Associates, 01/27/2017 “I did my homework, reviewing many VPN services. PIA was among the most economical, plenty of simultaneous connections and more than enough servers and services. (...) The speed is more than I hoped for. I can stream all YouTube videos. HD quality is superb with no buffering. I am happy to have this extra security on all our devices. My wife could not tell the difference after I installed it on her PC. I think I paid $39.99/year. What a bargain!” Helmut, 06/20/2016 GDPR compatibility This application only sends username and encrypted passwords to our servers as part of using this app. During signups, we also collect user's email. We do not collect and/or store any other user information.

Screenshots

Reviews

  • Loses connections with latest update

    1
    By Micfail
    Not sure why, but I have to remind myself to reconnect and look for the vpn icon. :(
  • 2.8.0 is constantly disconnecting

    2
    By mk9s
    Update for 2.8.1: just as bad at keeping connected as 2.8.0. Worthless. ORIGINAL REVIEW: Was working superbly until 2.8.0 with the Network Management feature. Now on all my iOS devices it almost constantly disconnects even though I have marked all networks untrusted and with all protections enabled. No combination of settings keeps the VPN connected reliably.
  • Version 2.8.1 Works Really Well

    5
    By heysailor53
    2.8.0 was dreadful. Thankfully PIA issued a patch that solved the WiFi auto connect problems. It’s a dangerous web out there. I always have PIA connected.
  • Great service. Stability returned

    4
    By OCqt83
    Latest release appears to have a functioning Network Management Tool. Ticket submitted for cellular to WiFi handoff issue. Maintains cellular VPN (ping/speeds) despite WiFi connection. Manually turning off cell data forces handoff / VPN tunnel connection to WiFi.
  • Latest update works after reinstall

    4
    By hackworks
    The latest update disconnects from WiFi when VPN is enabled and uses carrier data. This is total regression! On reinstalling, it works as expected.
  • Not worth it

    1
    By the rackman
    Constant connection issues , never works where it is needed , overpriced- save your money and use one of the free services!
  • Drops and reconnects every 30 min or so

    1
    By Logan45919
    It just randomly stops working, and I have no connection for a few minutes until the vpn just shuts off and then comes back and starts working. Like it times out and restarts. It’s super annoying and has done this for a long time.
  • Trustworthy, secure, & private

    5
    By ConcernedButPowerlessUser
    My husband and I secure all of our devices with PIA and recommend it to our friends and family. It’s a functional, trustworthy, no-nonsense privacy tool for our surveillance-ridden times. Also, they have a patient and responsive dev team! If you encounter periodic bugs (as happens with software tools), check their website for their support page before leaving grouchy reviews. (sorry guys)
  • Only needs a widget

    5
    By Andyob94
    This vpn does what it needs to do and does it well, the only thing the mobile version needs is a widget to quickly enable protection from the lock screen
  • Terrible

    1
    By Macaholic74
    Bricked my phone anytime it was on. I had to turn it off to even browse the internet. Similar experience (but not as severe) on my Mac. Just a lot of hassle. I gave up on it probably a month after getting it, and it renewed for $40 yesterday. I tried to ask nicely to reverse the charge as I had forgotten I ever had it in the first place, and was not even using it the last 11 months. They refused. Unacceptable on every level. Would not recommend to anyone.
  • Thanks

    5
    By Clarkstephen
    I won’t say much words, but, Thanks.
  • Network management fails to connect on untrusted wifi networks.

    3
    By JeffIsFrustrated
    The new "network management" feature only half works. It will connect to vpn automatically on cellular (given that I have the switch on that marks those as untrusted), and if connected to vpn, it will disconnect when I connect to an untrusted wifi system, but when initially not connected (example: when not on vpn because it switched off when I connected to a trusted wifi system), it will not connect to vpn automatically when I connect to an untrusted wifi system. This behavior has been consistent across a couple of dozen tries in different situations and across several choices of (US) server locations. Setting: iPhone 5s with iOS and pia app current, default pia app parameters other than network management. I'd have sent this through the app's "support" feature, but it is currently not offering a "contact" option, only a pointless search option.
  • 50/50

    3
    By 😋review
    It’s works amazing on the Mac flawless but on the iPhone it is terrible. I can’t connect to any internet other than my personal home one.i try connecting to Starbucks one and it does not connect at all. Also I turn the vpn off to connect to other public networks but it manages to turn itself back on by itself.
  • Billing issues

    1
    By BK1488
    Horrible billing. Apple was charging me and asking for renewals when I had already paid. PIA not helpful. Told me to call Apple.
  • Kicks iPhone off WiFi & slows connections

    1
    By freetonian
    This kicks me off WiFi on my iOS 12.1.4 on a 7 plus. Useless if this keeps happening.
  • Was good but no more

    1
    By J.e.t502
    I purchased this a year ago, and it was great. It worked well, didn’t slow anything down and most web sites were compatible. However AFTER I was charged the renewal fee I was denied access. The app indicated my password was incorrect, so I requested a new password, then it indicated the subscription expired and no access. I have made 3 (three) requests through the ridiculous click for assistance, explained the problem and gotten no assistance. I received a few emails about we received your request we are working on it and one that they have high request volume.! Well yeah your app now is terrible. I am going to request a reversal of the charge, remove this awful ripoff of an app and find a new VPN. It is sad when you think Finally someone has gotten it right only to find out, no its just another tech company who cant accept it when something is working.
  • It’s ok

    3
    By getreal?
    Have to move around to different servers due to slow speeds.
  • Fast always works

    5
    By Sarcalast
    VPN that actually stays on when I press ON. Very fast.
  • Connection issues

    3
    By Hannah91983
    As others have stated I’ve been a pretty consistent subscriber to private Internet access however I’m experiencing and have experienced issues and connecting to my iPhone to their public networks it takes forever and I’ve done download it from my phone because it isn’t even worth the hassle. On my windows machine it works great the new update on my computer has had it work wonderfully however on my i device I don’t recommend this product anymore I too am on the look for another VPN server for my iPhone. 😐
  • WARNING: DO NOT USE PIA

    1
    By R Dalton
    I have used PIA for years, the latest update included a malfunctioning Network Management Tool setting that breaks the VPN Kill-switch, consistently turns VPN off exposing all your traffic on public and private wifi, does not turn on for “ALL" networks, including trusted or untrusted, cellular or otherwise. Settings for 100% VPN: DISABLE, Trust Cellular Networks; ENABLE, VPN Wifi Protection AND Protect All Networks; ENABLE Kill-switch. Nope, doesn’t maintain connection to VPN, turns off indiscriminately and exposes your traffic. Do Not Use until PIA fixes issue AND posts that they actually discovered the conflicting code and fixed it rather than cookie-cutter replies that ask user to contact them directly instead of being open about this major security flaw. Until a fix is released, find a proper working VPN. YOU’VE BEEN WARNED.
  • VPN will not stay locked on.

    1
    By Cyber Vector
    Ever since the latest update which includes a new network management tool, the PIA app cannot maintain a constant VPN connection. Instead it drops out randomly with no notification, even with the kill switch on. Not very reassuring behavior for an app for which you depend on for security. Does PIA do quality assurance testing before they release?
  • terrible speeds in new york city for at least an year

    1
    By RYOkEkEN
    fake security if you have to turn off the vpn because there's no available connectionS OR speed
  • Billing Issues with No Support

    1
    By rw49823
    Yearly subscription came up for renewal and I renewed it immediately, which was 3 days before expiration. I received notification from Apple subscription renewal was successful, but yet they still contact me saying my account is closing due to no payment. Support website has no way to open issue, seems like fraudulent practice. Will open dispute with Apple and credit card company.
  • HeadsUp

    1
    By RobbedWithAFountainPen
    Beware of auto renew if you pay by the year. Got no reminder app was about to auto renew. Cancelled after being charged, got a “Sorry chum, enjoy our service for the next year”. No refunds.
  • Never seems to stay connected for long

    2
    By Sgt_Gump
    The first issue I had was that this app just chewed through battery life. I had to change the VPN protocol from OpenVPN to IPSec (based on past feedback) to fix that. But this seems to make my connection unreliable, whether I'm on wifi or cellular. Before the network manager options were released, my internet would just stop working randomly - typically after 15-30 minutes - but my phone would still say it's connected to wifi/LTE and the VPN. Presumably this was the kill switch engaging. Now, even with the option to "protect all networks" enabled under the network manager settings, my connection still cuts out just as often as before, only this time it just drops me from the VPN entirely and doesn't even attempt to reconnect to it. Sure, it doesn't totally kill my internet, but it basically renders itself useless.
  • Does not work reliably

    1
    By Phroedrick
    EVERY day since the latest install of this app, it disconnects my iPad from the net. There’s no specific time, set of conditions or group of apps running when this happens. It just goes down and with it my ability to connect to the internet. I could be in the middle of reading news or sending client work over the net. This app just quits. A hard reset is required. I am SICK OF THIS UNRELIABLE APP and suggest you buy another VPN, even if they’re more costly. I’m about to become a former user. For the record, I’ve been using it for over three years on iPad, iPhone and Mac Mini and it is unreliable across all platforms. Really a trash application—my opinion.
  • Problematic

    3
    By The Crenz
    The network management tool is a great idea. Too bad it doesn’t work the way it’s intended. Hope you fix it soon.
  • Network Management Tool doesn’t work

    1
    By McBuffalovin
    As others here have mentioned, the network management tool has made the app almost unusable. Instead of auto connecting when my iPad is on an untrusted network, it just block the connection all together. I tried turning off the kill switch but that didn’t fix anything. Similar issues on the iPhone. The app completely ignores the whitelist. I have no idea if there is some combination of settings that I have wrong, but I can’t find any documentation on this tool anywhere. And before you give me your canned response, yes I submitted a ticket already.
  • Worst update ever

    1
    By MacReza
    This new update killed my connections all together. Please fix this bad update!!! It kills all my connections
  • Issues with new update

    2
    By alvin the penguin
    Over it has been a good app. Ever since the update adding the Network Management Tool in settings, the “kill switch” setting doesn’t seem to work properly anymore. It will just suddenly disconnect without the vpn. The inverse problem also happens. I often can’t get the connection to work at all. I think this new feature called the network management tool sounds good but is poorly explained and implemented.
  • Randomly disconnects and reconnects

    3
    By devtest1
    I have no problems other than slow image loading and random disconnects on iOS. About every 15 minutes I lose the connection then it auto reconnects. It’s fairly annoying because you will just be surfing the net then stuff stops loading. You think it’s lag but sit and wait. Then you finally see PIA and connection disconnect then slowly reconnect. Then you can reload the page. It all happens slowly from the time a page stops loading to reconnect. It’s extremely disrupting. I’m looking for a new vpn for iOS that doesn’t lose connections so often with better speed.
  • Do you even test the app before releasing?

    1
    By InvinciShan
    The latest update is completely messed up. Instead of reconnecting, it most often stays disabled. Other times it disables the WiFi completely and keeps running in the background. Everything shows that the VPN is disabled but there’s no way to enable WiFi at all. It shows that it’s connected to the WiFi network but nothing happens. No way to disable the VPN and turn on WiFi without restarting the iPhone. It drained my iPhone overnight while running for 6.5 hours in the background. And the WiFi is still disabled regardless of the combination of settings is use in the app. It doesn’t even let OpenVPN app to stay connected. Do you even test the app at all? Or just program whatever features you like and submit to the App Store? I know the service costs less but it’s not worth when you can’t even get the WiFi to work.
  • Do not disconnect automatically!!

    1
    By C.T.10
    Before the update, PIA was always on— always protecting my devices. Now it turns off when I don’t use the phone (and to make things worse doesn’t automatically reconnect). Bring back always on please!
  • VPN turn off without warning

    1
    By Kromak
    Latest iOS version turns off VPN without warning on WiFi. Tried with and without the new network management tool that never trust any WiFi or cellular connection. Neither works consistently. I want the old version back, without the long waiting for reconnecting VPN (I had to trigger a disconnect then reconnect manually)
  • Renewal

    3
    By Sunny Singapore
    I just renewed but it doesn’t recognised.. it .. saw the confirmed message but it is still asking to pay again
  • IKEv2 Support, Finally!

    4
    By xGhostFace0621x
    First of all, thank you guys for finally supporting this protocol. It has been great! First day, no issues whatsoever. But then its the second day, and it’s having a hard time reconnecting when my phone switches to LTE & WiFi. IKEv2 is supposed to have this ease of transfer. It’s supposed to be the best for mobile devices. If you guys can fix the reconnection issues, this will be back at 5 stars.
  • Easy to Use

    5
    By ThatGuySizemore
    I love PIA VPN, and their iPhone app is incredibly easy to use. I would love to see a little bit more ease of access on the server selection, maybe the ability to sort by ping or physical distance.
  • Restore purchase

    5
    By evans tg
    I tried to renew my subscription on my iPhone billing form my iTunes the money was removed from my Acc but i didn’t get any users name both my mail or spam and I have sent several mails but not fixed yet am tired
  • Amazing

    4
    By ericatommy
    Love it try and add more countries 😉
  • VPN logo

    3
    By LaForge67
    The VPN logo needs to appear in the top right hand corner of the iPhone XS screen
  • Does what you want

    5
    By Uwueusjsj
    Solid VPN service for a reasonable price. Doesn’t drop out, and functions as expected. Very much worth it.
  • HELP WE !

    5
    By Dinosavar
    Я пользуюсь вашим приложением уже два года, меня все устраивает но оно пропало из российского App Store в связи с этим я не получаю обновления по действующей подписке !!! Что мне делать ?!!???
  • AMAZING APP!

    5
    By leoxxbm
    It works greatly! What a great surprise! Please developers, watch yourselves up on the next update....don’t mess the app up! It’s perfect as it is. Congrats!!!!
  • Excellent VPN interface to go with an excellent VPN service

    4
    By Soli K
    I would happily give this a 5-star review if it weren’t for the fact that MACE only works through Safari’s content blockers. Which means it doesn’t affect ads on other apps. I’ll change this to 5 stars in a heartbeat if I could block ads and tracking across my entire device instead of just within one app.
  • Easy to use.

    5
    By CASurveyor2
    I set it up on my laptop and iPhone Xr. It runs in the background and connects quickly every time I log on. I did a speed check on Ookla and found it to be about 5% slower as advertised on the PIA site. It seems to do what it’s supposed to do and it gives me peace of mind when I’m on unsecured networks.
  • Need update & enhance

    3
    By M7amd f
    Please fix bugs, slow connection and slow downloading
  • Don’t know how to create an account

    1
    By police web 1
    Will someone help me how to create an account
  • Do NOT pay through Apple

    1
    By ononedabs
    I renewed my account through their app and the Apple Store and they canceled me anyway and TOOK MY MONEY. Was told by customer service that it was apples policy not to do refunds but instead offered a 15% discount to pay for what they already took money for. BAD BUSINESS
  • Can’t connect. Apple XR

    1
    By ddnice8519
    App keeps trying to connect but never connects. I tried several times. Every time I’m on a public WiFi and try to connect the VPN it fails. Now I paid for a subscription I can’t use. Really dissatisfied. I need a VPN since I’m out the country. Any help will be greatly appreciated.

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